I get a network connection timed out when I try to restore my ipod touch and I know connection is fine

My daughter forgot her password on touch.  We have tried to restore, but after 6 or 7 minutes we get a connection timedout error message and it says to try again later.  I turned off firewalls, but that did not help.  Any suggestions?

Disabling the computer's antivirus and firewall during the download and restore usually resolves that problem.

Similar Messages

  • When i try to restore my ipod touch 4g itunes keep telling me that to make sure that my network setting is correct,and make sure that i connected to the internet ?

    when i try to restore my ipod touch 4g itunes keep telling me that to make sure that my network setting is correct,and make sure that i connected to the internet,wht is that supose to mean i allredy connected to the inter net but i dont know how to make sure that my network sitting is correct help me plz

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • HT4623 I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do???

    I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do??? If possible, I would also like to keep all of my data.

    Maybe this will help:
    Troubleshooting
    As with all clickwheel iPods, you can reset this iPod by first toggling the hold switch on and off and then simultaneously pressing the select (center) and menu buttons for approximately 5-10 seconds. This is a common fix should your iPod behave unexpectedly or lock up. Once reset, the iPod should display an Apple logo for a few seconds before showing the main menu. This procedure is similar to rebooting a computer and damages none of your music or data.

  • When I try to restore my iPod touch 4G I get error 3194 and I have the latest version of iTunes

    When I try to restore my iPod touch 4G I get error 3194 and I have the latest version of iTunes

    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    Are you trying to restore to a PC or an Mac?  Either way, I'd remove iTunes, empty the trash, restart, and download/install the latest version.  Also, check the versions of OS that the latest build of iTunes will work with.

  • HT201413 I keep getting error message (26) when I try to restore my iPod touch 3G

    I keep getting error message (26) when I try to restore my iPod touch 3G

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • When i try to Restore my iPod touch 4th gen it says "error" can anyone help!?

    When i try to restore my iPod touch 4th gen it says "error" can anyone help?!

    Was "error" the complete wording of the error message?

  • TS3694 Error codes 11, 2005, 1601 keep poping up when i try to restore my ipod touch 2nd gen.

             Everytime i try to restore my ipod touch 2nd. gen. i get one of three error codes. (11,2005, 1601)  I have done many things to help make it work and nothing has.  Can anyone help me please also i have windows Xp

    You found the answers, they are in the article which you posted your question from.
    Go back there and read it... then do as it says to resolve the issues.

  • When I try to restore my iPod touch 4g with the ios 5.1.1 downloaded on iTunes, I get either error 3194 or 16xx. How do I fix this? I'd rather not dish out $200 for a new iPod.

    Just tried restoring and it's stuck at "Preparing iPod for restore..." and the iPod is stuck on the connect to iTunes screen.

    The following provides instructions for resolving those errors.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • HT201210 when i try to restore my ipod touch, after i go through the steps then a pop up says that it cannot be restored, what do i do?

    my ipod touch says plug it into itunes, so i do. then it doesnt recognize my device, then it says its in recoverey mode and needs to be restored, so i restore it and after i do a pop up comes up and says that an unknown error has occured and cannot be restored, what do i do?
    and when its trying to be restored the plug does the sound that plays during when you plug an ipod in and out... i dont know what to do please help me

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    from:
    http://support.apple.com/kb/TS3694#error9

  • TS3694 how fix error 3194 on my itunes when i try to restore my ipod touch 4g

    how to fix error 3194 on my itunes

    The following provides instructions for resolving those errors.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • When I try to restore my Ipod touch because it won't turn on, it registers the ipod as an iphone and says it can't restore it becuase I don't have the latest version of Itunes even though I do? How do I fix this?

    Please help me!!!!

    BEfore you try to Restore it, try a simple Reset.
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • TS3694 Why am I getting error code 3194 when i try to restore my ipod?

    Why am I getting error code 3194 when I try to restore my ipod touch 4th generation

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    http://support.apple.com/kb/TS3694#error3194
    Also see:
    iPhone Error 3194 - How to Fix iTunes Error 3194?

  • Im getting error 14 every time i try to restore my ipod touch,any  fixs?

    im getting error 14 every time i try to restore my ipod touch? anyone know how to fix this?
    i have itunes 9 and this problem started when i bought the new itouch software. i have alreay tried deleting itunes then re-installing it.

    Well, the problem isn't the back up because I already have a backup saved that I can restore from, I honestly don't know how, but I do, and it has all my apps. The problem is restoring it. I keep getting the "There was a problem downloading the software for the iPod "King". A duplicate file name was specified. With my 3G iPod touch, I did not have it named as "King". I had it as another name. I don't know if that helps, but as I said before, Backup-wise I'm okay for now. Restore-wise I'm not.
    NOTE: Reinstalling iTunes doesn't help.

  • Im getting error 14 every time i try to restore my ipod touch?

    im getting error 14 every time i try to restore my ipod touch? anyone know how to fix this?
    i have itunes 9 and this problem started when i bought the new itouch software. i have alreay tried deleting itunes then re-installing it.

    Well, the problem isn't the back up because I already have a backup saved that I can restore from, I honestly don't know how, but I do, and it has all my apps. The problem is restoring it. I keep getting the "There was a problem downloading the software for the iPod "King". A duplicate file name was specified. With my 3G iPod touch, I did not have it named as "King". I had it as another name. I don't know if that helps, but as I said before, Backup-wise I'm okay for now. Restore-wise I'm not.
    NOTE: Reinstalling iTunes doesn't help.

  • When I try to update my iPod Touch, I get an error message regarding my network connection, and it will not update. Any suggestions?

    When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

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