I got the wrong version I need the MAC version!!How do I get this corrected?

How do I talk to someone to get the correct version of PS elements? I need the MAC version!!

Hi Denise,
Which version of PSE are you talking about?
Thanks,
Anwesha

Similar Messages

  • I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
    Information for anyone else with a similar problem
    Adobe contact information - http://helpx.adobe.com/contact.html
    Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
    Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I just pressed the wrong button to erase of my IMac, how can I get back all information from my computer ?

    I just pressed the wrong button to erase of my iMac, how can i get back all information ?

    Possibly through a data rescue service (can cost a four-figure amount) if you didn't have an external backup.
    But you must stop using that Mac immediately, or your data will be over-written.

  • I have disabled my new ipad touch by entering the wrong pass code to many times. How can i fix this problem?

    I have disabled my new ipad by entering the wrong pass code to many times. How do i fix this problem?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can u

    I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?

    Hi Rosera,
    This is bad and I am sorry to hear that you are running into these issues.
    Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
    It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
    Have you tried the steps mentioned below by Barbara?
    If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
    Regards,
    Ankush

  • I purchased a song on iTunes and it is displayed in my list of SONGS.  However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play.  How do I get this song onto my device?

    I purchased a song on iTunes and it is displayed in my list of SONGS.  However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play.  How do I get this song onto my device?

    Hi TKCDM1!
    You should try to get this purchase onto your iOS device by using the suggestions in the following article:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • My mac 10.8 does no have the file, com.apple.desktop. plist   I wentto lIbrary, preference and look  for it and it is not where in my mac.  I also launch time machine and file is no where on my Mac.  How do I get this file back?

    My mac 10.8 does no have the file, com.apple.desktop. plist   I wentto lIbrary, preference and look  for it and it is not where in my mac.  I also launch time machine and file is no where on my Mac.  How do I get this file back?
    thanks

    System files are hidden by default in Finder now, search for what you want then click the little + button on the top right of the bar that appears when you do a search. A new bar comes up and click the first box (that says "Kind"), change it to "System Files". Then change the box that says "aren't included" to "are included" and your file should show up.
    http://osxdaily.com/2009/02/25/show-hidden-files-in-os-x/

  • Acrobat Pro for Mac bought on Amazon;how can I register it?. registration code they give me, it doesn't work. (It has letters and the registration boxes won't accept letters.)  How do I get this to work?

    I purchased Acrobat Pro for Mac on Amazon. When I try to register with the registration code they give me, it doesn't work. (It has letters and the registration boxes won't accept letters.) How do I get this to work?

    If you don't have original install disks for your Mac, you can order replacements disks directly from Apple at a nominal cost. The original install DVDs are required to reset the password.
    If you have no data on your drive that you want to keep, you can boot up from the OSX Snow Leopard disk and install OSX SL.
    Insert the Snow Leopard DVD and hold the C key during startup. The Mac should boot from the CD/DVD drive into the installer.
    Follow the prompts, erase the disk and install OSX Snow Leopard.

  • HT203167 I have purchased Forbes magazine thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

    I have purchased Forbes magazine annual subscription
    thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Regards.

  • I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

    I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

    See:
    * http://kb.mozillazine.org/Profile_backup
    You can transfer files from the old profile to that new profile (be careful not to copy corrupted files)<br />
    See:
    * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I need proof of purchase for obtaining a replacement item purchased from the i-tunes store. The e-mail is no longer available. How can I get this?

    I need prrof of purchase to obtain a replacement item purchased in i-tunes. How can I get this? The e-mail does not appear to be available any longer.

    Check your iTune Purchase History.
    http://support.apple.com/kb/ht2727

  • I can't open a file on Pages'09 4.1    I get  window that says "The required index.xml file is missing."  How do I get this file open?

    I have a file that I havel been adding to for years. I opened it a week ago but today I tried and I got the window message
    "the required index.xml file is missing"  How do I get this to open?
    I have Pages '09  4.1  Not sure when that was put on or updated.
    Thanks for any help you can give
    Teacher72

    http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=308&mforum=iworktips ntrick
    Are you sure you haven't upgraded Pages on your Mac to Pages 5?
    Check your Applications folder and the Applications/iWork folder. You may have 2 versions on your Mac.
    Peter

  • TS3989 My 5th gen ipod touch was stolen.  I removed the device from my iTunes account, but their pictures still show up on the photostream on the one I purchased to replace it.  How do I get this to stop, the cops have no interest in their faces, nor do I

    My 5th gen iPod touh was stolen a month ago.  I immediately removed that device from my account and yet today I looked at my photostream and there are tons of pics of these people on my photostream.  How do I get this to stop?!?

    Change your iCloud ID password: http://support.apple.com/kb/HT5624.  After doing so, go to Settings>iCloud, tap Delete Account, then sign back in with the new password.

  • I purhcased the wrong IPhoto, meant to purchase IPhoto 11' how do I get a refund

    I accidentally purchased IPhoto when I intended to purchase IPhoto 11'
    I already have IPhoto, how do I go about getting a refund?

    Why do you think you purchased the wrong iPhoto...
    If you purchased it from the App Store you will have the Current / Latest version.

  • I choose the wrong service provider setting up ABC.Go, How do I fix this?

    My finger hit the wrong one. Is there anyway to fix this?

    You will need to change your primary email address. This link should help.
    http://support.apple.com/kb/HT5621?viewlocale=en_US
    If you have the email you mistakenly used and the password, this will help.

Maybe you are looking for

  • How do I use Home Sharing in iTunes version 11.2.2?

    I am trying to sync all of the music and playlists from my old mac book to my new one. I am signed in to Home Sharing and can view all of my songs on both computers but I can't figure out how to import those songs onto the new computer. From what I'v

  • Memory Leak in Adobe Reader 9?

    Hello, I have a C# application with a WebBrowser component in a Form and it opens a certain number of new browser pages with a link to a PDF file. When I close the main program (Not the individual  forms with the browser links for PDFs), I get an App

  • Full spectrum Plot / Spectrum of Orbit

    Dear Friends, I would like to plot the Full Spectrum of Generator Shaft. I found some information about the  same which I am reproducing below : Full spectrum The full spectrum is an additional diagnostic tool and is also called the spectrum of an or

  • Which is the better converter for mts and mpg files?

    Ok, I just have a quick question regarding conversion software. Does anyone know which is better...PAVTUBE or CLIPWRAP2? Besides the cost...pavtube is cheaper. Which one is faster and offers the best quality? OR is there even a better one out there?

  • Order Status Processing items - Delivers 3rd-9th Oct

    My order says processing items but my delivery date is still down as 3rd to 9th October. Anyone else have this? Also is it still likely or should I have received a dispatched email by now? I ordered on 15th Sept.