I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

Hold down the Option key while you boot your Mac. Then, it should show you a selection of devices. Click your flash drive and it will boot from that.

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HT5622 We have two iphones with the same Apple ID. Since I installed iOS this morning I have started receiving all my sons texts and when I send him a text it is delivered to both of us. How can I remove my phone from the joint Apple ID and remove myself

My son and I both have iphones with the same Apple ID. Since I installed iOS this morning I have started receiving all my sons texts and when I send him a text it is delivered to both of us. How can I remove my phone from the joint Apple ID and remove myself from finding out what he is up to during Freshers week!

You have to use a different Apple ID for your son.
Read this note:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family
still valid for ios 7

Where could I buy a new hard disk for my macbook pro 15''(MB986CH/A)

Does anyone know where I could buy a new hard disk for my macbook pro 15''(MB986CH/A) (mid 2009)? The hard drives sold in Apple Store are not for macbook pro... Thanks a lot!

At one time Apple use to put an Apple firmware on the drives installed into Mac computer. That is not the case anymore. And even if they did that firmware was just to indentify the drive as an Apple drive. Those same drives would work in any computer and any drive would work in a Mac computer. Same is true today. There are NO Apple Mac drives. Apple uses the exact same drives as any other computer.
Apple uses the exact same hardware as all other computers. Same CPU, GPU, RAM, Drives, DVD drives you name it, it is the same as any PC.
Good Luck but just because you go to a Mac-centric store doesn't mean it is any different then what you would buy some place else, other then it may cost more from one of those Mac-centric places.
Joan_hk wrote:
Thanks. According to my previous experience with an old white macbook, there might exist some compatibility problems for the hardware I bought from computer parts store...That's why I want to find an official retail store or reseller.... Thanks anyway!

Installed new hard drive in imac and i get folder with question mark, put in OS install disk and it does nothing? All I have is wireless key board and mouse, is this a factor?

Installed new hard drive in imac and i get folder with question mark, put in OS install disk and it does nothing? All I have is wireless key board and mouse, is this an issue?

Other than put disc in you don't give much info about what you've done. With the install disc inserted restart your Mac while holding the C key, that should start it up from the install disc. Should also work fine with a wireless Apple keyboard.

Had to get new hard disk for my macbook. After installing snow leopard on new HD the computer only connects to free wifi at certain places and not others. Took it to genius bar (of course it worked find there!) they said it was fine. Not!

Had to get new hard disk for my macbook. After installing snow leopard on new HD the computer only connects to free wifi at certain places and not others. Took it to genius bar (of course it worked find there!) they said it was fine. But problem persist.

Hi there ricalimo,
I would recommend taking a look at the troubleshooting steps in the article below. If the issue is location specific, than you may want to save the article so you can perform troubleshooting when you are experiencing trouble.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
-Griff W.

I recently brought a new HP laptop and I downloaded the newly updated iTunes on it; however I have an old Aver laptop with iTunes version 10.7 on it or the one before iTunes 11 came out. How can I transfer my movies from the old version to the new one?

I recently brought a new HP laptop and downloaded iTunes 11 on it. My old laptop which is a Acer has iTunes version 10.7, I believe. I wanted to know, How can I transfer 18 movies from the old iTunes onto my new Itunes? It only shows the most recent two movies when I look at the purchases in my account. I had a lot of moves downloaded last year from the old version and would like some assistance on how to get all those movies into my iTunes 11 library. Thank you.

you should starting with copying the iTunes folder from your old laptop to the new one.
the iTunes folder is in your user profile Music folder.
it should go to the same location on the new laptop.
Provided that you have your media, music and movies in the default location, and you sign in to your apple ID and authorize your new computer (all in iTunes)
you should have all intact.
Post if any problems.

HT1752 My MacBook on startup shows file with question mark ,, what now?

My Mac shows file with question mark, what now.

