I forgot my answers of security questions and not appear the option to reset these questions! what should I do?

I forgot my answers of security questions in apple id and not appear the option to reset these questions! what should I do?

If you need your questions reset and you don't have a Rescue Email on file you can speak with an Account Security advisor over the phone to help you reset them and set up a Rescue Email. Use the resource below to find the correct number for your country.
http://support.apple.com/kb/he57
In the US it's 1-800-275-2273
Let us know!

Similar Messages

  • HT5622 When I sign in with my apple ID and password then goto password and security, i do not get the option to reset my security information. Why not?

    I do not have the option to change my security information when I sign in to my Apple ID and goto Password and security. Why not?

    Just to be clear - what are you signing into?  You could be talking about connecting or setting a computer or device to your icloud or itunes account.  You could be talking about logging into your icloud account using a browser to icloud.com.  Or you may have followed a link to an Apple page that lets you edit your account.
    If you can't remember your security questions/answers then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • How do I reset my security questions/answers? I tried what apple recommends but I do not see the option to "reset" these.

    How do I reset my security questions/answers? I tried what apple recommends

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101507)

  • I forgot my security questions and cant get the link to reset them by email

    I forgot my security questions and cant get the link to reset them by email.  Can someone help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109220)

  • I can not receive my security answers. not appear the option to get send to my email.

    How to retrieve the answers and legally prescribed? I've tried several times. but does not appear the option to send by email.

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5622 I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that par

    I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that particular function is in grey and cannot be clicked on

    Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.

  • Problem with my Ipod 4...always hanging and not able to surf anything ???what should I do??

    Problem with my Ipod 4...always hanging and not able to surf anything ???what should I do??

    - If Safari is having problems, go to Settings>Safari and delete cookies, history and cache
    - Also try the following one at a time:
    - Reset. Nothing will be lost
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.

  • HT201412 My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

    My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

    Jahnavi,
    two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
    > Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
    > Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link.

  • TS1398 my iPad isn't accepting the wifi code - states it is wrong password, though it is the same on my iPhone and laptop. Toggled wifi off/on, tried 'forgetting network' and not getting the option. IP address etc fields all blank

    my iPad isn't accepting the wifi code - states it is wrong password, though it is the same on my iPhone and laptop. Toggled wifi off/on, tried 'forgetting network' and not getting the option. IP address etc fields all blank

    WiFi Troublshooting
    iOS: Troubleshooting Wi-Fi networks and connections
    Is this happening with one particular network or with all?  Make sure iOS is updated on the device.
    Try this:
    Reboot ipad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go. Then try to connect to network.
    Go to settings, Toggle airplane mode on/off. Make sure bluetooth is off. Turn on wif (airplane mode off). Try to connect.
    Reset Network Settings
    Go to settings/general/reset/reset network settings. Then try to connect to network.
    If its your home router, then reboot router by unplugging for 5-10min. (do this while you're resetting network settings).
    If problem persists, then check for firmware updates on your router.(you check router manufacturer support website for downloads and instructions).
    Wifi Settings greyed out or dim
    http://support.apple.com/kb/TS1559
    Recommended wifi settings
    http://support.apple.com/kb/HT4199

  • HT5312 not getting the option to reset security questions when we sign into security questions

    we are not getting the option to resent security quesions when we are attempting to answer the questions.  We have a back up email saved but why are we not getting this option on the security question page?

    The reset link will only show if you have a rescue email address, which is not the same thing as an alternate/secondary email address. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I forgot my security question and I cannot purchase anything on my iPhone. What should I do?

    I forgot my security questions and don't know what to do. I tried to reset them it keep asking my security question which I do not know. Please help

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • I forgot my security question and cannot call Apple Support to change it. What should I do?

    I forgot my security question and cannot call Apple Support to change it, because I am outside the country and the only support number for that is an 1-800 number. What should I do?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I forget my security question and there is no option to reset my password when i log in..im using U.S apple id but im now here in kuwait..somebody can help me

    I forgot my security question please any one can help?there is no option to reset my password when i log in to apple.com website..

    See my reply on your other post : https://discussions.apple.com/message/23833772#23833772

  • I can not find icloud in my settings on my macbook pro and i have the latest software update for eerything, what should i do?

    I cam not fing icloud in my system settings on my macbook pro, what should i do? i know i have the latest softawre for everything and im not sure what to do at this point...
    Does anyone know what to do?

    I'm on hold to apple support right now, Michael, to ask a similar question. I was able to back up itunes and mail, but no documents either in pages or in word.  what are you doing?  Fred

  • Apps wanting to access my location when not in use (and not giving the option to turn it off)

    For most apps, I can choose to share my location 1) not at all; 2) when the app is in use (my favourite); 3) always (even when not in use).
    Why do some apps not offer the second option?
    For instance, I want to use an app that locates the nearest automatic external defibrillator (if someone has a cardiac arrest) but I can only use the app when I allow the app to access my location all the time. Given the fact that I will use this app perhaps only once every 15 years, I see no point in giving them my location for the next 15 years! That's just a waste of battery power and also a breach of my privacy.
    Second example: Apple's own weather app. I check the weather maybe once every month. I do not want the app to locate me all the time. But I can only choose between option 1) and 3) above.
    Is there a technical reason apps work like this? Or are they just sneakily trying to get as much information about me as possible?
    Thanks for your thoughts.
    PS: I am using iphone 6, iOS8.3

    everything rudegar said is right on.  Still, 10% overnight is more than you would expect - so something is still running.  try-
    double click the home button, and see what apps are listed as recent.  one or more of them might be still churning away.  it is a good idea to close those out fully every night.  Any of those apps with notifications or location services may be checking in every now and then and using your power.
    you mentioned airplane mode is 'off'.  this may be a terminolgy thing - but having airplane mode 'off', means that the radios are on.  WiFi, and 3 G if you have it.    turning airplane mode "on" turns off the radios.
    with everything off on mine - (except I leave the wifi on) -  i use 2 or 3% overnight. 
    But if you really want it off - do what rudegar says.

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