I had on my desk top pc (a vista os) a version of FireFox that the book marks where listed in the book tool bar tab and the "book tool" was able to show all my favs and there was a scrol bar on the right side of the top right side. I would like very much

I had on my desk top PC (a vista OS) a version of FireFox that the book marks where listed in the book tool bar tab and the "book tool" was able to show all my favs and there was a scroll bar on the right side of the top right side. I would like very much to turn it on in the Laptop I just bought and am having a fit trying to figure out all the differences,.I very much like this function; however, I am now using win 7 which in and of itself is difficult to figure out troubles when they occur such as if the MSN Bing program opens a video window while I am playing, the media center will lock up, or if I am listening to BBradio.org and click on lestening to one of the pastors the laptop will show static on the screen and all you hear is static like you just went to the twilight zone.
== This happened ==
Not sure how often
== unpredictable

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HT201272 i had a problem with my computer and had to put a new hard drive in it. i was able to redownload all purchased songs and movies but not the audio books, any ideas?

My computer's hard drive went, so i replaced it and installed windows 7, i down loaded itunes and all purchases where there to download except my audio books. Any Ideas?

The difference is that the providers of the audiobooks have not granted a license to Apple to allow redownloading. Unless and until they do, Apple cannot provide that feature.
Regards.

So this morning, the sound on my MacBookPro was working perfectly, but then all of the sudden, the sound didn't work. When i turned the volume up, it showed it turning up, but there was no noise. I also tried plugging in my earphones, and it still didn't

So this morning, the sound on my MacBookPro was working perfectly, but then all of the sudden, the sound didn't work. When i turned the volume up, it showed it turning up, but there was no noise. I also tried plugging in my earphones, and it still didn't work. I don't know what to do!!

Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers / Headphones
    Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

Created site in iweb 08 and posted to netfirms... the pages are all loaded up but there is no nav bar, it comes up on each page as a small black dot. How do I get the nav bar to load up and show?

I created site in iweb 08 and posted to netfirms... the pages are all loaded up but there is no nav bar, where the nav bar should be is only a small black dot on each page. How do I get the nav bar to load up and show? It was a disaster loading up my site as it changed the case of the letters and at first no pages were seen, so I had to go through and change the letters that were supposed to be cap, back to cap in every file. I don't know if this has something to do with it or not. The tech support doesn't have an answer. Please let me know if you have any ideas and solutions. Thanks bunches!

Here are links to the simple 7 pages....
http://www.rednosedesign.net/home.html
http://www.rednosedesign.net/about_us.html
http://www.rednosedesign.net/logos.html
http://www.rednosedesign.net/flyers_&_ads.html
http://www.rednosedesign.net/notecards.html
http://www.rednosedesign.net/business_cards.html
http://www.rednosedesign.net/contact_us.html

HT202159 Pixlemator had less than a minute to finish downloading, then stopped. I go to the purchase page and it says install. When I click on install it says there was an error and tells me to go to purchase page.

Pixlemator had less than a minute to finish downloading, then stopped. I go to the purchase page and it says install. When I click on install it says there was an error and tells me to go to purchase page.

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store and try re downloading the app.
If that didn't help, open Sysem Preferences > Security & Privacy then select the General tab.
Select: Mac App Store and identified developers
If that area is greyed out, click the padlock icon to make changes. You may be prompted for your admin password.
Then try downloading the app.

TS1367 I was having a problem down loading photos, so I force quite all programs. Then there was problem launching finder. Relaunched and turned computer off to reboot. Now computer starts, but does not boot up I am stopped at a white blank screen

I was having a problem down loading photos, so I force quite all programs. Then there was problem launching finder. Relaunched and turned computer off to reboot. Now computer starts, but does not boot up I am stopped at a white blank screen

Welcome to Apple Discussions Dathanb
You have posted in the Feedback About New Discussions forum.
As you are a first time poster, you seem to have missed the text at the top of this forum that says:
Please Read This Before Posting Here
If your question concerns a hardware or software technical issue, please do not post in this forum
Go to the main Apple Discussions page, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the POST NEW TOPIC link. Because your post doesn't indicate was OS you are using on your iMac, I can't give you a link to the most appropriate forum.
Basically, though, the version of TechTool on the AppleCare disks is not compatible with newer versions of OS X and/or Macs (I can't remember which). If you don't get a satisfactory response by posting in the appropriate iMac or OS X forum, I suggest you take your iMac to the geniuses at the Apple Store. You can set up an appointment time for the same day online before you leave home.
Peggy

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

Hi,
( I search for iChat questions when I have finished in the iChat Forum)
So the menu bar reads iChat, File, Edit, View, Buddies, Video, Window and Help
There is no Buddy List open.
There is no other window for iChat open.
In the iChat Menu you only have access to Status.
Is an item ticked in the list ?
Is this a green (Available item) or Red ( an Away one) ?
Can you access the Accounts option ? (Sitll in the iChat Menu)
Is anything in here ticked ?
In the Window menu any Logged in account should appear in the list (Between the Next Chat and File Transfer items)
It would be useful to know which version of iChat this is.
If no account is ticked (iChat Menu > Accounts) or not showing in the Window Menu, plus you cannot determine the Status and you cannot access the Preferences then you need to access your Home Folder/Library/Preferences
As the Library in the Home Holder is Invisible in Lion you will need the Finder's Go Menu > Go to Folder option (you can use it in earlier OS versions if you want)
Type in:-
~/Library/Preferences
Find the file called com.apple.ichat.plist
Drag it to the Trash and Restart iChat.
This will lose all the settings in iChat that you have changed from Defaults but there is no way around this.
9:23 PM Saturday; August 27, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer.

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).

Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe

Can not update photoshop keep getting this error Adobe Bridge CS5 4.0.5 Update   There was an error downloading this update. Please quit and try again later.     Adobe Extension Manager CS5 5.0 Update   There was an error downloading this update. Please q

can not update photoshop keep getting this error
Adobe Bridge CS5 4.0.5 Update   There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update   There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5   There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update   There was an error downloading this update. Please quit and try again later.
contacted customer service they could not help me I have previously had Photoshop on two other computers I deactivated it from one computer to put on a new one put. Can not do the updates I need them for camera Raw.
Please Help

What operating system are you using?
You can try searching for, downloading the updates yourself and running the installers:
Product updates

HT1386 my pc crashed and I bought a new laptop and was able to recover all my music from the old hard drive and transfer it to the new pc. I bought a new album on itunes and am unable to download it on my 6th nano even though I authorized the new pc. An

My old PC crashed and I ended up buying a new one. I was able to recover all my music from the old hard drive and restore it in itunes. I purchased a new album online thru itunes and added it to my library. When I tried to add the album to my 6th nano it wouldn't download. All the tracks are check marked and I can listen to the album on my pc but it won't sync onto the ipod. The new pc is authorized, any ideas?

You can only sysc with one iTunes library. The new computer is a new library. You have to restore your iPod on the new conputer and then sync.

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

Yes, windows to Mac too.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher?

I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

Hi Jeffny01,
If your iPhone is not responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
- Brenden

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

Try installing it manually from:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Regards,
Ashutosh

I had on my desk top pc (a vista os) a version of FireFox that the book marks where listed in the book tool bar tab and the "book tool" was able to show all my favs and there was a scrol bar on the right side of the top right side. I would like very much

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