I get an DOWNLOAD ERROR on the apps menu

I Keep getting a DOWNLOAD ERROR in the apps center in creative cloud. I need help getting it fixed but I've was put on hold for 30 minutes trying to get answers. Also all the apps I've bought in the past are now gone. how do i get them back?

Without proper system information and other technical details nobody can tell you much. as a start refer to this:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

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