Press the power button down to force a emergency use only hardware shutdown.
Press and hold the Option/alt key on the built in keyboard, boot the machine.
If MacintoshHD appears, select it and click the arrow, then in System Preferences > Startup Disk reset that. Done.
Sometimes a NVRAM reset is required then the above done again.
Folder with question mark issue
..Step by Step to fix your Mac
If MacintoshHD doesn't appear, or if it boots to gray screen or other issues, then it's more complicated of a fix, but once inside OS X then reset the Startup Disk.
Gray, Blue or White screen at boot, w/spinner/progress bar
..Step by Step to fix your Mac
You might need this if you don't have a recent backup and your problem is software related, Disk Utiltiy can't fix the drive and recommends you backup, erase and install.
.Create a data recovery/undelete external boot drive
If Disk Utility + Hardware Test shows no boot drive, then you have a dead drive or cable, or Mac issue.
My computer is not working, is my personal data lost?

I purchased Elements 13 for my Imac that doesn't have a DVD drive. How can I install it without buying a DVD drive? I would like to also install it on my MacBook Pro. Do I have to buy a second version.

I purchased Elements 13 for my Imac that doesn’t have a DVD drive. How can I install it without buying a DVD drive? I would like to also install it on my MacBook Pro. Do I have to buy a second version?

Download from Download Photoshop Elements products | 13, 12, 11, 10
Install then enter your serial number.

Can I open bkf with my mac? I have my old file with bkf format how can I open it with my new Mac Pro?

Can I open bkf with my Mac Pro? I have my old files with bkf format how can I open it?

That is a Windows Backup file. I seriously doubt that there will be any way to read that on a Mac. Do you have a Windows machine that you can use to open those files and save the contents in a more friendly format?

Attachments in mail show up as squares with question marks

When I open the Mail program and the email has an attachment the attachment shows up as squares with question marks. Any help would be appreciated. Thanks

Take your screenshot, then reply to this message and click the camera icon in the editing window. Click the "Choose File" button and select the screenshot. If you don't know how to take a screenshot, search for that term in the built-in help.

Just bought a new macbook air, how can i install my iphotos from my mac desktop to the air

just bought a new macbook air, how can i install my iphotos from my mac desktop to the air
Bill

Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formed Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN

HT3387 When I use pages the languages that I mainly use are English and Hebrew. The spellchecker works for English but not with Hebrew. How can I add another language to the spellcheck?

When I use pages the languages that I mainly use are English and Hebrew. The spellchecker works for English but not with Hebrew. How can I add another language to the spellcheck?

http://m10lmac.blogspot.com/2011/06/extra-spell-checking-dictionaries-for.html

Safari Quicktime plug-in is showing me a Q with question mark in the middle

Safari Quicktime plug-in is showing me a Q with question mark in the middle.
Anyone know what this could be about?
Just upgraded to Quicktime Pro; then the Q-question started showing up as web pages were opened.
Don't think my QT prefs changed inbetween un-pro and registration.
TIA
iMac G5 Mac OS X (10.4.9)

Hi Bill
Welcome to Apple Discussion
Several places to check
Safari Preferences>Security>Web Content: 4 boxes selected
System Preferences: Quicktime>Advanced settings:
Enable flash ought to be checked
- Mime Settings: still images - everything but Photoshop, Flash Pic and PDF selected; video - at least Quicktime Movie. Miscellaneous - nothing checked.
Make sure your Flash plug-in is up-to-date. Latest version is 9.0.45. You can check your current version here.
If you have an older version, download a current copy from here. If you need to install, Safari opens to an Adobe site after the install, confirming the installation worked correctly. Quit Safari and "repair permissions" via Disk Utility in your Utilities folder before you restart Safari.
If you don't need to upgrade the Flash plug-in, still "repair permissions" to make sure permissions are up-to-date.
Post back

How can I get an invoice from the Apple store note that the original invoice may be burned with the house though Bamkmkm Send to Olga miles is my new (email address removed)and Thanks

how can i get an invocce from the Apple store UK ?
Message was edited by: Host

Find the Apple Customer Support phone number for whichever country you're in and call them for assistance.

HT201272 Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store

Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store? When I try it tells me the pruchases have already been downloaded to this computer.

Does your purchased rmusic appears under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (music can't be re-downloaded in all countries) ? If they do and you don't have the cloud symbol against them so as to re-download them, then do you still have the entries for them in your library i.e. where you would normally click on them to play them ? If you do then try deleting them from there (iTunes will be seeing them and assuming that you still have them somewhere) and they should then get the cloud symbol for re-downloading in the Purchased link.
If you aren't in a country where music can be re-downloaded then you could try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page,

I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

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