I get a grey screen, or the video just won't load on some sites
http://www2.sportsnet.ca/video/latest/20070820_Georges_St_Pierre_one_on_one
http://shoutfan.com/2007/07/31/kendall-grove-%E2%80%98road-to-ufc-74%E2%80%B2-video/
here are two examples of sites which have videos that I can't
see. It shows a grey screen where the video should be playing in
the first link, and the second link I can see the start of the
video, with a white circle loading and that's it.
I've uninstalled/reinstalled flash player but I still get the
same thing, does anyone here know what's wrong? I get this result
in both IE and Firefox.
thanks in advance
Have you had a look here,
Can't connect to the iTunes Store
From here
http://www.apple.com/support/itunes/troubleshooting/
Similar Messages
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Itunes will not connect to the store. I get no error message, the store just won't load.
Have you had a look here,
Can't connect to the iTunes Store
From here
http://www.apple.com/support/itunes/troubleshooting/ -
on start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Can't get my MacBook Pro to start up. Have shut it down several times and tried restarting but all I get is a grey screen with the spinning icon. Apple Support online suggested starting with power button followed immediately with the shift key. Same results. Also tried power button with shift key, command, and V. Black screen appeared instead with lots of data language but still no starting. This final page was suppose to result in an internal system check and restart but nothing happened and the black screen remains.Where do I go from here? Scheduled for the Genius Bar tomorrow but would like to resolve this beforehand.
You may be having a hardware problem that you cannot resolve on your own. Nevertheless...
...hold down the command and R keys whilst booting to try to get to your Recovery partition. If you can, use Disk Utility to try to Verify your boot drive (usually named "Macintosh HD" unless you've renamed it). If the verification fails, try to repair your hard drive. If everything appears to be OK, restart.
If you can't get into your Recovery partition, your problem is likely hardware related. If so, keep your appointment and see what the Apple techs have to say.
Clinton -
The file just won't load into array...Please Help!
hi i need some help in loading a binary file into an array so that i can edit the data that was saved from previous run..
i could save the file but after that when i try to load it back to memory...i can't...ie. all the information keyed in were lost...please help
this is the Code for the loading process...
public static void loadAircraft (ArrayList aircraft) {
try {
FileInputStream filein = new FileInputStream(".\\Data\\Aircraft.bin");
ObjectInputStream objectin = new ObjectInputStream(filein);
Aircraft craft = (Aircraft) objectin.readObject();
aircraft.add(craft);
objectin.close();
filein.close();
catch (Exception e) {}
}the above code won't load anything into memory...is there a way for overcoming this?
inside the Aircraft class there are four different data of which they contain two differen data types.
one of which is String and the other three are in int.
Awaiting for reply...thanksyes...its some objects of an array that i am trying to load back...
erm...i'll show you the whole code maybe...
//to reference the swing library
import javax.swing.*;
import java.util.*;
import java.io.*;
public class SetupAircraft {
static ArrayList aircraft;
public static void init () {
aircraft = new ArrayList(5);
loadAircraft(aircraft);
//opens up another sub group while the user
//entered 1 as his/her option in the SetupSystem
//menu
public static void Setup () {
//this will create a string that is going to be displayed
//in the input dialog box
String menu = " Please select an option: \n"
+"----------------------------\n"
+"1) Add New Aircraft\n"
+"2) Edit Existing Aircraft\n"
+"3) List Aircraft\n"
+"4) Delete Existing Aircraft\n"
+"5) Save\n"
+"6) Return to Main Menu\n\n"
+" Enter a number between 1-6\n";
//declare a field named option for selection through menu
int option = 0;
//continue the loop until the user inputs the number 6
do {
//error handling for the input from the menu
//if the input is not integer the error is caught and
//reassigning option to be 0
try {
option = Integer.parseInt(JOptionPane.showInputDialog(null, menu,
"Setup Aircraft", JOptionPane.QUESTION_MESSAGE));
catch (NumberFormatException e) {
option = 0;
//determine which option the user has chosen
//and enters the respective section
switch (option) {
case 1: add(aircraft);
break;
case 2: edit(aircraft);
break;
case 3: list(aircraft);
break;
case 4: //delete(aircraft);
break;
case 5: save(aircraft);
break;
case 6: return;
default: JOptionPane.showMessageDialog(null, "Please enter a number between 1-6",
"Alert", JOptionPane.ERROR_MESSAGE);
option = 0;
while (true);
public static void add (ArrayList aircraft) {
String type = "";
int first = 0;
int business = 0;
int economy = 0;
do {
try {
type = JOptionPane.showInputDialog(null,"Enter Aircraft Type", "Prompt for Type",
JOptionPane.QUESTION_MESSAGE);
try {
if(aircraft.contains(type)) {
JOptionPane.showMessageDialog(null, type + " already exist!",
"Error", JOptionPane.ERROR_MESSAGE);
type = "-100";
catch (Exception e) {}
if (type=="-100");
else if (type.length()==0) {
JOptionPane.showMessageDialog(null, "Please enter an aircraft type",
"Error", JOptionPane.ERROR_MESSAGE);
else if (!(type.startsWith("-",3))) {
JOptionPane.showMessageDialog(null, "Please enter the aircraft type with XXX-XXX format where X is integer.",
"Error", JOptionPane.ERROR_MESSAGE);
type = "0";
//catch the input error that the user has produces.
