I found a lost iPhone that needs restoring. What should I do?

When I turned it on, it said I needed to connect to iTunes. Will I need to restore it?

You should turn it in to the police. Failing to do so makes you guilty of receiving stolen property and/or something called theft by finding or larceny by finding in most jurisdictions.

Similar Messages

  • HT201472 found a lost iPhone that is locked with a passcode

    Found a lost iPhone that is locked with a passcode, how do I find the owner?

    You probably will not be able to find the owner. Turn it into the police.

  • My iphone wont turn on when connected to a laptop or pc,but when its connected to my dock, its shows it need restoration what should i do?

    my iphone wont turn on when connected to a laptop or pc,but when its connected to my charging stereo,its shows i need to conect to itunes but then after 10-15 min. it turns off.

    Hi Monzairita,
    Thanks for visiting Apple Support Communities.
    If your iPhone only powers on when connected to a dock, and shows the "connect to iTunes" screen, start with these troubleshooting steps:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best Regards,
    Jeremy

  • Old iMac that needs work, what should I do?

    My children have been using our old iMac for games, etc. It's pretty messed up. I kind of want to start from scratch, erase everything, and install system 10.5. I see no reason to keep System 9, should I keep it on there? How do I erase everything and do a clean install?
    Thank you.

    Hey Karen,
    I see no reason to keep System 9, should I keep it on there?
    How old are your kids? I set up G3 iMacs for pre K - 2nd grade and use OS 9.2.2. There's still a lot of great/cheap software in thrift stores and garage sales that only run in OS 9. Titles like Living Books ( Grandma and Me, Mom and me,..) Cat in the Hat, Kids Pix ( Even the newest 4 Deluxe )
    I kind of want to start from scratch, erase everything, and install system 10.5.
    That would depend on if your Mac meets the system requirements. Your iMac would have to be 1 GHz and above. ( technically 866 MHz ) and have sufficient RAM.
    Otherwise Tiger 10.4.2-11, iLife.
    How do I erase everything and do a clean install?
    Check out these sites:
    http://support.apple.com/kb/HT2055?viewlocale=en_US
    http://support.apple.com/kb/HT1545
    Richard

  • Heey guys whats up listen i have a problem i lost my iphone and it has all my pic's and some information that i really really need it what should i do .... is there any way that i can get back the i phone ??? please help me

    heey guys whats up listen i have a problem i lost my iphone and it has all my pic's and some information that i really really need it what should i do .... is there any way that i can get back the i phone ??? please help me

    You can look for it.
    If you find it, you will have it back.
    If you had find my iphone activated on the iphone BEFORE it was lost, then you may be able to track it.

  • Hello, i found my lost iPhone and after a while it got automatically erased from find my iPhone. How can i use it again?

    Hello, i found my lost iPhone and after a while it got automatically erased from find my iPhone. How can i use it again?

    Retore the device from your iCloud or iTunes backup.
    iOS: How to back up and restore your content - Support - Apple - http://support.apple.com/kb/HT1766

  • I have found a lost iPhone 4--how do I get it back to the owner?

    Hello Folks,
    I've found a lost iPhone 4, along with a charger and some other personal effects (none of which are identifying, unfortunately).
    Unfortunately, the phone ("Alyssa's Phone) was locked.  No problem, call up the service provider (Telus) with the SIM card number.  Unactivated and thus unregistered SIM card.
    Okay, let's use the IMEI or serial number off the back of the SIM tray--not registered with Telus, either.
    Okay, let's phone up Apple technical support: serial number no longer eligible for support!
    Clearly, Apple has had some dealing with the phone--can they get in touch with the owner and let them know where they can pick up the phone?

    Try to connect the MBP to your computer with Firewire-Target Disk Mode
    follow instructions here:
    http://support.apple.com/kb/ht1661
    and try to find out the owners identity.
    it won't work if "open firmware password" is enabled on the MBP.
    Or if everything is FileVault encrypted.
    It's possible it won't work without a power brick for the MBP, perhaps you can borrow one ?
    You could also take out the Harddisk, and pop it in an external enclosure, but that's more effort.

  • How to undo the search actions since i found my lost iphone

    want to undo the search action of blocking and erasing since i found my lost iphone
    is this posible?

    No, once activate, there's no turning back.
    You can restore from backup with the computer iTunes you usually sync.

  • Recently had to purchase a replacement phone a friend of mine had backed up the data on the lost phone to his Mac laptop how do I get that backed up data from the lost iPhone that's on his Mac laptop to my new replacement phone? Please give step by step

    recently had to purchase a replacement phone a friend of mine had backed up the data on the lost phone to his Mac laptop how do I get that backed up data from the lost iPhone that's on his Mac laptop to my new replacement phone? Please give step by step instructions xoxoxo
    And my iTunes sign in is also screwed up... It is underneath my friends email (the one with my backed up data on his Mac laptop) HOW DO I CHANGE THIS SO THAT I CAN DOWNLOAD APP's again...

    I suspect unless he had some items in iCloud backup then they are gone.  Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

  • My iphone all the time has a restore needed sign, what should I do?

    my iphone all the time has a restore needed sign, what should I do? I tried the support steps & it didn't work =(

    Unable to Update or Restore..?
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps..
         Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
         If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
         Be sure to make an appointment first..

  • Found a lost iphone 4s

    Ok Apple so I found a lost iphone 4s at wallmart so 2 weeks earlier I decided to take it to my local police station!!! And gave it to the Police so the police contacted the owner and the owner did not want the phone back ha lol how strange! So the police told me I could have it back But I have a big problem here tho...the iphone is locked threw the icloud activation threw the owners gmail... so I called the police station and asked i if i could have the owners contact the police did not insist.they said No! Apple if I take the iphone to my local apple store can they unlock the iphone 4s activate it or flash it etc.
    <Email Edited by Host>

    The phone appears to have had more than one 'owner' and the police do not seem inclined to pursue the matter.  I believe only Apple security can formally unlock the phone and under these circumstances I doubt they would.  There could be all sorts of private detail within.

  • My iphone 5 screen is black but touch works and i can screenshot but screen is still black after restore what should I do?

    and i can screenshot but screen is still black after restore what should I do, could it be a loose cable in the phone under the metal shield?

    Hello Dopeslayer242,
    Thank you for providing the details of the issue you are experiencing with your iPhone.  I would be concerned too if I only saw a black screen.
    I recommend following steps 2-6 below for an issue like this:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on),reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    You can find the full article here:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you get to step 5, I recommend backing up your iPhone before performing the restore:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?

    I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?

    That error often indicates a hardware failure.Try restoring a few more times. If it consistently gives you that error, make an appointment at the genius bar to have it looked at.

  • Wifi lost during ios update and iphone is stuck. What should i do?

    Wifi lost during ios update and iphone is stuck. What should i do?

    where does your iphone stucked?

  • Hi, I need help!. I will change my iphone and I need to move contacts from one iPhone to the new, what should I do?

    Hi, I need help!. I will change my iphone and I need to move contacts from one iPhone to the new, what should I do?

    You should have been syncing your contact with your computer all along.  Just sync them from the computer to the new iphone.
    iPhone: Transferring information from your current iPhone to a new iPhone

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