I get the "unresponsive script" message now for nearly all sites, and sometimes this is followed by the popup box saying that the "plugin contain for Firefox has stopped working."
Many sites now say that a script is unresponsive. And by unresponsive I mean that the whole browser slows to a crawl and it can take ~20 minutes to get 2 pages loaded.
Also, I sometimes get a popup window saying the the plugin container has stopped working.
This whole issue is making Firefox unusable. I cringe to say it, but I'm currently in IE. :-/
See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
Similar Messages
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Directly after an update, Firefox will no longer start. It begins to load my homepage, then fades away with the Windows message "Firefox has stopped working"
Looking at Norton security history, I see it blocked plugin-container.exe about the time the update was being downloaded.I don't know if this is exactly the same problem, but here's what happened to me:
One day when I opened Firefox I got a prompt for updates. I got upgraded to version 3.6.16. That was over a week ago. This morning, I opened Firefox, got a prompt for updates, clicked ok, and I ended up upgrading again to 3.6.16. Norton gave me a notification about some file being used by fewer than 100 people and having "medium risk", but I wasn't able to take any action, just read.
Once that upgrade went through every time I tried to open Firefox, it'd pop up, I'd click no to "Do you want Firefox to be your default browser" and then it'd go white and freeze up. I'd get a message from Windows that there's a problem, Firefox has stopped working, it will be closed. No information was sent regarding the problem.
When I'd open Firefox I'd see two tabs: one about the upgrade to 3.16.6 along with an invitation to upgrade to version 4, and another being my homepage to yahoo.com.
I also have Internet Explorer, so I opened that, went to Firefox's website and downloaded version 4. So far that has taken care of the problem~I can use Firefox again.
However, I did have a couple small difficulties while downloading version 4. Right off it would not immediately start running. That was blocked by my Norton. So I had to click on "click here". Also during the process I got a message about two add-ons being incompatible, so they were disabled, and no updates could be found. They were: Microsoft .NET Framework Assistant 1.2.1. and Norton Toolbar 4.6.
I worried it was a virus but it seems like more of a compatibility problem involving maybe Norton? I have the 2010 version and haven't upgraded to Norton 2011 yet.
Anyway, like I said, so far version 4 is working fine, but I thought I'd pass on the incident. -
Firefox came up with the unresponsive script message and now if frozen?
Firefox came up with the unresponsive script message. I clicked 'stop script' but now Firefox has frozen and is not responding to anything I do. I cannot click on anything. It will not let me close it down, uninstall it or shut down my computer.
Upgraded to FF 33 and installed English dictionary. Now FF is hanging frequently in www.morningstar.com and I believe elsewhere with the following:
Warning: Unresponsive Script
Script: chrome://browser/content/browser.js.17006
I do NOT understand the "chrome" reference.
This is quite annoying. I upgraded to FF 33 in order to try to get back spell checking in Morningstar posts which I lost back at FF 24, as I recall, but it did NOT solve the problem. Now I have this mess. -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem."
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
Over the last few day the interent has been crashing with the following response - "plugin container for firefox has stopped working." Why and how can I fix this issue?
Same problem here. Firefox keeps freezing, sometimes for 5 minutes, then either starts working again really slowly or I get the plug-in error crash. This last time I copied what windows said about the error. This is the info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 1.9.2.3814
Application Timestamp: 4c12b3be
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 00048b02
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: ca4b
Additional Information 2: 0db6cc4f646c2246ddf8a462e3add7af
Additional Information 3: 5b21
Additional Information 4: e5b7e758762c24b02e09abea0b4585f4
Don't know what it means or if it will help solve the issue, but thought I would share it.
All I know is that I am about to do something I never thought I would, switch to Chrome. -
I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?
Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver. -
I updated to Firefox 4 and now I get a Firefox has stopped working mesage whenever I try to load any websites. I updated my video driver and cleared my history to see if that would help. I looked for a crash ID on the homepage, but the last registered crash is from February. I also tried to open in Firefox safe mode, but the problem continued to occur. I'm not sure what to do next, please help!
Try to (re)install the latest version of FireFTP.
*FireFTP: https://addons.mozilla.org/firefox/addon/fireftp/
* http://kb.mozillazine.org/Profile_backup -
I get the "firefox has stopped working" message after closing browser
Hello.
