I forgot the answers to the security questions. When I get the screen with security questions to be answered, the email adress where the reset procedure is sent to is wrong. How do I change it?

I forgot the answers to the security questions. When I get the screen to answer them, the email address listed to send the email procedure is wrong. How do i change this email address?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

Similar Messages

  • I need to update my security question , but the email that the reset is being sent to is wrong how do I fix that

    I need to update my security question , but the email that the reset is being sent to is wrong how do I fix that

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

    Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

    Yes - email & text work fine but when I use something like Google Images or search a blog with imbedded photos I get the empty white boxes with question marks.  If I click the question mark it opens the photo but I can't possibly do that for EVERY image on EVERY page I search!?!?!  I've rebooted the iPad & my wireless card several times but neither action helped.  Have any clue what I should do now?

  • I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • The email where security questions are being sent is invalid.  How do I change it

    The email where security questions are being sent is invalid.  How do I change it. 

    You cannot change your Rescue email address after you have forgotten your Security Questions. Once you get everything reset, you will be able to change it. For now, you are going to have to contact Apple Support to get them reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?

    My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?

    If these do not resolve the issue or if you are not comfortable with proceeding through these steps then take your Mac to an Apple store or an Apple Authorized Service Provider.  An Apple store will perform these initial steps, diagnose the problem, and give an estimate for repairs (if needed).  If the Mac is less than one year old or is covered by AppleCare any repairs would be free.
              Genius reservation http://www.apple.com/retail/geniusbar/ .
              or find an Apple Authorized Service Provider https://locate.apple.com/country

  • TS1812 Hi Everyone, I have tried all the solutions mentioned by apple and still have a white screen with a blinking file folder with a question mark in the center, anyone have any ideas or experienced this?

    Hi Everyone, I have tried all the solutions mentioned by apple and still have a white screen with a blinking file folder with a question mark in the center, anyone have any ideas or experienced this?

    Nooo or you would use OS X Recovery Mode: Disk Utilty and then Startup Disk.
    Mac OS X & Mountain Lion Community
    https://discussions.apple.com/community/mac_os
    https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
    Recovery Mode
    http://support.apple.com/kb/HT4718
    ExpressLane
    https://expresslane.apple.com/
    Mac OS X Help
    http://www.apple.com/support/macbasics/
    Isolating Issues in Mac OS
    http://support.apple.com/kb/TS1388
    https://www.apple.com/support/osx/
    https://www.apple.com/support/quickassist/
    http://www.apple.com/support/mac101/help/
    http://www.apple.com/support/mac101/tour/
    Get Help with your Product
    http://docs.info.apple.com/article.html?artnum=304725

  • Suddenly on sunday while i was working, my macbook Air stopped working, right after that i tried getting it on but nothing came other than a grey screen with a question mark right in the center could you please help me in rectifying the problem. Would th

    Suddenly on Sunday while i was working, my macbook Air which i bought last year in Spetember from Arkansas, Little Rock stopped working, right after that i tried getting it on but nothing came other than a grey screen with a question mark right in the center. Could someone please help me in rectifying the problem. Would thi issue also affect saved data. However, I have handed the notebook to Apple for reapirs and they will revert by Thursday 12/04/2012.

    I just received some horrifying news from Adobe about my production suite.  I just FINALLY learned today that what I've been trying to do for over a week now - CAN'T be done because of compatability issues involving updates of both Adobe & Microsucks Winders!!!  I sincerely hope this is not your problem.  Mine is ALMOST HOPELESS!!  Being in this HOPELESS Obamma economy,,,, leaves NO STIMULUS in which to currently upgrade everything that needs upgraded for me to fully use my INVESTMENT in Adobe Suite - sad, horrible and SICKENING!!!
    I just wanted to post this. And again, I truly hope you find a solution. Good Luck!

  • I have my wifi in my home with secure connection when i get connected to it ,it asks me the password and when i entered it, it shows that unable to join the network why is this happening...........

    i have my wifi in my home with secure connection when i get connected to it ,it asks me the password and when i entered it, it shows that unable to join the network why is this happening...........

