I first had CS6 and then was given a special offer on CC. Now I have cancelled CC and would like to reinstall CS6. How do I do this?

I wonder if I have to uninstall it all first. That, or CC could extend that offer of $9.99 month for the first year of CC. Otherwise, I want to use what I have already invested in and need access too asap. If anyone can help. I dread having to uninstall everything, it seems like it would be like just updating I still have my key

You did not have to uninstall CS6 to begin with if that is what you did. If you want to use CS6 again and you did uninstall it then you will have to reinstall it.

Similar Messages

My ipod was set up on a Mac. Now I have a PC and want to sync my music on iTunes, but I can't without reformatting my drive and losing my music.

My ipod was set up on a Mac. Now I have a PC and want to sync my music on iTunes, but I can't without reformatting my drive and losing my music. Help. I no longer have a Mac. I want to keep the music and videos I purchased. Since it is an iPod classic (80GB) I cannot even use the iCloud. Is there a way to move my ipod's music so I can reformat it to my pc?

WIndows is asking you to reformat the iPod's hard disk because it's probably in the Mac OS X Extended Journaled file system format which the Windows OS can neither read or write to. Reformatting will erase all content from the device and rebuild the filesystem as FAT32 unless you specify it as NTFS (which you shouldn't do).
If you want to be able to use your iPod to copy music from your Mac to your PC, you'll need to either pre-format it as FAT32 using Disk Utility on your Mac and then copy everything over to your PC, or use third party software such as XPlay that allows a Windows PC to read and write to a Mac formatted iPod.
Perhaps you could take a look at this article for other ways to copy your iTunes library and files from your Mac to the PC.
iTunes: How to move your music to a new computer
B-rock

I recently had my logic board changed on my Mac Book pro. Now I have more than 5 computers authorized fo iTunes. How do I de-authorize a computer I do not have access too?

I recently had my logic board changed on my Mac Book pro. Now I have more than 5 computers authorized to iTunes. How do I de-authorize a computer I do not have access too?

If you have reached the limit of 5, then deauthorize all and authorize the active computers:
About iTunes Store authorization and deauthorization

Before Mac OS X lion install I had over 50% free hard drive space on new MBP, but now my hard drive is full without me doing anything! How do I fix this??? Or should I just revert to Snow Leopard???

Before Mac OS X lion install I had over 50% free hard drive space on new MBP, but now my hard drive is full without me doing anything! How do I fix this??? Or should I just revert to Snow Leopard???

Sounds like the Time Machine Local Backup. Try turning Time Machine Off in System Preferences to verify.
See: OS X Lion: About Time Machine's "local snapshots" on portable Macs
But, your real problem is
I forgot to mention that I tried to use Disk Utility to Verify Disk, but it cannot. I get red errors that say the MacHD is corrupt and needs to be repaired. It says that in order to do this I need to use the Disk Utility on the install disk, but Lion doesn't have one!
Boot into Lion's Recovery (Hold ⌘R on Boot), select Disk Utility and then select Macintosh HD and click [Repair Disk]
Tony

I bought the photoshop install online and I put it on my laptop. But now I have a new and better computer for photo and video but I can not figure out how to reinstall my photoshop on this new computer. When I bought it, they said I would be able to insta

I bought the photoshop install online and I put it on my laptop. But now I have a new and better computer for photo and video but I can not figure out how to reinstall my photoshop on this new computer. When I bought it, they said I would be able to install it on 2 different computers. PS they are both PC computers.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

I have an iPhone and use Roadrunner as my email server. When I open RR it gives me 4 choices, inbox, drafts, sent and trash. I would like to add saved, how can I do this. I contacted RR and they said it is an Apple problem to solve.

I have an iPhone and use Roadrunner as my email server. When I open RR it gives me 4 choices, inbox, drafts, sent and trash. I would like to add saved, how can I do this. I contacted RR and they said it is an Apple problem to solve.

Roadrunner is POP email, and the feature you are looking for
is a function of IMAP email. Roadrunner has not announced
any plans to make IMAP available. If this is important to you,
get a gmail account (which can be setup as IMAP) and configure
your Roadrunner account to automatically forward emails to the
gmail account.

Windows Acrobat X... Used to be able to Certify with Visible signature, and still be able to search all text. Now some areas (text resembling tables) are no longer searchable. How can I fix this?

Acrobat X... Used to be able to Certify with Visible signature, and still be able to search all text. Now some areas (text resembling tables) are no longer searchable. How can I fix this?

[discussion moved to Creating, Editing & Exporting PDFs forum]

I have a 1st genoration ipod and would like to up date how can i do this

I have a 1st genoration ipod and would like to up date, how can i do this

To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.

I was informed via Secunia that I needed to update Flash Player and then was given link to do so.

I was informed via Secunia that I needed to update Flash player and then downloaded the new version. After going into Adobe to see if I was installed correctly I found that the program was installed and I had the new version 10.0.45.2.   When I try to play a game that I have been playing for months, I get the message that I need Flash Player version 8 or above.   What am I doing wrong and what do I need to do now?

