I got a new 3gs a week ago and sync it with itunes which went ok. Today i tried to update from 4.2.2 to 4.2.3 and now itunes will not connect to my phone. I get error codes (6) or (14) depending on how i connect my phone

I have tried everything to sort this out, uninstalling itunes etc, running without antivirus/firewall on, updating firewall/anti virus, i have spent allday trying to sort this out. can anyone here be of asistance.

Try updating the iPhone on another computer or in another user acconut.
Apple has an article for specific error codes here -> http://support.apple.com/kb/TS3694
This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported.
WTH.

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