I get error -50 when trying to download iTunes Extras

Every time I try to download the iTunes Extras for movies I've redeemed via Digital Copy the download fails to complete.  It usually errors out with error -50, but occasionally I get another error.  No matter how many times I retry or resume the download it still errors out at the exact same place.  For example, The Little Mermaid extras always die at 212.7 MB into the download.
Any ideas on what could be wrong?  This has been going on for months.  As you can see, the movies (and apps) themselves download just fine.  It's only the iTunes Extras that are failing.
I've tried disabling all firewalls.  I'm using a Linksys EA4500 router and a Comcast-provided business gateway.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in theSpecific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

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