    You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
    and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

  • Okay so my phone crashes approximately every 30 seconds. I have tried resetting it by DPU as well as on the phone itself.  Once in awhile i get an error message about unknown error 1.  If i look at the diagnosis or if runs on itunes i get the following i

    Okay so my phone crashes approximately every 30 seconds. I have tried resetting it by DPU as well as on the phone itself.  Once in awhile i get an error message about unknown error 1.  If i look at the diagnosis or if runs on itunes i get the following.  When I called the support at AT&T they think the phone is shot and it is a hardware thing but i have a hard time believing that when it happened when I sync'd it to my computer.  It did get progressively worse though, at first it crashed not that often and then got worse.  So restores are failing, recovery, everything.  Anyone run into this? 
    11-11-16 18:20:36.319 [2232:16dc]: amai: tss_submit_job: HttpQueryInfo returned 200
    2011-11-16 18:20:38.350 [2232:1c50]: <DFU Device 0F128BE0>: production fused device
    2011-11-16 18:20:38.350 [2232:1c50]: unable to open device_map.txt: No such file or directory
    2011-11-16 18:20:38.350 [2232:1c50]: WinDFU::OpenDeviceByPath: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1bfe4c4c
    2011-11-16 18:20:39.132 [2232:1c50]: WinDFU::UploadData: EOF, cbRead: 553
    2011-11-16 18:20:39.147 [2232:1c50]: WinDFU::UploadData: ZLP
    2011-11-16 18:20:39.163 [2232:1c50]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
    2011-11-16 18:20:39.163 [2232:1c50]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_SYNC
    2011-11-16 18:20:39.163 [2232:1c50]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
    2011-11-16 18:20:39.163 [2232:1c50]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST, PollTimeout: 3000
    2011-11-16 18:20:42.163 [2232:1c50]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
    2011-11-16 18:20:42.163 [2232:1c50]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_WAIT_RESET
    2011-11-16 18:20:42.163 [2232:1c50]: WinDFU::ResetDevice: resetting...
    2011-11-16 18:21:02.210 [2232:1c50]: WinDFU::FinalizeDfuUpdate: success
    2011-11-16 18:21:03.491 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 18:21:03.507 [2232:c4c]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
    2011-11-16 18:21:03.757 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 18:21:04.554 [2232:1b88]: amai: tss_submit_job: HttpQueryInfo returned 200
    2011-11-16 18:21:10.882 [2232:1b88]: <DFU Device 0F198478>: production fused device
    2011-11-16 18:21:10.882 [2232:1b88]: unable to open device_map.txt: No such file or directory
    2011-11-16 18:21:10.882 [2232:1b88]: WinDFU::OpenDeviceByPath: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#cfe11997
    2011-11-16 18:21:12.788 [2232:1b88]: WinDFU::UploadData: EOF, cbRead: 1321
    2011-11-16 18:21:12.804 [2232:1b88]: WinDFU::UploadData: ZLP
    2011-11-16 18:21:12.819 [2232:1b88]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
    2011-11-16 18:21:12.819 [2232:1b88]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_SYNC
    2011-11-16 18:21:12.819 [2232:1b88]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
    2011-11-16 18:21:12.819 [2232:1b88]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST, PollTimeout: 3000
    2011-11-16 18:21:15.819 [2232:1b88]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
    2011-11-16 18:21:15.819 [2232:1b88]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_WAIT_RESET
    2011-11-16 18:21:15.819 [2232:1b88]: WinDFU::ResetDevice: resetting...
    2011-11-16 18:21:20.866 [2232:1b88]: WinDFU::FinalizeDfuUpdate: success
    2011-11-16 18:21:21.835 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 18:21:21.835 [2232:c4c]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
    2011-11-16 18:21:21.897 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 18:21:22.054 [2232:1838]: AMDeviceIoControl: GetOverlappedResult failed
    2011-11-16 18:21:22.054 [2232:1838]: AMDeviceIoControl: pipe stall
    2011-11-16 18:21:22.054 [2232:1838]: USBControlTransfer: error 31, usbd status c0000004
    2011-11-16 18:21:22.054 [2232:1838]: command device request for 'getenv radio-error' failed: 2008
    2011-11-16 18:21:22.054 [2232:1838]: unable to open device_map.txt: No such file or directory
    2011-11-16 18:21:22.054 [2232:1838]: <Recovery Mode Device 0F2A7768>: production fused device
    2011-11-16 18:21:24.007 [2232:1838]: AMDeviceIoControl: GetOverlappedResult failed
    2011-11-16 18:21:24.007 [2232:1838]: AMDeviceIoControl: pipe stall
    2011-11-16 18:21:24.007 [2232:1838]: USBControlTransfer: error 31, usbd status c0000004
    2011-11-16 18:21:24.007 [2232:1838]: command device request for 'getenv ramdisk-delay' failed: 2008
    2011-11-16 18:21:38.319 [2232:1344]: fixed TcpWindowSize (64512) can cause restore failure if too large
    2011-11-16 18:21:38.335 [2232:1344]: unable to open device_map.txt: No such file or directory
    2011-11-16 19:21:54.475 [2232:1344]: amai: AMAuthInstallBasebandHandleUpdaterStatus: outputDict is NULL
    2011-11-16 19:21:54.538 [2232:1344]: <Restore Device 0ED73918>: Restore failed (result = 1)
    2011-11-16 19:21:54.647 [2232:8ec]: iTunes: Restore error 1
    2011-11-16 19:22:09.100 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 19:22:09.100 [2232:c4c]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
    2011-11-16 19:22:09.163 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 19:37:25.319 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 19:37:25.335 [2232:c4c]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
    2011-11-16 19:37:25.382 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 19:52:41.679 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 19:52:41.679 [2232:c4c]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
    2011-11-16 19:52:42.163 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    I also get a system crash reporter key of c392e98c929aa0b351037af00d75d08aeadc843c    bug type 110
    incident identifier  8ff84a87

