I get Unexpected Error Message Pop Up several times...Is this a virus
Has anyone got this message pop-up? Is states the following:
An unexpected erros has occurr that this application cannot recover from. It will now close.
Exception Type: Class RException
Additional Information: CNotification Service Poller Thred-Run
What: Failed to create dir
C/Users/verizon/roaming...ect.
Some one please help. I contacted customer service and was told that i have a virus. I went into my security suite and deleted a bunch of "Trojan" files that were detected as viruses, and i still get this pop-up. Please, if someone knows how i can fix this myself please let me know.
Thank You!
erosario2010 wrote:
Has anyone got this message pop-up? Is states the following:
An unexpected erros has occurr that this application cannot recover from. It will now close.
Exception Type: Class RException
Additional Information: CNotification Service Poller Thred-Run
What: Failed to create dir
C/Users/verizon/roaming...ect.
Some one please help. I contacted customer service and was told that i have a virus. I went into my security suite and deleted a bunch of "Trojan" files that were detected as viruses, and i still get this pop-up. Please, if someone knows how i can fix this myself please let me know.
Thank You!
What virus protection are you using? I use Avast free version. Also make sure your signature files are updates.
Also scan for spyware. Good software malwarebytes.
After you make use you have these installed, run you computer in safe mode while scanning.
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thanksHello b.krushel,
Thank you for using Apple Support Communities
Any number of things could cause this issue, so I would recommend this article named iCloud: Troubleshooting iCloud Calendar found here http://support.apple.com/kb/TS3999.
These sections in particular:
General Troubleshooting
Make sure there are no current issues listed on the System Status that affect iCloud Calendar. The System Status is located on the iCloud Support webpage.
Make sure you have fully enabled iCloud Calendar for the client you are using (for more setup and troubleshooting information on iOS, OS X, Windows and iCloud.com, see the additional details below).
Check to see if the issue you are seeing is covered in iCloud Help. To search iCloud Help, visit help.apple.com/icloud.
Check your settings and preferences as something may not be set up correctly. For example, having incorrect date and time settings can cause issues which are easily resolved by entering the appropriate settings.
Troubleshooting Calendar on OS X Mountain Lion (iCal on OS X Lion)Note: For instructions on setting up iCloud Calendar with Calendar or iCal on your Mac, see iCloud Setup.If you are having trouble with Calendar or iCal on a Mac and you are using iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Make sure you are using OS X Lion v10.7.2 or later. Click here for help verifying the version of OS X you are using.
Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in iCal. Click here for more information about troubleshooting your Internet connection.
Verify that your iCloud member name is entered into the iCloud Preference pane in System Preferences. See iCloud Setup for more information about setting up iCloud on a Mac.
Make sure you enter and update calendar information in the iCloud section of Calendar or iCal. Only calendars and events in the iCloud section of the Calendar or iCal Calendar list will be pushed to iCloud. Both Calendar and iCal for the Mac support the display of and interaction with multiple accounts and datastores, for example, iCloud, On My Mac, Exchange, Google, and so on. This makes it easy to create or modify events or calendars in a section of Calendar or iCal that may not be updating iCloud. Learn more about moving local calendars to iCloud.
In some cases, you may find that you have data duplicated in both the local On My Mac and the iCloud sections of Calendar or iCal. Learn more about resolving this issue.
You can make the iCloud calendar your default calendar for all new events. In Calendar on OS X Mountain Lion, choose Calendar > Preferences > General, or in OS X Lion, choose iCal > Preferences > Generaland under the Default Calendar heading, select one of the Calendars under the iCloud heading. Close the Preferences window to save this change.
If recent changes simply don't appear, try forcing Calendar or iCal to refresh by selecting Refresh All from theCalendar menu.
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Open Calendar (or iCal).
Open Calendar (or iCal) Preferences.
Click Accounts. You should see an account with your iCloud member name entered.
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Quit Calendar (or iCal).
Choose Apple () menu > System Preferences > iCloud.
Remove the checkmark in the checkbox next to Calendars.
Close System Preferences and wait about a minute.
Open System Preferences and choose iCloud.
Replace the checkmark next to Calendars.
Close System Preferences.
Open Calendar (or iCal) and test to see if the issue has been resolved.
Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
Take care,
Sterling -
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MacBook Air (13-inch, Mid 2013)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 5000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
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Disk Information:
APPLE SSD SD0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (219.37 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
[not loaded] com.teamviewer.teamviewer_service.plist
Launch Agents:
[not loaded] com.teamviewer.teamviewer.plist
[not loaded] com.teamviewer.teamviewer_desktop.plist
User Launch Agents:
[loaded] com.google.keystone.agent.plist
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iTunesHelper
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Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.1.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
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WebEx64: Version: 1.0 - SDK 10.6
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Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
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131 MB softwareupdated
111 MB mds_stores
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569 MB Wired RAM
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23/02/2014 9:48:12.792 am ntpd[52]: FREQ state ignoring -0.145411 s
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23/02/2014 9:48:20.000 am kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000280
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23/02/2014 9:48:20.000 am kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340
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Dear all,
I have created a document on my iPhone, and stored it on iCloud. I have updated the document both on my iPhone and on my iPad. Now, I cannot open the document on my iPhone anymore, even a reset of the phone did not help. Via iPad I also cannot open the file, and when I try to download it to my PC via icloud.com I get an error message.I suspect that the file has become corrupt as I have updated it on the iPhone while I did not have network connectivity.
I have two questions:
1.) Is it possible to recover an earlier version of the file?
2.) What can I do to prevent this from happening again in the future?
3.) Does the iPhone sync changes to iCloud in the background or does the application need to be active?
Thank you,
NiftanWelcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry. -
I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.
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If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
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http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
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