I got a new PC; when trying to sync my iPad I downloaded iTunes onto the PC; got a message that my iPad did not have the newest version of iTunes, would I like to update my iPad; I clicked yes then; since then my iPad is stuck in restore and may lose all
Tried to sync iPad to new PC; got message that iPad did not have most current iTunes and would I like to update; selected update; got an error message saying a file was corrupt; iPad stuck in restore mode; no pictures transferred to PC; Apple Store Tech said only solution is to restore factory settings to my iPad but this will cause me to lose hundreds of precious and irreplaceable photos and videos; HELP?
You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.
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When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)
Hi chasore,
Are you still facing this issue?
Is this issue happening with all the documents you have. If yes, i would suggest try uninstall and reinstall. Or if the documents are located on some shared drive try to copy them on local machine and test again.
Regards,
Ajlan Huda. -
I attempted to down load the 5 and 6 version at separate times. Both times I got an error message that stated I did not have permission to install the program. I own the computer and am the sole user. I am working on a Macbook Air. I have never encountered this issue before when updating Firefox. I am presently using the 3.5.6 edition and some of my sites are not supporting that edition anymore. Can you tell me what this error message means? I also have not been receiving the update messages for the new editions of Firefox.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I am getting an error when trying to download the new Game of Thrones shows. The error is err = -61 You do not have the privilege to make changes. (err = -61) you do not have the privilege to make changes. I have not had this problem before
Solution:
Open Disk Utility.
Select your external hard disk and run a “verify” on it. After a few minutes (depending on the size of your drive), you should be good to go. You don’t need to run a “repair” on it... (at least I didn’t have to). See photo for reference.
This should fix the permissions issue, because on my Mac running Mountain Lion I was unable to edit the permissions in the get info dialog window even after "unlocking" the drive. -
Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If no fix, Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".
JayneWilson wrote:
I tried that with one song and it charged me for it. I've got hundreds of songs my new iMac won't play! Help!
If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US -
Due to NAS issues, when I started a new time machine backup it did not have the old backups available. My question is do I need to delete them or will time machine automatically reclaim the space? There is only one sparse bundle but when I enter time machine I don't see my historic backups. I use a synology DS212 for my time machine. Started a new backup which is 218gb but it says 618 gb is occupied therefore it looks like 2 or 3 backups are still on the disk. Before my NAS issues the last backup was in 2014. As you can see there is a second sparse bundle from 2012. Not sure what that is.
This is an old message now, but what happened to me similarly was:
I had a major computer crash and through complicated pathways ended up reinstalling (Mavericks) as a new user (long story).
At least I had good Time Machine backups on an NAS drive (Synology DS212j), or so I thought - when I started Time Machine up again, the old backup file was gone, replaced by a new one using my "new computer" name. The old file was gone both by directly mounting the NAS drive and by clicking "Enter Time Machine".
It's like I had {OldShareName}.sparsebundle and then it was replaced by {NewShareName}.sparsebundle, all of the old info vanished.
(I have spent a week finding old files elsewhere and have completed a satisfactory self-restore. It pays to "archive" [my own variation of] as well as "back-up".)
My belief is that if this were a wired-netword-drive, e.g. plugged right into my iMac with a USB cable, then the old file would have remained.
But this is an NAS drive, connected directly to my Airport wireless router, and I don't know the significance of the fact that it stores its Time Machine backups as "sparsebundle" files rather than simply as plain(er) files.
As usual when things get complicated with computers (not just Apple computers) there was never a warning message. Something like "YOU'RE ABOUT TO DELETE A TIME MACHINE BACK-UP FILE!!!" would have made my life a lot simpler.
BTW, I did try a "restore from Time Machine" option the first thing I had my "new computer" (old hardware, 2009 iMac) up and running, using Migration Assistant, and it ran for many hours and then failed in the wee hours - what that has to do with anything I'm not sure.
I'm not sure that I have a question about this other than "why do these things happen to me?", but it's a warning. Apart from that I've been very happy with the stability and reliability (but not the cost or set-up complexity) of NAS vs. directly-cabled external drives.
Charles -
Hello,
When trying to opdate some of my apps I get the message that my account is not in the UK but a French account. I have just been to London and I have not asked for an UK account but how do I get back to my French account ? I have tried to download a new app from Apple France but it did'nt wotk. I did'nt get it.
Can you help me please ?
Best regards
LisserSettings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.
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i'm trying to install iOS 5.0 but getting message that my computer does not have enough space to backup my iPad and continuing will result in loss of all media on iPad. an option seemed to be backing up on iCloud, but i think you have to have iOS 5.0 to install iCloud.
how do i install iOS 5.0 without losing anything on my iPad?If you really do not have enough space on your HDD for a backup of your iPad, you do not have enough space at all. Free up at least 15% of your HDD, in any case more than 0.8GB for the iPad update.
Make backups on an external disk.
After freeing up enough space, try again. -
I tried to sync an app from my computer to my touch and a window popped up stating that I did not have the proper software for that app. How do I get the software update??
This is the iPhone hardware forum. It sounds like you need to upgrade the version of iOS on your device, though. Plug it in and click check for updates in iTunes.
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What does it mean when I get a message that says You do not have enough access privileges for this operation
To be honest I'd be very tempted to ring Applecare and explain that prior to downloading iOS5 your iPod Touch worked perfectly however since downloading Apple's new iOS5 it's "bricked" therefore can they as a matter of decency try to help put things right warranty situation notwithstanding. Afterall it does appear to be one of Apple's products that has broken your previously working iPod Touch.
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When I try to synch, I get an error message that says I do not have permission to synch the iPod. We have ahd problems with the laptop and I lost a lot of data on my profile, but I thought I had restored everything. Any ideas?
sorry, it says I don't have enough "Access Priviledges for this operation"
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I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it
First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
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I have an Apple Configurator install that wont recognize an iPad when I attach it via USB. I cant prepare it or refresh it. It was supervised. I get an error message that says "policy does not have correct profile data". At some point there was a mismatch between the profile on the iPad and the MAC server. The profile on the MAC server has been deleted and the iPad has been erased and reset to default. I need to be able to get Configurator to recognize this device to prepare it for deployment and issue Apps to it. Please help!!
Run the application 'Terminal.app' which you will find in '/Applications/Utilities' on your Macintosh.
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