I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion 6.0.1 maxVersion 6.0.1
I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]
Similar Messages
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I have a desktop Windows XP computer. I have tried loading the new version of firefox, and when I try to open this new version of firefox, this message appears all of the time. I have tried shutting down and restarting. I'm not sure what I am doing wrong.
The updater wasn't able to update all the files and some were left as older versions.
You need to do a clean reinstall.
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
I tried some of the instructions for opening in Safe Mode but to no avail.
my first suggestion would be to reinstall. No uninstall, just run the installer again to replace any corrupted files (it sound like something may well be corrupted.)
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I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit
Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os.
ThanksIf you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
After last automatic update, error message XUL Runner error platform version 6.0.2. is not compatible with min Version 6.0.1 maxVersion 6.0.1 appeared every time I try to open/run Mozilla Firefox.
See:
*[[/questions/869812]]
*[[/questions/869951]] -
I also did a System Restore and that didn't clear the problem, either.
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
I should have added, this popup relates to XULRunner. I suppose this is a support file that needs to run for firefox to open and run properly.
That can happen if the updater wasn't able to update (replace) all the files in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
While installing Firefox 5.0 and attempting to open the browser I get: Error: Platform Version '2.0.1' is not compatible with MinVersion > = 5.0 MaxVersion < = 5.0
Above the message in the border was XULRunnerThat can happen if the updater wasn't able to update (replace) all the files in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.
Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13 -
Error dialogue box appeared:
XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1
maxVersion<=6.0.1
This happened a few minutes ago when I clicked on the Mozilla icon.If you use ZoneAlarm Extreme Security then try to disable Virtualization and do a clean reinstall.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/869812]]
*[[/questions/869951]] -
What version of iDVD is compatible with OS X 10.5.8? I get an error message that iDVD 5.0.1 is not compatible with OS X 10.5.8.
It won't mess up anything. The preference file contains the preferences you set in iDVD such as this:
Follow this to delete the iDVD preference file:
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete IDVD'S cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iDVD folder.
Click to view full size -
I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
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I noticed that firefox updated last night before I shut down my computer, then when I turned it on this morning I received the error message I described above. It will not let me open firefox.
I solved the problem by reinstalling the updated version and it now works fine. Thank you for getting back to me so quickly.
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Cant open Mozilla in normal mode. Also get same error message when trying to click on embedded links in internet explorer and outlook express emails
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I have Photoshop 7.0. This is on a laptop running windows 8.1. When I try to open it I get the errro message: " cannot open missing personalization information".
what is this and how can I fix it.Run it in compatibility mode and input the credentials.
Mylenium
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