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Why does say"To play the selected item, you must install a later version of the Adobe Flash Player. To download the Adobe Flash Player, go to the Adobe website." when I have the latest Version of it and it's just Black screen with no audio and Video?

    Why does say"To play the selected item, you must install a later version of the Adobe Flash Player. To download the Adobe Flash Player, go to the Adobe website." when I have the latest Version of it and it's just Black screen with no audio and Video? (Powerpoint Presentation 2013)

    You asked your question on the wrong forum. Try one for the Flash Player

  • I cannot receive email properly now. When I open mail, it says that is downloading about 1,700 emails. At the very end, it gives me my newest ones. But this takes a long time. I've contacted the Internet service provider and verified all the right setting

    I cannot receive email properly on either my IPad or my IPhone. I have had them for over a year and they have always worked fine. Until three days ago, when they both started acting up. On the IPad, when I open mail, it says it is downloading about 1,700 emails. At the very end, which takes quite a while to get to, I finally get the most recent ones. The IPad is sending emails just fine.
    On my IPhone, when I open mail, it says it is downloading 100 emails, but it doesn't do that. And it gives me no new emails at all. The IPhone is sending email just fine.
    I have already deleted the email accounts on both devices and reinstalled them. I've contacted the Internet service provider and verified all the right settings. The Outlook email on my desktop is working perfectly.

    WMV is a heavily-compressed format/CODEC, and the processing time will depend on several factors:
    Your CPU, which is not that powerful in your case
    Your I/O sub-system, which is likely a single HDD on your laptop
    The source footage. What is your source footage?
    Any Effects added to that footage. Do you have any Effects?
    Each of those will have an impact on the time required.
    The trial has only one main limitation - the watermark. Now, there are some components, that have to be activated, but are not with the trial, but they would be evident with Import of your source footage, if it's an issue.
    Good luck,
    Hunt

  • I have changed from an iPhone to a Sony but when my wife send a message on her IPhone it still gets sent as a iMessage how do I change the settings

    I have changed from an iPhone to a Sony but when my wife send a message it still gets sent as an iMessage how do I change the settings

    Hello, Vespa Boy125. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that you will need to process on your line to remove your number from iMessage. 
    iOS: Deactivating iMessage
    http://support.apple.com/kb/ts5185
    Cheers,
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  • HT201209 Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

    Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

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  • On imac 10.6.8 using current version of Aperture.  How can I access the Aperture Library  on my external hard drive that I use with time machine for backup?  I can only access the application but not the library..

    On imac 10.6.8 using current version of Aperture.  How can I access the Aperture Library  on my external hard drive that I use with time machine for backup?  I can only access the application but not the library..

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