I got a visa giftcard and I had put it on iTunes. Now it's doe and has no money in it but every time I try to get a free app it says u have an insufficient amount. Can any1 help me

Help? I got a visa giftcard and I had put it on iTunes. Now it's done and has no money in it but every time I try to get a free app it says u have an unsufficient amount. Can any1 help me

You have an outstanding balance in your account. You have to add a payment method to satisfy that balance before you can do anything with the account including purchasing free updates and free apps.

Similar Messages

HT2534 I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off

I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

Every time I try to get on the ipod, it says I have to add more security questions, but none are listed, just two buttons that say submit.

Every time I try to get on the Ipod games, it says I have to add more security questions, but no questions are listed, just two buttons that say "Submit" and places to put the answers to the unstated questions. It also asks for a second email address. It then proceeds to lock up. Is this a scam of some sort. There is nothing on the apple website about having additional security questions other than the one, or having a second email to operate the ipod.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471)

I have a iphone4 but every time I try to open my youtube app it says Cannot connect to youtube

I have a iphone 4 with IOS 5.1.1 and everytime I try to open my youtube app it keeps saying "Cannont connect to youtube". I want to know why is this since I do have internet connection on my phone. Can someone please help asap.

Hmmmmm the one in my iPhone4 works just fine, for now. But you're right that after the iOS 6 upgrade, the original You Tube icon won't work according to Apple.

HT201359 Why every time I try to install a free app, it says my payment method is invalid?

Please help me.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I put a $15 iTunes card and the money went in but every time I try to buy a game it tells me to answer some security questions and I for got the answers. What do I do?

I put a $15 iTunes card and the money went in but every time I try to buy a game it tells me to answer some security questions and I for got the answers. What do I do?

Hi Dylain,
You can manage your Apple ID account here: https://appleid.apple.com/
Here's an article on how to reset those questions: http://support.apple.com/kb/HT5312
If you have problems, you can contact Apple Support here: http://www.apple.com/support/itunes/contact/
Hope this helps!
~Joe

HT5622 Why is it every time I try do download a free apps or games it requires me to fill up a credit card information since I don't have one so I cancel it and It won't able to continue to download?

Why is it every time I try do download a free apps or games it requires me to fill up a credit card information since I don't have one so I cancel it and It won't able to continue to download?

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

My iTunes isn't playing a movie, how do I fix it? I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program.

I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can you help?error

Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can anyone help please?

I have the same problem but I still cannot get my itunes to work.
I've downloaded the latest itunes, I've unsynched voice memos, music, apps, movies and everything else. I've restarted itunes and my computer but still I cannot synch my ipod touch, I still get the error 13019. Any other solutions?

HT5625 I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.

Every time I try to search for an app it says "session timed out." iPad

Every time I try to search for an app it says "session timed out."
iPad

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..

Every time I try to download a free app, I'm asked for cc info. There is a iTunes card with $60 credit, why can't I just use that?

Every time I try to download a free app, I'm asked for cc info. There is a iTunes card with $60 credit, why can't I just use that?

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

HT5622 Every time I try to download a free app it makes me try and type in my billing information why is that?

Every time I try to download a free app it makes me try and type in my billing information why is that?

Hi Jonathan2468,
The articles below may be able to help you.
Click on the link below to see more details and screenshots.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
Cheers,
Judy

Every time i try to sign into creative cloud it says you have been signed out?

I just want to buy adobe photoshop.... in the last 2 hours my computer has been plagued with viruses and nearly destroyed as i couldnt access the internet and didnt know what to do. Now every time i try to download it it tells me to sign into creative cloud. Every time i type in my email and my password and click sign in it says you have now been signed out.... this is the most un userfriendly website i have ever seen and im not recomending it to anybody.... Somebody tell me why im being trolled by this damn thing... this has been seen by 25 people.. the website continues to do this. I never buying another adobe product again and im gonna make sure my friends dont either... good bye

CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
3: Now navigate to Application Support/Adobe/OOBE/.. folder.
4: Delete opm file under OOBE.
5: Rename OOBE to OOBEold.
6: Check if you have AAMupdater in the adobe folder.
7: Please rename it to AAMupdaterold.
8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
9: Then launch it, sign-in and click on Apps tab.
It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

I got a visa giftcard and I had put it on iTunes. Now it's doe and has no money in it but every time I try to get a free app it says u have an insufficient amount. Can any1 help me

Similar Messages

Maybe you are looking for