I get unexpectedly logged out from my mail box and and recieve the following message: "The custom error module does not recognize this error."

I am repeatedly and unexpectedly logged-out from my mail box when working on a document. It frequently happens when I choose Send or Save, but it could happen any time. The file that I worked on disappears completely. Before, the file could be found in the draft box or some other place categorized as Auto Recovery. Now, instead, I get the following message: "The custom error module does not recognize this error." I am working at home, connected to a university server. The same problem appears with both of my computers, which are connected by a router. I have a MacBook Pro and am working with Firefox 6.0.2. I have a wireless broadband connection with Internet. AirPort is connected to Lindstrom and has IP address 192.168.0.198. Router: D-Link Model DIR-635. Modem: ZyXEL Model No. 660H D Triple Play Modem.
Best wishes,
Lars Lindström, Professor
<[email protected]>

Hi Phil,
Generally, when a user sends an incoming request to an Exchange 2010 Client Access server using Outlook Web App and the user’s mailbox is on an Exchange 2010 mailbox in a different Active Directory site,
Exchange 2010 determines whether the Client Access server has the
ExternalURL property set in that Active Directory site. If it is and the cross-site silent redirection has been enabled, the user will be automatically redirected to the specified URL.
Thus, please make sure the External URL property is set properly in your environment. And also
disable the WindowsAuthentication for OWA VD to have a try. If the issue persists, please try the following KB to reset the Outlook Web Access-related virtual directories:
http://support.microsoft.com/kb/941201
Thanks,
Winnie Liang
TechNet Community Support
Sorry for the late reply.  Yes, the ExternalURL is set; otherwise, it wouldn't work at all.  98% of the time everything is fine.
My issue described a problem that appears only during session timeouts.  I've pretty much verified that this is the case; Exchange 2010 does not appropriately handle the timeouts sometimes when using cross-site redirection.

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