catch (Exception e) {
return;
while (!(type.startsWith("-",3)));
//try to ask the user for the passenger's name and if the name field contains
//no characters at all repeat the prompt for name field until the user presses
//Cancel.
try {
first = Integer.parseInt(JOptionPane.showInputDialog(null, "Enter First Class Capacity",
"Prompt for Capacity", JOptionPane.QUESTION_MESSAGE));
catch (Exception e) {
String error = "For input string:";
if (e.getMessage() == "null") {
return;
else if (e.getMessage().startsWith(error)) {
JOptionPane.showMessageDialog(null, "Please enter only numbers",
"Error", JOptionPane.ERROR_MESSAGE);
try {
business = Integer.parseInt(JOptionPane.showInputDialog(null, "Enter Business Class Capacity",
"Prompt for Capacity", JOptionPane.QUESTION_MESSAGE));
catch (Exception e) {
String error = "For input string:";
if (e.getMessage() == "null") {
return;
else if (e.getMessage().startsWith(error)) {
JOptionPane.showMessageDialog(null, "Please enter only numbers",
"Error", JOptionPane.ERROR_MESSAGE);
try {
economy = Integer.parseInt(JOptionPane.showInputDialog(null, "Enter Economy Class Capacity",
"Prompt for Capacity", JOptionPane.QUESTION_MESSAGE));
catch (Exception e) {
String error = "For input string:";
if (e.getMessage() == "null") {
return;
else if (e.getMessage().startsWith(error)) {
JOptionPane.showMessageDialog(null, "Please enter only numbers",
"Error", JOptionPane.ERROR_MESSAGE);
Aircraft newAircraft = new Aircraft (type, first, business, economy);
aircraft.add(newAircraft);
JOptionPane.showMessageDialog(null, "Aircraft Sucessfully Added",
"Successful", JOptionPane.INFORMATION_MESSAGE);
public static void edit (ArrayList aircraft) {
String type = "";
int first = 0;
int business = 0;
int economy = 0;
do {
try {
type = JOptionPane.showInputDialog(null, "Enter Aircraft Type to Edit",
"Prompt for Type", JOptionPane.QUESTION_MESSAGE);
if (type.length()==0) {
JOptionPane.showMessageDialog(null,"Please enter an aircraft type",
"Error",JOptionPane.ERROR_MESSAGE);
else if (!(type.startsWith("-",3))) {
JOptionPane.showMessageDialog(null, "Please enter the aircraft type with XXX-XXX format where X is integer.",
"Error", JOptionPane.ERROR_MESSAGE);
type = "0";
catch (Exception e) {
return;
while (!(type.startsWith("-",3)));
try {
int edited = aircraft.indexOf(new UniqueAircraft(type));
Aircraft craft = (Aircraft)aircraft.get(edited);
try {
first = Integer.parseInt(JOptionPane.showInputDialog(null, "Enter First Class Capacity",
"Prompt for Capacity", JOptionPane.QUESTION_MESSAGE));
catch (Exception e) {
String error = "For input string:";
if (e.getMessage() == "null") {
return;
else if (e.getMessage().startsWith(error)) {
JOptionPane.showMessageDialog(null, "Please enter only numbers",
"Error", JOptionPane.ERROR_MESSAGE);
try {
business = Integer.parseInt(JOptionPane.showInputDialog(null, "Enter Business Class Capacity",
"Prompt for Capacity", JOptionPane.QUESTION_MESSAGE));
catch (Exception e) {
String error = "For input string:";
if (e.getMessage() == "null") {
return;
else if (e.getMessage().startsWith(error)) {
JOptionPane.showMessageDialog(null, "Please enter only numbers",
"Error", JOptionPane.ERROR_MESSAGE);
try {
economy = Integer.parseInt(JOptionPane.showInputDialog(null, "Enter Economy Class Capacity",
"Prompt for Capacity", JOptionPane.QUESTION_MESSAGE));
catch (Exception e) {
String error = "For input string:";
if (e.getMessage() == "null") {
return;
else if (e.getMessage().startsWith(error)) {
