I forgot the answers for my security questions.  what now?

I forgot the answers for my security questions.  I can't purchase anything off my ipod because of this.  Is there a way to reset my security questions? HELP!

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100112)

Similar Messages

  • HT1725 I forgot the answers for my security questions. How can I have it back?

    I forgot the answers for my security questions. How can I have it back?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • HT201363 I forgot the answers for my security questions , how can I get them back ?

    I forgot the answers for my security questions , how can I get them back ?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • HT5312 I forgot the answers for my security questions, now I can't get into my AppleID. All because my rescue email address has been deactivated due to inactivity. Now what?

    Here is some bad luck.
    I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
    I tried to create my old email address again, but funny enough it told me that specific email address was already taken....

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100112)

  • What to do if I forgot the answers for my security question

    What to do if I forgot the answer for my security question.

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • I forgot the answer for my security questions

    I forgot the answer for my security question, I was trying to make a purchase

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
     Cheers, Tom

  • HT201303 I forgot the answer for my security question ?

    I forgot the answer for my security question ?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102836)

  • I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

    I  recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96653)

  • HT5699 Hi.  I forgot the answers of my security questions , what should I do?

    Hi.  I forgot the answers of my security questions , what should I do?

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

  • HT5787 I forget the answer for my security questions ,, what should I do ?

    Hello , I added ituns card 100 .. I try to buy someting from the Appstore but i cant ! they ask for security questions !
    I forget the answer for my security questions ,, what should I do ?
    thanks

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (88835)

  • I forgot the answers for my security questions

    I bought a Iphone5 and when i try to buy something from Itunes, Itunes requires me to answer the answers for my security
    questions. However, i have forgotten the answers. So, is there any way to figure out this problem?

    Usually you will need to contact iTunes store support but this workaround may help:
    -On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    - Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    - Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
    - At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

  • HT201303 Forgot the answers to my security questions, what should I do?

    I forgot the answers to my security questions because I made them so long ago. But now, when I try to buy a movie, apple asks me for my security question answers and I don't know them. How can I 'rewrite' my security answers, so I can finially buy a movie?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I forgot the answeres for my security questions, can I make new questions?

    I have forgotten the answers to my security questions and can not use my I tunes money etc... Can I reset questions?

    Please see the  More Like This  section on the right.

  • I don't have a rescue email, and I forgot the answers for my security question. What shall I do?

    I searched for an answer everywhere but nothing actually helped me.
    I forgot my answers for the security questions.
    Whenever I want to download any application I have to answer the security questions which I don't know the answer for.
    Plus whats more worse is that I can't reset the security questions unless I have a rescue email, and I don't have one.
    What to do now?

    You will need to contact Apple for assistance. See the user tip created by Kappy, another user here, on how to proceed:
    https://discussions.apple.com/docs/DOC-4551
    Regards.

  • HT201303 i forgot the answer to my security questions what can i do?

    I just got a new ihpone and i was trying to buy a ringtone but it didnt let me it asked me for my security questions but i cant really remmeber the answers so i can;'t buy my effin ringtone, so what can i do to reset the questions or know the answers!!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

Maybe you are looking for