I got charged twice for 1 song

Somehow, I tune I bought got downloaded twice and I got charged twice. What can I do to correct this error? It's happened before and I let it go, but obviously I need to fix this dang problem now!! Thanks.

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. Assuming that it's an iTMS mistake and not that you mistakenly purchased the same song twice, they should then issue a credit to your account.

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How have i been charged twice for a song that i still havent got

how have i been charged twice for a song that i still havent got

I'm just guessing since you provide so little information about your situation, but look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
If not, and/or if you are certain you've been double-charged (and one charge wasn't the normal hold placed when you first enter a credit card), contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
Regards.

I got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie and now were trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs

i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

I got charge twice for purchasing a itune application, is there any number i can call?

I got charged twice for purchasing a itune application, is there any number I can call?

The iTunes Store does not have phone support. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store.
Regards.

I bought a ringtone and got charged twice for it and didn't recieve it

got charged twice for a ringtone but didn't recieve the tone what can I do?

I downloaded them from Verizon Tones. I've used Zedge in the past so I may install that again. I did eventually find my missing ringtones last night by accident!

HT201303 Question - are you charged twice for one song??

I purchase a song for my computer and then put in on my IPhone and was charged twice for the same song! Is that the normal way?? It doesn't seem right to have been charged twice for one song! Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one? Thanks

Hi..
No. You should not have been charged twice.
Follow the instructions here > How to report an issue with Your iTunes Store purchase
If you don't see a credit to your account within 3 business days, use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us
Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one?
Yes.

Charged twice for one song?

I went to buy a song using iTunes, and after clicking 'Buy Song', I received a message about how the terms and conditions had changed. I agreed to that, and it then told me to try my download again, which I did, only to find out I'd been charged twice for one song!
Is there any way I can get that extra 79p back and solve this problem?

Welcome to AD!
Contact iTs support from this page
http://www.apple.com/support/itunes/store/browser/

I purchased an app and it downloaded twice. I got charged twice for it. How can I fix this?

I purchased an app and it downloaded twice. I got charged twice for it. In order to contact support, I have to pay 19.00 which is more than the oat of the app. Any suggestions?

http://www.apple.com/support/itunes/contact/

HT3702 I got charge twice for Bruno mars

Hello I've got charge twice for one music app
Bruno mars if u can help credit my acc it well be very appriate

Hi Angelo17,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

Was I charged twice for my song purchase today

I purchased a song today for .99 cents, I had over $32.00 showing as my balance to use to buy products in Apple Store, and I did see the balance go down after the purchase, so why is there a $1.00 pending charge on my credit card? I don't ever remember seeing a pending charge on my credit card, and I've
always used gift cards to buy my music at the Apple Store.
I was asked to update my credit card information before Apple would allow me to purchase the song, which I did..........my question is was I charged twice for the1 and only song I purchased today?

It's probably an authorization hold and not a charge; if it hasn't disappeared after a few days, click here and contact the iTunes Store staff.
(120572)

HT3702 I Have been charged twice for the song download.

Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
I have been charged twice for one album download.
Regards,
Kindly resolve it ASAP.

I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24.

My credit card got charged twice for the same subs...

I just renewed my unlimited world subscription. But for some reason, Skype subscribed me twice, meaning my one account has two same subscriptions, and my credit card was charged twice. Would you please cancel one and refund me? It just doesn't make sense at all to have two same susbscriptions in one account. So rediculous. Please respond. Thanks.

pandaw wrote:
Skype subscribed me twice,
Hello and welcome to the Skype Community.
I can see that in your account. please contact Skype customer service to request a refund.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I got charged twice for 9 apps that i already paid and it still says i owe 8.95

i got charged 3 times for 9 apps that i already paid at once and i need my money back

OK.
Contact itunes support.
Click "Support" at the top of this page, then click the link "Under Contact us".

I got charged twice for an app that froze & disappeared

I bought an app called Interior Design_floor plans & decorating ideas by pengfei zheng. It froze when I tried to look at the demo plan on the app so tried reloading it. Completely disappeared so I went back to the App Store and when I clicked on it to see if it would let me reload and it charged me again. So now I've paid twice for an app that first froze then wouldn't reload after it charged me again. No reviews came up until after I clicked to reload it again, if there were any that showed up I wouldn't have bought it at all. How can I get my money back? The app is crap and the reviews I read said the same.
Also clicked on app support and it took me to a website called livejournal which says "this journal has been deleted and purged.

The following may help: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

Itunes charging twice for same songs

My old 4g iphone speakers broke and the apple store replaced it with a new iphone but the music from my old iphone isnt on the new phone. How do i get my old music back? Or do I have to pay for the songs again?

Same answer as your other post asking the same question:
http://discussions.apple.com/message.jspa?messageID=12594700#12594700

I got charged twice for 1 song

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