JOptionPane.showMessageDialog(null, "Please enter only numbers",
"Error", JOptionPane.ERROR_MESSAGE);
Aircraft newAircraft = new Aircraft (type, first, business, economy);
aircraft.add(newAircraft);
aircraft.add(newAircraft);
JOptionPane.showMessageDialog(null, "Successfully edited aircraft\n"+type+" to capacities\n"
+"First: "+first+"\n"+"Business: "+business+"\n"+"Economy: "+economy,
"Successful", JOptionPane.INFORMATION_MESSAGE);
catch (Exception e) {
JOptionPane.showMessageDialog(null,e.getMessage(),"Error",JOptionPane.ERROR_MESSAGE);
public static void list (ArrayList aircraft) {
JOptionPane.showMessageDialog(null, aircraft.size()+" aircraft found", "Found",JOptionPane.INFORMATION_MESSAGE);
Object[] aircrafts;
aircrafts = aircraft.toArray();
for (int i=0;i<aircraft.size();i++) {
Aircraft a = (Aircraft) aircrafts;
JOptionPane.showMessageDialog(null, a, "Aircrafts" + (i+1), JOptionPane.INFORMATION_MESSAGE);
public static void save (ArrayList aircraft) {
try {
FileOutputStream fileout = new FileOutputStream(".\\Data\\Aircraft.bin");
ObjectOutputStream objectout = new ObjectOutputStream(fileout);
Object[] aircrafts;
aircrafts = aircraft.toArray();
objectout.writeObject(aircrafts);
objectout.close();
fileout.close();
JOptionPane.showMessageDialog(null,aircraft.size()+" aircrafts saved", "Sucessful", JOptionPane.INFORMATION_MESSAGE);
catch (IOException e) {
JOptionPane.showMessageDialog(null,e.getMessage(),"Error",JOptionPane.ERROR_MESSAGE);
public static void loadAircraft (ArrayList aircraft) {
try {
FileInputStream filein = new FileInputStream(".\\Data\\Aircraft.bin");
ObjectInputStream objectin = new ObjectInputStream(filein);
Aircraft craft = null;
while ((craft=(Aircraft)objectin.readObject())!=null) {
aircraft.add(craft);
objectin.close();
filein.close();
catch (Exception e) {
JOptionPane.showMessageDialog(null,e.toString());
e.printStackTrace();
i think thats a bit too long..but it would explain what i am trying to save...its linking to the class Aircraft tho...
thanks...i appreciate your help... -
When Streaming a PDF from a java servlet I get a grey screen on the Adobe Reader X plugin.
I work on a webapp where we serve pdfs to clients by streaming via java servlets. Once we began to use Reader X we noticed that in IE the pdf will load Reader X with a grey screen. Chrome and firefox both work perfectly fine. If we use Adobe 9 it also works fine. We have no control over what our users use so any client side fix is not useful.
We serve these pdfs to our user by opening a popup window to a url that streams the pdf directly to the response. We have noticed that if we have one popup window that has hit the grey screen - each new pdf in a popup works correctly - as long as the original grey screen is up, once all popups are closed the problem happends again. Refreshing the window with the grey screen will also show the pdf correctly.
The problem is very similar to what is described here:
http://forums.adobe.com/message/3335266
However, we are not setting any caching headers - I have full control over what we can send and I have tried the suggestions - nothing works. Any ideas how to resolve this?You are prevented from Airplay mirroring certain things like DVD content as the material is usually protected so you get a checkerboard type display. I think there is a theoretical risk that the Airplay stream could be intercepted and the protected video copied, albeitin lower quality.