My problem is that when I close the FireFox browser I get the "FireFox has stopped working" message. It's pretty annoying. I've read some other posts here that described a similar problem and have tried some of the suggestions in them including:
A clean install, a browser reset, running in safe mode, unchecking hardware acceleration, disabling extentions and plugins one at a time, uninstalling my antivirus (avast), rolling back to version 23.01 and checking run in compatibility mode that someone claimed helped them. None of this was effective.
It seems like after a computer restart the browser will be ok for 2-4 closings and then it will start with the message on every closing. Also, after I uninstalled avast it was good for 6 closings. Rolling back also gave me about 6 message free closings. But then the messages start and doesn't stop.
Is there anything else I can try? Thanks in advance for any suggestions.One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time. -
just about any action in firefox will cause a "WHITE SCREEN" freeze up and then an error message stating that firefox has stopped working. This happens in EVERY sessioin of firefox.
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
I am not the only one having this problem why is Mozilla not doing something about it? I am about fed up & may have to change to a different browser! Firefox was the best browser I've ever had but not anymore! Wish I could go back to the old version--it worked just fine! The new version is when I started having this trouble!
Time for Mozilla to step up & get a fix or you will be losing more than me I think! I've disabled real arcade & most other add-ons. That didn't help either.Thanks for offering help but I have done all of the above & it didn't work! I am really getting fed up with it every time I close Firefox I get the same msg. "Firefox Has Stopped Working." At other times the msg. comes when I have it open. Then I have to close & restart whatever I was doing.
Don't know what else to do! -
My computer broke and I got it fixed. It doesn't say that the hard-drive was replaced, but I can tell my data is gone, including Pages that I bought. Is there any way of getting that without paying for it again?
Or if you purchased Pages as part of iWork on a disk, reinstall from the same disk.
Best of luck. -
Why am I continually getting "Firefox has stopped working" messages?
Seems like constantly, several times a day, I receive the message "Firefox has stopped working" and that Microsoft or Windows is searching for the problem, and then it shuts down. When I open Firefox again, it takes me right back where I left off, with another open window. Also, since running an update a week or so ago, every time I click to open another site I get hit with the "Do you want Mozilla to allow this change?" That didn't happen before. Both are very annoying. I also lost my RoboForm toolbar unless I juggle back and forth the "Full Page" setting after dropping down the open menu bars. I am not, by any means, a computer whiz, so most of the help FAQs are written above my knowledge of computers level. Now when I just clicked "Automatically add" Troubleshooting info, at the bottom of this page, I got a pop up that said " Firefox prevented this site from asking you to install software on this computer". Now I'm really lost! I don't want to reset back to Default because I'll never get back the settings I currently have.
Regarding the message about allowing a change, is there more information about what the change is?
You have quite a few plugins, and they might not all be necessary. To minimize the influence of add-ons while you're troubleshooting this problem, I suggest the following.
Open the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins.
* Set unrecognized or rarely used plugins to "Never Activate"
* Consider setting "player" type plugins such as QuickTime, Silverlight, and Shockwave Flash to "Ask to Activate" so that sites cannot run them automatically. As you discover sites you want to allow to run the player every time, you can click the notification icon in the address bar (looks like a small Lego block) and give permission there.
In the left column, click Extensions.
* Remove unrecognized extensions, or disable them
* Disable rarely used extensions (for example, you don't use it daily)
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Hopefully this will help keep Firefox more stable. -
Firefox crashes with error message: "Plugin Container for Firefox has stopped working"
When I open Firefox it seems to be working fine for one minute, then everything freezes and I receive the following error message:
"Plugin Container for Firefox has stopped working
--> Check online for a solution and close the program
--> Close the Program"
Neither option restores Firefox and I'm left with a frozen (white blurry Not Responding) screen. When I click on the X button, then I get the regular "Firefox is not responding" message and the whole program just shuts down.
Should I disable all plugins and / or this plugin container? How can I do that, if Firefox keeps crashing?
Basically, how can I fix this? Thanks a lot!I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
It appears this forum is dead?!
Thankfully, I was able to troubleshoot on my own and figured out the problem...
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