I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?

Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
(110829)

Similar Messages

HT201441 if the previous owner it s not present and i cant contact the previous owner what can i do with my iphone?

if i cant contact the previous owner what cand i do with my iphone 4 locked icloud?

Welcome to the Apple community Axel.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

HT1212 My screen doesn't work but I want to connect my phone to iTunes. It's not letting me because I have to enter the passcode. What do I do?

My screen doesn't work but I want to connect my phone to iTunes. It's not letting me because I have to enter the passcode. What do I do?

My screen doesn't work but I want to connect my phone to iTunes.
iPhone, iPad or iPod touch: Not responding or does not turn on
It's not letting me because I have to enter the passcode.
iOS: Forgotten passcode or device disabled after entering wrong passcode
Restore in Recovery Mode:
iClarified - iPhone - How to Put an iPhone Into Recovery Mode
If unsuccessful, try DFU mode:
iClarified - iPhone - How to Put an iPhone Into DFU Mode
After restoring, restore from back-up:
iOS: How to back up
OR
Set as new iPhone:
iOS: How to back up your data and set up as a new device
Hope all this helps.

I need to change my Apple ID but it won't let me because the email address I want to put is already set as the second email address

I need to change my Apple ID but it won't let me because the email address I want to put is already set as the second email address. I have the new iPhone 5

Hello Krystalb0407,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID.
Have a nice day,
Mario

TS4036 my ipad wifi cellular 16 GB 4G switched off inbetween and is not switching on at all. I have tried to restart by using sleep/wake button, but red slider does not appear. I have recharged battery, still no response. what should i do?

My iPad Wi-Fi cellular 16 GB 4G switched off suddenly, even when the battery was 40% available. It is not switching on again, i have tried restarting by using sleep/wake button, but red slider does not appear. I kept it off like it was overnight, in the morning agin recharged it, but still it is not switching on. it is not responding, except when i connect the charger, it gives a blink noise that recharge has started. I removed the SIM and tried restart it but no response, What should i do to restart it please?

Seems to be working again, I haven't done anything though. And the "wifi" led on my laptop is off, which should mean that the interface is down.
This is driving me crazy I don't understand how the all thing works, if anyone has any tips that would be very nice.
Thanks!

I can't contact the previous owner what will i do?

I bought the iphone from a 3rd person and he said me that its not activate when i activate the iphone it shows that iphone is currently linked to an apple id and have a message from owner "this iphone" has been lost please call me and he has given his number but i have been calling him from 5 days and the call forwarded on message i am stuck please help...

There is absolutely nothing that can be done to activate that iPhone except return it to the person who "lost" it. That is the Activation Lock, an anti-theft protection, stopping you from using it. That cannot be bypassed by anyone, not even Apple.
Only the owner can relese the iPhone.

I have found an Ipad 3 I believe it was stolen. How can I contact the previous owner to buy it from him ?

I have bought in a flea market an Ipad 3 Wifi only I believe it was stolen. When I bought it the battery was discharged so I couldn't verify it for being locked (stolen). After I charged it and turned it on it's locked in Icloud.
How can I contact the previous owner to buy it from him ?
I don't have anything. The Ipad is Icloud locked. It only shows : s********@googlemail.com
I am willing to buy the Ipad from previous owner.
Thank you

I don't know what you want to hear, but no one here can help you. apple will not help you.
What you're dealing with is the activation lock, where it's required for the person that sets up the iPad to 'release' it to be used by someone else.
There's no hack or crack. There's no assistance anyone here can give you beyond the suggestions we already have.
Use your imagination. Or use the ipad as a pretty new paperweight.

I buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID

i buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID.
Thanks

As I said you need to:
You need to wipe the hard disk and reinstall the OS by booting into the recovery partition and reinstall the original OS via the internet. It will ask you to enter your ID
OS X: About OS X Recovery
Also see:
OS X Mountain Lion: Erase and reinstall OS X

HT201441 i have all ready erased my i phone 4 and i can not contact the previous owner so i cant make my phone do anything until i get the password please help

hello every body i have reguler i phone 4 and i accidentily reset every to factory restore i can not contact the previous owner and as of now i make the phone do any thing please help i need to some how turn off the find my i phone app or erease his account thank you

The Apple ID and Password that was Originally used to Activate the iDevice is required.
Removing a device from a previous owner’s account

HT201441 What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???

What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???

cmoorcroft wrote:
What happens if the previous owner refuses to to give me his password for me to delete it/ do the instructions?
The previous owner doesn't need to give you their credentials. They can release the device via Find My iPhone on iCloud.com as per the instructions in the link I posted in my initial response: Find My iPhone Activation Lock: Removing a device from a previous owner
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
If the person you bought it from refuses to do this, I would assume the device is stolen and I would demand a refund and/or contact the authorities.

HT201441 What if I can not contact the previous owner?

I have purchased an ipad mini and tryied to reset it and I don't have the users info. How can I reset it?

If the Device has iOS 7 installed and you cannot contact the previous owner to remove the iCloud lock for find my iPhone you have a Device you cannot use.

I like to contact the previous owner Iphone

I like to contact the previous owner Iphone IMEI 35856051844265 .
What of the fact that people do not cut off the APPLE ID I Can not use the device that is not lost and no one is looking ?

Did you buy it through an online presence such as eBay?
They have some obscure but perhaps helpful guarantee.
Such facilitators of commerce who do offer some recourse
are better than others who do not... If you did not buy it
direct from the person who owned it, contact who sold it.
Buying second-hand iDevices that are locked into the first
owner's authentication information always bricks them at
some point. By now, sadly, the word hasn't gotten very far.
Good luck & happy computing!

ICloud Lock: Does anyone know how to get the email address to show so that I could contact the previous owner? Thanks in advance

Hey guys, I've just recently bought a second hand iPhone 5s off of ebay for christmas. It's cost me £260.00 plus £8.00 delivery costs I have full proof of purchase including receipts and have also already rung apple's support team as well as taking the phone to local phone repair stores it's clear to me that I have no other options than to get in contact with the phone's previous owner but, I currently cannot view the whole email address even after making an appointment with apple in Westfield yesterday they were quite adamant about me contacting the previous owner but not sure how i'm going to do that when I can't see an email address displayed clearly on the activation screen.

If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you nor find the previous owner.
You should if possible return it to eBay or the seller and ask for a refund as in this event the device is completely useless: the vendor has sold you a brick - I don't know whether eBay have a complaints procedure which might help you.

I just purchased a secondhand iPad in carboot and I didn't realised that the old account is still linked to the device now can't activate my accnt.i don't know where and how to contact the original owner.what should I do?is there any other option?

I just purchased a second hand iPad in carboot.i didn't realised that the old accnt is still linked to the device,now I icant activate my account .I don't know where and how to contact the original owner.what should I do activate my accnt?is there any other option?

Apple cannot help you locate the original owner. If you have no way to contact him/her, and you purchased directly from the seller rather than through a site that offers buyer protection, then the iPad is useless to you and you have wasted your money. The iPad is quite probably stolen and you should turn it in to the police.
This is why it's very risky and usually unwise to purchase out of a car boot from someone you don't know.
Regards.

HT201441 Hi i bought a phone off of Craigslist and the phone was never deactivated by the previous owner. I cant contact the previous owner. How do I unlock it?

Hi i bought a phone off of Craigslist and the phone was never deactivated by the previous owner. I cant contact the previous owner. How do I unlock it?

Not sure. It may also have never been reported to AT&T as stolen.
It won't really matter. The hardware ID of the phone is associated with the Apple ID and password of the person who originally activated it. That is association is stored on Apple's activation servers and only the original owner can remove the association as discussed in the article you were reading. Until that happens, the activation server will not reactivate the phone without the proper Apple ID and password being entered.

I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?

Similar Messages

Maybe you are looking for