Apple may be being cautious or are required to do so with the DVD player app by movie studios/licensing authorities. It makes no sense to the average consumer who is just trying to send their purchased DVD to the TV via the computer and AppleTV.
Playback in something like VLC should work - not tried it myself but others have commented it doesn't have the restriction. -
Can't get past grey screen with apple spinning wheel, had a loading bar for a few seconds?
HElp, can not open my Mac. Stuck on grey screen with apple and spinning wheel?
PReviously opened fine but I could not remember my password try a number of passwords. I now know my password but when I turned it off and back on got this screen?THe command R took me to a dark scree with Mac OS X Utilities with 4 choices
REstore From Time Machine Back Up
REinstall Mac OS X
GEt Help Online
DIsk Utility
HElp -
My Video Clips Won't Load/Show On Site
Dear IWEB Community,
Decided to create a website using 3 video clips of approximately 30-40 megs each. Created the site using IWEB. No problems having it work on the desktop, and when I use the localhost with FireFox. However, no matter what I do, and no matter the various options I've tried with sizing these clips, they either won't load onto the site or play.
I created the clips using IMOVIE HD, and everything seemed to work alright there, and since the clips run without problems on the desktop, I am confused as to what else to try.
I guess there is the option of putting the site on another server, but just having plunked down $150 for 2 megs of space on mac.com on the premise that it would all work effortlessly by doing so, I want to try and make it work.
Any suggestions accepted.
Thanks,
Al Crespo in MiamiVarkgirl is absolutely right. A 30-40 MB movie file, and 3 on the same site to boot, is enormously big. It's a wonder it will load at all, let alone refuse to play. You need to search this site for QuicktimeKirk's many posts on how to reduce video files to a manageable size. Also there's several applications that can reduce the size, Quicktime Pro, VisualHub and ViddyUp! just to name a few.
Do you Twango? -
I am running latest versions of firefox, flash and using windows 7
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
Try to disable the hardware acceleration in the Flash Player.
See:
* https://support.mozilla.org/kb/Cannot+view+full+screen+Flash+videos
* http://www.youtube.com/swf_test.html (right-click the player: Settings)
Flash "Display settings" window:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html -
There is also a search box that appears in the middle of the black screen. Not a regular search, but its return gave "suggestions" instead. The left bottom of the screen has like a double exposure of the aforementioned, overlapping words. If I hit the Home button I will get the Firefox search screen. But I can't pin even a normal search screen. I have no idea why this started to happen, but I think it began with the latest update to Firefox I did a few days ago. How can I get back to what used to open up with a new tab?
Thank you for you help.You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I download a suggested "update" from the App Store for my iPhoto yesterday. Now when I try and open my iPhoto, I get a grey screen with the rotating circle icon in the middle......that just keeps rotating. Ergo, it won't open!!! Before the "download" all was fine in Heaven & Earth....now, I'm a little peeved.
Anyone have a suggestion?
Thanks,
Wayne K.
ps Have a good day, God Bless America ...............and be weary of iPhoto update downloads,very weary.No need to be wary of iPhoto updates however it is a good idea to follow the instructions when updating. I haven't updated iPhoto from the App Store before however it should not be much different than doing a DVD update. Here are instructions on updating the library:
http://support.apple.com/kb/HT4431 -
Grey screen with the apple logo
i updated my mum's MacBook Pro a week ago, but it wont turn back on, all i see is a grey screen with the apple logo and a loading circle
roz123,
which model MacBook Pro does your mum have, and which version of OS X is installed on it? -
Im having trouble getting my macbook pro to boot up after a fail safe boot, im getting as far as the grey screen with the apple loggo. so im trying to run a disk repair but is saying the disk is locked, how do i unlock disk??
Some clarification may help.
You say you cannot boot normally. It shows a gray screen with the Apple logo.
Did you say it will boot successfully in Safe Mode (boot, then hold down the Shift key)?
How did you boot the machine to run Disk Utility? (Which keyboard combinations)? -
my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that
Mac OS X: Gray screen appears during startup - Apple Support
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What do I do when I power up the computer and get a grey screen with a folder icon and a question mark?
vickyfromosseo wrote:
What do I do when I power up the computer and get a grey screen with a folder icon and a question mark?
Read this: A flashing question mark or globe appears when you start your Mac
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