I get an erroe msge when trying to run and when i do repair ,it says it cannot find "iTunes64.msi " any assistance greatly appreciated,thank you

iTunes64.msi is what it is looking for ,how do i get the file

See Troubleshooting issues with iTunes for Windows updates.
tt2

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TS5376 how to get itunes to download if it cannot find itunes64.msi

I am trying to download the latest version of itunes on my computer. It will not do the upgrade. itunes support says try uninstalling itunes and everything that has to go with it and it will not let me delete it. A message comes up saying the feature you are trying to use is on a network resource that is unavailable and cannot find itunes64.msi.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

OR use this method
1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
2. Continue holding both buttons (Ignore the"Slide to power off") until the iPhone shuts off and begins to restart.
3.You may let go when you see the silver Applelogo.
Thats all Folks!!

Why has my ipad mini stopped connecting with my iPhone 4S? I used to use it to download books, or transfer emails to my ipad mini. It was fine 3 days ago, now I get a message saying " cannot join with iPhone" Any help greatly appreciated.

Why has my ipad mini stopped connecting with my iPhone 4S? I used to use it to download books, or transfer emails to my ipad mini. It was fine 3 days ago, now I get a message saying " cannot join with iPhone" Any help greatly appreciated.

You can try resetting your iPad and iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

Setting up new iphone from a back up and it's trying to sync all apps, this is going over memory capacity. it's also not bring over any of the music that i had on my old phone, any help greatly appreciated. thanks

hi,
i'm setting up new iphone from a back up and it's trying to sync all apps, this is going over memory capacity. it's also not bring over any of the music that i had on my old phone, any help greatly appreciated. thanks

Geesh - all this information and no one has any clue to this? Not even someone from Apple?
Can someone at least point me in the right direction?

At times when we try to open Firefox we get a message it is already running and have to restart comp . Why is this ?It happens with all users . Thank you

We have gone on our comp after a while and tried to open Firefox . When we do we get a message "Firefox is running close app or restart comp . " Now the thing is I was on it earlier and closed it with the close button . Then say checked mail , or looked at pictures on my comp . Then I would want to use the browser again and when I tried to access it I get that message . Rest assured it had been closed . This issue did not happen until I downloaded Firefox4 . We did not have this problem with the earlier versions of Firefox .

https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

For some unknown reason my app for Remote no longer works. It says it cannot find my itunes. I have tried to remove it and signed out and back in all that jazz but it didnt help. Anyone else have a solution for this? Thx.

For some unknown reason my application "Remote" no longer works. I deleted it from my phone. Signed out of Itunes and back in. Turned back on home sharing and all that jazz but it says it cannot find my itunes library. Is anyone else having this problem and if so how did you fix it? Thx.

Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information

Just got photoshop CC but can't get 3D to work. Any help greatly appreciated.

Just got photoshop CC but can't get 3D to work. Any help greatly appreciated.

Do you have a video card with at least 512 MB of vRAM?
I only have 256 MB vRAM on my older iMac and still have 3D capability in PS CS5, but not in PS CC. The newer versions of PS require 512 MB in order to enable 3D.

HT4759 iPad with 4.3.4. Trying to upgrade software. Says it cannot find connect server

iPad with 4.3.4. Trying to upgrade software. Says it cannot find connect server

With iOS versions below iOS 5, you must connect your iPad to a computer, via IPad USB cable, to sync up to iTunes installed on your computer.
From there you can upgrade your iPad's iOS version.
Leave your iPad connected up to your computer until the entire iPad OS upgrade process is completed.
http://support.apple.com/kb/ht4972

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any sug

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any suggestions?

Justin,
In addition to what mo said, some have found that the page with the direct download link,
http://support.apple.com/kb/DL1572
may turn up blank to start with, so it may be necessary to reload the page.

I am using Lightroom 5.7, 64 bit with Windows 7 Professional. For no apparent reason, I now get an error message when I export a photo, say a raw image to a JPG. However, the exported image seems to be OK. But now I notice that my LR directory of folders

I am using Lightroom 5.7, 64 bit with Windows 7 Professional. For no apparent reason, I now get an error message when I export a photo, say a raw image to a JPG. However, the exported image seems to be OK. But now I notice that my LR directory of folders in Library view does not show images correctly: If there is a folder with sub-folder(s), the folder will indicate 0 images, but the sub-folders show the proper number of images. What happened and is there a fix? I tried uninstalling Lightroom and re-installing, but problem persists.
Here is a screen shot of the error message:
Message was edited by: Joseph Costanza, Jr.

See here for a solution.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?

Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra

I have been transfering info to an external hard drive and when I try and trash contents off my computor i get the message it will not continue with the message SUID file syst/library/coreS has been modified and will not be repaired. Hence I cannot free u

I have been transfering photos and movies to an external hard drive and when I try and secure trash contents off my computor i get the message it will not continue In utilities the message is: SUID file syst/library/coreS has been modified and will not be repaired. Hence I cannot free up space on my computor. What can i do?

Do not worry. It is probably a permission you should ignore, but you should check that the permission appears in this site > http://support.apple.com/kb/TS1448?viewlocale=en_US&locale=en_US

HT1151 I keep getting an error message when installing new software that says "System extension cannot be used /system/library/extension/IoFireWireWDHID.kext was installed improperly" I have no idea what this means and all of my software seems to install

I keep getting an error message when installing new software that says "System extension cannot be used /system/library/extension/IoFireWireWDHID.kext was installed improperly" I have no idea what this means and all of my software seems to install okay

Hello Valerie Anderson,
I'm Harry from Norton Support team. Please check the information provided in a similar thread here:
https://discussions.apple.com/message/21854775#21854775
Let me know if this helps.
Thanks!
Harry

Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!

Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!

Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

I get an erroe msge when trying to run and when i do repair ,it says it cannot find "iTunes64.msi " any assistance greatly appreciated,thank you

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