I had just started on Creative Cloud

I had just started on Creative Cloud and I went to download Photoshop and it already says my free trial is already expired. My son had Photoshop on this computer before and lost the account information. I wanted to try it for myself and created an account and when I downloaded Photoshop, it says my trial is expired. Please help!

I am sorry , trial period once expired cannot be extended,
Trial period is counted as per Machine ID . it does not matter which account you are using .
however if you had installed CC 2014 version .
You may try installing different version of Photoshop like CC or CS 6 .
Photoshop cc :
http://prodesigntools.com/adobe-cc-direct-download-links.html
CS 6 :
Download CS6 products

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I just started my creative cloud subscription and in AI i am trying to convert text to outlines but that command in type is not active!! can anybody tell me why? and what shall I do to activate it? i am using AI in windows 8

I just started my creative cloud subscription and in AI i am trying to convert text to outlines but that command in type is not active!! can anybody tell me why? and what shall I do to activate it? i am using AI in windows 8

Maybe look at this thread:
Create Outlines greyed out when using a certain font

Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better th

Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better that I uninstall them? Kind regards, AnnaReet

It is not necessary to retain the older installations. YOu might want to consider if you will have any need for them in terms of working with older files, but other than that you can probably uninstall them without missing them.

I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'

I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'

Hi Arjun and tphc,
try the solution I found and tested at this other thread:
http://forums.adobe.com/message/5628798
I think it could be helpful for you too!
Cheers,
Marco

Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple time

Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?

Michelmolder please try utilizing a different web browser. If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.

When I start my creative cloud there is just a empty window

I have a problem with Creative Cloud if I start it there is just this: http://prntscr.com/44gm0x
If someone can help me I would thank him/her a lot

It still doesn't work I don't know what I should do else
2014-07-20 17:40 GMT+02:00 John T Smith <[email protected]>:
When I start my creative cloud there is just a empty window created
by John T Smith <https://forums.adobe.com/people/JohnTSmith> in *Adobe
Creative Cloud* - View the full discussion
<https://forums.adobe.com/message/6566234#6566234>

What is the redemption code? I have got cd of adobe creative suite 6 and I have just subscribe in creative cloud and I want to activated? so what is the redemption code?

what is the redemption code? I have got cd of adobe creative suite 6 and I have just subscribe in creative cloud and I want to activated? so what is the redemption code?

about cs6, Find your serial number quickly
about cc, there is no redemption code. you use your adobe id to sign in and start downloading your apps, https://creative.adobe.com/

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

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I'm keeping the app, i just need the $19.00 back.

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Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

When I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

when I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
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Have you opened Photoshop? (I think that is a "parent" application)

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Please authorize ADE 3 with same credentials that you used with older version of ADE

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Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Just registered to Creative cloud CC and I need a system, who is running one now like champ?

Hello, there
I just registered to Creative Cloud CC and I need a system, who is running one right now that runs like champ?
I got many problems before with older versions and never get it to run good.
what really is a system that I should buy whether is a brand build it or one that I need to put togehter, I don't care.
I need a system that it should be able to run, edit and out put with no problems, in Premiere and After Effects.
is there anyone out there that can share his system information that is running good?
I'll really appreciate it.
have a wonderful day
Freddy

I agree with Peru Bob, call Eric at ADK, they are the absolute best source for an satisfactory editing machine tailored to your specific requirements with great follow-up support.
Otherwise we have to have a better idea of what media you will be using and what your workflow and output would be before anyone can answer your request.
There is a world of difference between handling Standard Definition DV material and RAW 4k media. "cc_merchant" referred you to Harm's data on our web site. Especially look at the "Tweakers Page" and "What kind of PC to use?" page.
There are very few off-the-shelf computers that work well without some small additions. For instance, you rarely find one that has two hard drives as suggested for satisfactory editing, the correct amount of memory and the best GPU for your application.

I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

Rodrigo_1405 do you receive any specific error messages? For information on how to install the Adobe Creative applications included with your membership please see Creative Cloud Help | Install, update, or uninstall apps.

I had just started on Creative Cloud

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