I get an error message in the middle of installing Photoshop Elements 13
I get an error message in the middle of installing Photoshop Elements 13
Hi Michellec,
Try the suggestions mentioned here and check. Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Regards
~ Arpit
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Error message in the middle left hand of portal
Hi,
I am getting the following kind of error message in the middle left hand of portal(Quick Create),
"<b>Error occurred. Contact the administrator and report the exception ID in the log: 00145EC53868009000000B93001820000004265B5BB688B3</b>.
Can any body tell me the reason for causing this error message and how to rectify this error message.
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Thanks in advance.
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Ravi.Hello
Can you see the defaulttrace file for more details?
Open up Visual Administrator and go to Log Viewer. Then open up the Defaulttrace file. Generate the same error message and look in the file for more details.
What do you see?
And of course.. What did you do to make this error ?
Best Regards
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Try resetting the SMC and PRAM first, if that doesn't help try a cleaning disc.....and then buy an inexpensive external burner. Slimline super drive failures are all too common.
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
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Leslie Tanaka
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Let us go back over that Adobe document regarding troubleshooting damaged projects.
3. Delete the Application Preferences
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That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
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ATR -
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http://support.apple.com/kb/TS2363
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