I forgot the answer to one of my security questions!

I'd rather not call up Apple as I have anxiety and I hesitate while I am on the phone to anyone.
I just want to know how I can reset my questions/answers.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • What do you do if you forgot the answer to one of your security questions?

    i forgot the answer to my security question, so what do i do now?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

    Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

    Everyone here is just a fellow user, so no one here recover or reset your questions. See the information below.
    How to reset your Apple ID security questions
    Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
    Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions. 
    If that doesn't work, or  there is no rescue email link available, then:
    click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.  
    Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.  Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.
    The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • I forgot the answer of my Apple ID security question

    Hello. I forgot the answer of my Apple IDs security question. But I can't recover it because I don't have the place to "click" to send an email.....

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98414)

  • I forgot the answer of my apple IDS security question

    hello. I forgot the answer of my apple IDS security question . could you recover it for me? when I click the button it sends forgot to my account and I have this email and can not see the message
    <Email Edited By Host>

    That is not your address, look again. @apple.com is not a public email system.
    If you use Apple email then your address will end with @mac.com, @me.com or @icloud.com

  • HT5699 I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

    I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT6170 I forgot the answers to your Apple ID security questions ! please hlp !!!

    I forgot the answers to your Apple ID security questions

    If you did not setup a rescue email address, try contacting the Apple ID Security site from http://support.apple.com/kb/HT5699 and they can help reset the questions/answers.

  • If you forgot the answers to your Apple ID security questions

    Hi good day,
    I need to change security questions. As you tell as
    Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
    But the massage not show to me.
    Thanks.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110444)

  • HT5312 I forgot the answers to my Apple ID Security Questions and can't purchase anything on the iTunes or App Store.

    I recently attempted to purchase a song on the iTunes store, and after I typed in my password, Apple gave me a Notification telling me to answer my Security Questions. After I answer my Security Questions, they were somewhat incorrect. I kept trying and trying to answer the questions correctly, they were still incorrect. Then, it said that my Apple ID will be locked if I kept attempting to answer the Security Questions. I obviously have forgotten my answers that I typed in a few years ago. Please get back to me as soon as you can.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (86013)

  • HT1920 I don't remember the answer to one of my security questions there fore I cannot buy to download Help :

    I cannot remember where I was Janurary 2000

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201485 If you forgot the answers to your Apple ID security questions

    FOrget
    <Re-Titled By Host>

    Contact Apple Support to have your Security Questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I forgot the answers to your Apple ID security questions

    I want to reset my Apple ID security questions

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110626)

  • I forgot the answer to one of my security quetions and now I cannot buy any apps or music. Please help?

    Please help with my problem.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail

    hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail
    New mail that I want is [email protected]
    Alternative to the Old one

    From  King Penguin
    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?

    Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104203)

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