I had 26$ on iTunes from a gift card, now it's gone. I looked at purchase history nothing out of the ordinary. Where is it? Where can I find the balance of my account?

Money from iTunes account gone. I havent bought anything and I have had that money sitting in my account since christmas. Now when I got on iTunes to buy an album I have no balance showing anywhere. Does anyone have any clue as to what happened? I got the money from a gift card never used it, no one hacked me because nothing was purchased. Anyone have any clue? Is there some hidden thing to where I cant see my money now because of the updates?

You can check your account balance by opening iTunes, and doing Store > View Account from iTunes' menu.
There is a row there saying "Apple ID Balance".

Similar Messages

  • HT1689 Where can I find my balance from a gift card.. I did not use the full amount

    Where can I find my balance from a gift card.. I did not use the full Amount

    My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to)

  • My old apple ID had a redeemed gift card on it with a balance still remaining. I made a new apple id today, and it says I cant use the remaning gift card money on any of my apps with my new apple id? The balance shoes up on my new apple id but it wont wor

    I had an apple ID that I could never remember. I did manage to redeem a gift card on it with a balance still remaining. I made a new apple id today, and it says I cant use the remaning gift card money on any of my apps with my new apple id? The balance shoes up on my new apple id but it wont work? I tried to log in under my old apple id, but I cant as my new one as been created?
    How do I fix this?
    Thank You?

    Any purchases and downloads associated with an apple id are forever tied to that apple id. You can not merge any content, purchases, or info between the two accounts.

  • Where can i find my balance $15 Gift Card that i put on middle of last week

    Where can i find where my balance is , i put $15 gift card on middle of last week

    Log into the iTunes Store using the account through which you redeemed the card. The balance should show at the upper-left of the iTunes Store screen, just to the left of your account ID.
    Regards.

  • How does my child use an existing iTunes gift card now that we have family share?

    My son has a balance on iTunes from a gift card, we have added family sharing to our devices and now we can't seem to use his gift card for his purchases. How do I fix this?

    Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
    Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours.  You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there.  If you already redeemed the card on your ID, you won't be able to redeem it again.
    Redeem and use iTunes Gift Cards and content codes - Apple Support

  • HT4463 Where can I find iTunes credit balance for gift cards on file?

    Where can I find credit balance on my iTunes Acct. after posting gift cards to the account and making several purchases?

    The credit remaining should be located at the top right of the iTunes store, next to your Apple ID, after you sign in.

  • Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?

    Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?

    The only way I know is to purchase it as a gift.

  • HT2736 If I gift songs or a CD on iTunes will it take from my gift card balance or from my regular account?

    If I gift songs or a CD on iTunes will it take from my gift card balance or from my regular account?

    It'll take it from your credit card. Money redeemed from a gift card can't be spent on gifts or otherwise transferred to another iTunes Store account.
    (71438)

  • I have some money left from a gift card on an itunes account, but can't log in.  I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

    I have some money left from a gift card on an itunes account, but can't log in.  I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT201209 Want to set up my children's IPad's with their own Apple ID.  Trying to set up yahoo accounts and it will not allow me to do this.  I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

    Want to create Apple ID for both my children's IPad's.  Tried creating new email account for my son and it will not let me.  I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

  • I have an itunes account in Euro. I received iTunes and AppStore Gift Cards in $US. How can I use these on the same iWhatever?

    I have an itunes account in Euro. I received iTunes and AppStore Gift Cards in $US. How can I use these on the same iWhatever and keep together music/apps bought in the 2 currencies?
    Thx

    Barbara Hunt wrote:
    Would it be possible for me to download iTunes in Parallels and get the files into that and then onto my iPod?
    Yes, you can download iTunes for Windows using Parallels. If planning on making purchases here and/or authorizing already purchased tracks (from your Mac iTunes library), you are permitted to authorize five (5) computers as per iTunes Store terms of use, regardless of computing platform. No need to create a separate new iTunes Store account.
    However, judging from what you would like to do, your best bet would be to convert the WMAs to AAC/MP3 in iTunes-Windows (iTunes-Mac cannot import WMA files), and drag the files from the Parallels window to your desktop to add to the iTunes-Mac library. (as the iPod itself is currently linked to your iTunes-Mac library)
    Hope this helps,
    Steve

  • Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

    Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

    I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

  • HT4972 I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other?

    I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other? I have 2 of the same iPod's and logged onto both with the same as well as different apple ID's and passwords to each respective iPod and the completion of my downloaded songs has disappeared into thin air. Where did it go? How do I get the credit too re-download those songs to the correct iPod? Please help me!! [email protected]

    What happens when you try to redownload them?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    On a computer go to iTunes>Store>View Account>Sign in and go to purchased history and see if you actually purchased them.
    Try redeeming the card again
    Contact iTunes
    Apple - Support - iTunes - Contact Us

  • TS1292 I have money in my account with apple from a gift card and I cannot buy music

    I have $29 plus change in my apple account from a gift card for some time and now I cannot redeem this money to purchase songs

    Two likely causes:
    1.  Have you changed countries somewhere in the process?  The iTunes credit is only valid in the country it was issued.
    2.  Are you purchasing something like a gift for someone else?  You cannot use Store Credit to make certain purchases.
    If it's neither of these, make sure that money is in fact in your account (you would be able to see it in the iTunes Store page of iTunes on your computer if signed in with your Apple ID).

  • Had to remove itunes from my computer to reset the computer. Now I'm having problems syncing my iphone with the computer. Computer is saying it wants to download updates to the phone but that will delete things I downloaded straight from the phone. Help!

    Had to remove itunes from my computer to reset the computer. Now I'm having problems syncing my iphone with the computer. Computer is saying it wants to download updates to the phone but that will delete things I downloaded straight from the phone. Help!

    iTunes thinks you have a new computer because you restored the OS. Open iTunes and authorize it to the same account you have on the iPhone. Did you restore your iTunes content from a backup after resetting your computer? Have you been syncing regularly with the computer, and does the iTunes library on the computer contain your apps, music and videos? If so just sync and your content will be removed then restored.
    If you have not hopefully you have now learned something. You can recover apps and purchased songs by connecting the phone, without syncing, and choose "Transfer purchases..." from the File menu.

Maybe you are looking for