Thanks for your response.
Now I think I might have it but one thing confuses me.   Will mention it at the end.
Using IE
Going into Tools, Add Ons
Lists Shockwave enabled 1/26/10 - Version 9.0.28.0
Under Control Panel - Add or Remove Programs
It has
    Adobe Flash Player 10 Active X
      Version 10.0.45.2
   Adobe Flash Player 10 Plug in
Going into My Computer, Explore and then Macromedia and then Flash it has 8 files
1. Flash 10e.oxc
     Active X
     Version 10.0.45.2
2. FlashUtil10e.exe
     Version 10.0.45.2
3. NPSWF32.dll
    Version 10.0.45.2
4. Uninstall_Active X.exe
5. FlashPlayer.xpt
6. Install Log
7. NPSWF32_Flash.Util.exe
     Version 10.0.45.2
8. Uninstall_plugin.exe
     Version 10.0.45.2
Using Firefox
Under Tools, Plug Ins
Shockwave Flash 10.0.45.2
doesn't say enable but gives a choice to disable so Assume it is enabled
Going into - Control Panel -- Add or Remove Programs
says 1. Adobe Flash Player 10Active X
2. Adobe Flash Player plug in.
      Version 10.0.45.2
Going into My Computer - Macromedia, Flash
Has 8 files
1. Flash 10e.ocx
     Version 10.0.45.2
2. FlashUtil10e.exe
     Version 10.0.45.2
3. NPSWF32.dll
      Version 10.0.45.2
4. Uninstall_ActiveX.exe
       Version 10.0.45.2
5. Flashplayer.xpt
6. Install Log
7. NPSWF32_FlashUtil.exe
       Version 10.0.45.2
8. Uninstall_plugin.exe
What confuses me is that most of not all of the dates say 1/26/10. Doesn't give a date of yesterday when I did Flash Player for Firefox. Is that normal?
Bottom line -- I can now do the games in Firefox that I haven't been able to play since I installed Firefox. Wouldn't let me play some other video files as well.
I am still unable to do slow scrolling in e-mail or other webpages when I make the page full screen. that is only in Comcast and not AOL. It must be a Comcast problem so will have to get in touch with them.
Let me know if all my files in Flash are okay.
Barbara

HT1212 hi my name is ari and i have an ipod touch newest gen that was disabled and it was given to me disabled ..i downloaded i tunes to my computer but i cant figure out how to reset the ipod to factory settings

hi i have an ipod touch that was given to me that was disabled and it belongs to a kristien but she no longer lives here and my apple id doesnt work for this ipod and i wasnt to reset the ipod to factory settings so it can be my ipod and i dont know how to go about that

You can restore from backup since the screen-lock passcode is not restored.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I purchased Lightroom 5 a few months ago and it was installed my iMac desktop. I now want to also install it on my mac laptop. How do I do that?

I purchased Lightroom 5 a few month ago and it was installed on my iMac desk top. I now want to install it on my macbook pro. How do i do this?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

HT4993 i accidently restored on my husbands computer and now i have his information that would be on his phone how do i get my stuff back

i need help i restored my phone not thinking that my husband did to and now i have all his stuff on my phone does anyone know how i get my stuff back and no didnt restore my phone

There are three kinds of "stuff" on your machine:
• Mac OS X - System, Library, and the standard Applications, and the hidden unix files
• Applications you added - these will mostly be in Applications, maybe a few in Utilities
• User files: These will be ONLY in the subdirectory off /Users with your login name -- nowhere else..
There are two kinds on "getting rid of it". Tilde ( ~ ) represents your username.
• I am keeping my machine under my control, I just don't want that stuff in my face.
For this, you can drag the contents of a few folders inside you Users folder to the Trash.
1) /Users/~/Documents
2) /Users/~/Downloads
3) /Users/~/Pictures
4) /Users/~/Music
5) /Users/~/Movies
• I am changing this machine to different ownership, and I want that stuff unrecoverable:
The most secure is to completely erase the Hard Drive and choose security option Zero out data, one pass. This takes several hours. You will then have to re-Install Mac OS X and any Applications you added.
Slightly less secure is to erase what you want to get rid of, then "Erase Free Space" with overwrite with Zeroes, one pass. Take somewhat less time, but there is a tiny possibility something might get re-used before it gets over-written.

My pointer, becomes a hand and it will not activate message in email when I scroll over the message I would like to open. How can I eliminate the hand tool?

Need help with deactivating this feature. The pointer becomes a hand, when I hover over email messages. What can I do to eliminate this situation?

The answer depends, in part, on which website you use for email. Volunteers often have accounts on Gmail, Yahoo mail, and Outlook.com (formerly Hotmail). Other sites might require more guesswork...
Meanwhile, here are some general suggestions:
'''Clear obsolete files and data'''
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove your mail site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
'''Bypass possible problem add-ons temporarily'''
Firefox's Safe Mode is a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (''not'' Reset)
Any difference?

I have a PC license and recently purchased a MAC. I would like to change platforms - how can I do this?

Is there a way that I can disable my Photoshop CS6 PC license and download for use on my MAC?

Order product | Platform, language swap

HT204053 My wife and I have different Apple IDs but would like to share calendars; how best to accomplish this?

Sharing our calendars has become essential. We developed a joint calendar on iCloud. Each one of us has our own Apple ID on our iPhone 4S. How can we both have access to the same iCloud calendar so that we can keep current for both of us? Similarly, on partitions to our MacBook Pro?
TIA
Jeff

Select an iCloud calendar, right/command click on it and choose "Shared Settings". Follow the prompts.

I first had CS6 and then was given a special offer on CC. Now I have cancelled CC and would like to reinstall CS6. How do I do this?

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