I get an error message "Adobe Reader has stopped working" when i try to use Firefox

I get an error message "Adobe Reader has stopped working" when i try to use Firefox

I have also retarted twice...

Similar Messages

  • I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

    I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

    Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

  • Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Assuming that you are in Win (which you haven't said), you can try using this tool to first remove all traces of previous versions of Reader:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, download the full offline Reader installer from 
    http://get.adobe.com/reader/enterprise/
    and run it immediately after restarting your computer.

  • Adobe Reader on Toshiba laptop Windows 8 Error message: Adobe Reader has stopped working

    I uninstalled and reinstalled Reader and it works on the finish page but when I click on it I get the above message.  Below are the full details from the error message.
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    AcroRd32.exe
      Application Version:    11.0.3.37
      Application Timestamp:    518e18e3
      Fault Module Name:    StackHash_5861
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    PCH_0C_FROM_ntdll+0x0002E1A4
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.2.9200.2.0.0.768.101
      Locale ID:    1033
      Additional Information 1:    5861
      Additional Information 2:    5861822e1919d7c014bbb064c64908b2
      Additional Information 3:    f3d5
      Additional Information 4:    f3d5be0cad2787556264647dc02181c3
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=190175
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt

    guygriff wrote:
    it works on the finish page but when I click on it ...
    Sorry, I do not understand this.  But some things you can try when Reader is aborting...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Error Message: Adobe Reader has stopped working correctly.  Windows will close the program and notify you if a solution is available.  I have uninstalled the reader program and reinstalled the reader program.  The same error message appears.  Help

    Does anyone have an answer to the above error message?

    Can you open Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

  • I suddenly am unable to open attachments on received email. Get message Adobe Reader has stopped working. What do I do?

    My last two emails received this week have attachments which will not open, previously was fine. Get message "Adobe Reader has stopped working. Windows will close the program and notify you if a solution is available" But I never hear any more. What is wrong?? Thank you

    Please see if the solution posted in the KB article below works for you:
    http://kb2.adobe.com/cps/928/cpsid_92870.html

  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

  • I have uninstalled and reinstalled the most current edition of Adobe Reader, including the patch. When I open a PDF file, the screen is first grey, then viewable, but the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    RR,
    One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
    Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
    http://www.recoverytoolbox.com/buy_illustrator.html
    and another similar website,
    http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
    As far as I remember, the former is for Win and the latter for Mac.
    Here are a few pages about struggling with it yourself:
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://kb2.adobe.com/cps/500/cpsid_50032.html
    http://kb2.adobe.com/cps/500/cpsid_50031.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
    Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened.

  • This is the closest community that might solve the followingroblem:  Icloud is supposed to work from a pc.  It works fine from my iphone and ipad but not my pc.  I keep getting the error message: ApplePhotostreams.exe has stopped working.

    Iclouds is supposed to work from my PC but doesn't.  Loaded the program several times.  I have all the corrected software.  I keep getting the error message: ApplePhotoStreams.exe has stopped working.  Anybody out there that uses icloud with a PC???

    I've got the same problem and can't find a solution for this problem...

  • I get a message that itunes has stopped working when I try to sync photos

    I get a message that itunes has stopped working when I try to sync photos. Error message says "APPCRASH ..."
    Can anyone help? Thanks.

    I found the file but when I added it to the  list for the Data  Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

  • When try to open a pdf, getting error message, Ádobe Reader has stopped working

    Adobe Reader has stopped working
    A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available

    Some things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

    I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
    When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
    What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
    This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
    It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
    I hope that someone here has the answer to the problem. Anyone?

    Ok, here is the update.
    The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
    I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
    So far these do not work:
    Relicensing or Registering the Licence
    Acrofix.exe
    Anyone else have an answer? - or am I the only one suffering this really annoying issue?

  • Error message "Adobe Acrobat has stopped working"

    I just upgrade to Acrobat 9 Std. I am running windows vista. When I open Acrobat and try to create a PDF I receive a message "Adobe Acrobat has stopped working" then another one "Windos will close the program and notify you for a solution", What shoul I do ???????
    Mauricio.

    If you have not updated to the most current version, you might try that.

  • Adobe reader has stopped working when opening tracker [vista & reader x]

    Hello all,
         I'm a developer and im constantly uninstalling and reinstalling reader x and acrobat pro x, but i typically have both installed.  Recently, i uninstalled both reader x and acrobat x via Add/Remove Programs in windows Vista, and then later reinstalled them both, and now when i click the adobe tracker icon in my systray, it says adobe reader has stopped working.  I've tried uninstalling, reinstalling and then rebooting, but that doesn't seem to help.  Event viewer says:
    Faulting application AcroRd32.exe, version 10.0.1.434, time stamp 0x4d456f48, faulting module mshtml.dll, version 9.0.8080.16413, time stamp 0x4d4cefa9, exception code 0xc0000005, fault offset 0x002be0d0, process id 0x1674, application start time 0x01cc04f02e5354a8.
    Any help would be great.
    Thanks!

    This is strange. Can you try a couple of things:
    1. Try launching Tracker in Acrobat. In Acrobat X, you will find it in Comment pane->Review->Track Reviews
    2. Launch Reader in non-sandbox mode. For this, launch Reader and uncheck the option 'Enable Protected Mode at startup' in Reader Preferences->General. Close and re-launch Reader. Now launch Tracker.
    Does it still crash in both the cases?

  • Error message Adobe InDesign has stopped working as soon as I open the application

    I had a computer crash on Friday and I just reinstalled InDesign this weekend and it has worked fine. This afternoon I started to receive an error message that Adobe InDesign has stopped working and Windows will close the program and notify me if a solution is available. I've rebooted and closed every other program. I have also been downloading my lost files from Carbonite since yesterday and have paused the download. Do I need to uninstall the program and reinstall?

    Use System Restore to go back before the crash.

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