I got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card?
i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anythingYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546) -
When I try to buy some thing on itunes, it won't let me download it instead it tells me to go to this website. What should I do?
To Contact iTunes Support
Use this Link > Apple Support iTunes Store Contact -
I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I've recently started to use Numbers on my macbook pro but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use.
Looks like I have the same situation on my iphone.
The only option I'm being given is to create an lCloud account.
Any guidance? Thanks.The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
Jerry -
Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.
vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software. -
I have a gift card that I have not been able to use. I am told I have $12.42 in my account, but don't know how to access it. When I try to download a song, I am referred to my credit card. How do I use my gift card?
Also, there are two downloads in my account that I can not delete. I did not order them and do not know how they got in my account. I think they are SciFi TV programs. How do I get rid of them?
Hope you can help. I have used itune gift cards before and never had trouble. Thanks for your help.Are you perhaps trying to buy a gift for someone else? If so, then you can only pay for a gift via a credit card. Or is it just asking you to update/confirm your billing details? If so, that's a normal security precaution. Just make sure your credit card information is correct and it should then deduct the purchase from your credit balance.
Regards. -
When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
Adobe flash crash when I try to upload photos to created album on Facebook . Is this related to the new version of Mozilla Firefox that I installed few days ago.
== This happened ==
Not sure how often
== This morning July 18th 2010Did you reinstall CS3 after CC?
For that matter, doing an in-place upgrade on the OS is always a gamble with Adobe programs. Reinstalling all the versions you need, in order, would probably solve your problem.
And you shouldn't need to save as IDML after opening the .inx in CC. -
When I try to put my three number code in for my credit card it tells me it is invalid
When I put my three digit code in for my credit card it keeps saying it is wrong and I know it is correct
WHat country do you have this issue?
Sometimes the issue says security code but it is really a problem with the billing address not being verified. -
i have just reinstalled my mac os x, in fact yesterday, i have not been able to update my software or change anything at all, i try to do a software update and it is asking me for an administrators username and password that was not happening before, i enter the username and password i created and it comes back wrong, its driving me nuts, been to keychain but unable to figure it out, its asking for a system unlock and i have no clue what that is.
am desperate.Stick the 10.6 disk into the computer and reboot holding the c or option key down, select the disk to boot from.
In the installer menu is a Utiltiies menu and a password reset.
If you don't remmember the name, reboot the computer holding the command and s keys down
a black screen with white type appears, when it's finished, dbackspace any extra ssss you have made and then type
ls /Users
(that's Larry, Sam, space, slash, Users)
and press return, a list of user names on the machine appears
type exit and reboot and use the 10.6 disk to reset your password -
HT4914 How does it work when personal collection exceeds 25k?
How does iTunes match work if your personal collection exceeds 25k? Is there an extra cost? From the research I've done, it looks as if I will soon regret burning my entire collection to iTunes.
It doesn't work, you would need to reduce the content in your library to get it to work.
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Is everything Apple does ****? I can't sync anything all I want to do is get by iphone and ipad on the same page...but the syncing wants me to agree to delete everything...this is nuts...there is no help...is Apple's idea of help have the users be there help desk? there is no where to go and it is a joke!
And with that kind of attitude, it's unlikely that anyone here (and there are some extremely knowledgeable people here) will want to help.
If you really want help and aren't just here to rant, I suggest you start another thread in which you lay out the problem, including any error messages you may have received and any steps you may already have taken to solve the problem. Include details about any computer operating systems you may be using. And, do not include the attitude.
Best of luck. -
PLEASE HELP!!!!!!! i have had
this problem for 2 months!Just what happenede when you signed out and signed back in in Settings>iTunes and App Store? What does "fail" mean?
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ipad mini 2 retina
ios 8.2
i bought some books about automotive engines by TSD training. A total of 3 books.
Earlier i was browsing the iBooks App Store and noticed these books were now part of a 14 course mechanics collection of books.
I wanted to buy the remaining 11 courses (iBooks) in this collection thinking I could just "complete my album" per say as you can when purchasing a collection of music on a given album but it seems I do not have this option. Will I have to pay for these 3 books again if I buy the collection? is there a way around this? Can I choose only the remaining books I need? Any help is appreciated. Thanks in advanceIf you want to buy the other books in the collection, you will not be charged for the books you already purchased.
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