I got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not  recognized as a valid code. but i just got this card brand new for my birthday.

i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not  recognized as a valid code. but i just got this card brand new for my birthday.

Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.

Similar Messages

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    I have tried all I can to load iTunes cards into my iPad without success. Upon giving one of the cards to a friend he conveniently loaded. I keep getting the error message: "The code you entered is not recognized as a valid code". I just don't know what to do as I need to use these cards to make purchases off the I tunes store.

    i tried with out using commmit but it is not creating Status.
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    FU STATUS_OBJECT_CREATE
    Short Text
    Create Status Object
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    The function module generates a status object.
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  • The code you entered is not recognized as a valid code.

    im unable to download the latest OS for my macbook pro I just bought.
    I got the code from apple, but that is throughin out a an error stating not valid code.
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    Let me know if the mac app store has a latest version that I need to update to be able to redeem.
    im currently using mac OS X 10.7.3 and need to update to mountain lion.
    I will appreciate your input to resolve this issue

    Report the issue to Apple using the email form here  Apple - Support - Mac App Store - Contact Support

  • HT2737 the code you entered is not recognised as a valid code

    why my new APP store gife card shows taht   the code you entered is not recognised as a valid code?

    I had the same issue and called support. They told me to send the problematic code to [email protected] and they would reissue a new code within 72 hours. I just sent the email so have not heard back yet.

  • HT2693 "the code you entered is not recognized as a vaild code " why ?

    I am sure that i wrote the code correctly .

    You have to redeem that in iTunes, not on the Apple TV.
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  • ITunes keep sayin the code you entered is not recognized as vaild code

    hi >> i just bought itunes gift card and when i came to reddem it to my account its keep saying ((
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    Help here >  iTunes Store: Invalid, inactive, or illegible codes

  • HT201209 The code you entered has not been properly activated

    Does anyone know what I should with this error message?
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    What code?

  • My iTunes card won't redeem and when I try to it comes up with this "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes Store costumer support for assistance" can anyone help me?

    My iTunes card won't redeem and when I try to it comes up with this "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes Store costumer support for assistance" can anyone help me?

    Is the store that you bought the card from nearby so that you can try going back and asking if they can activate the card properly ? If it's not, or if they can't/won't activate, then you will need to do as the message says and contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)

  • I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

    I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

    what did itunes say when you contacted them?

  • I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?

    I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?

    It all comes down to contact iTunes customer support for assistance.
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  • HT201209 tried to redeem my gift card but when i entered the code it stated "not recognized as a valid code"

    Tried to redeem by gift card but when I entered the code it stated
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    http://www.apple.com/hk/en/support/itunes/store/giftcard/

  • Itunes on ipod touch 4G says: the certificate for this server is invalid

    Itune on my ipod Touch 4G says: The certificate for this server is invalid. You might be connecting to a server that is pretending to be ....

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  • HT201209 I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right

    I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!

    If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
    Invalid, inactive or illegible codes:
    http://support.apple.com/kb/TS1292
    Contact iTunes support here:
    http://www.apple.com/support/itunes/contact/
    Cheers,
    GB

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    My gift card code is not recognized as a valid code. What can I do?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
     Cheers, Tom

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