I had purchased Pages, Keynote and Numbers for MacPro from the App store. My computer crashed and I had to reinstall everything and they are not appearing in my Purchased. Please help.
I had purchased Pages, Keynote and Numbers for MacPro from the App store. My computer crashed and I had to reinstall everything and they are not appearing in my Purchased. Please help.
You should be able to go > App Store > App store (menu) > store > view my account > sign in. Where do you vary after following this point. In between ID summary and Settings should be a section marked iTunes in the cloud and directly below but within that section, the message we are seeking.
I'm not doubting you, just don't see why you have this problem.
Similar Messages
-
I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?
You are doing all that you cn do right now other than to update the apps in iTunes on your computer and sync them to the iPad.
There has been a problem with the App Store updates tab for a few days now and we are all waiting for Apple to fix it.
Look at all of the discussions on the iPad forum that are talking about this right now. -
Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!
http://www.apple.com/support/mac/app-store/contact.html?form=account
-
Hello - my safari on my ipad2 gives the following message "safari could not open the page because the server stopped responding"...email works fine and I can download from the app store...seems to just be a safari issue
Marc-
The Safari message is probably telling the truth. Is the problem repeatable at several websites, or is it only with a particular one? If all websites, you may have trouble with your internet connection downloading large amounts of data. Mail messages are relatively small unless there are attachments or embedded images.
Fred -
Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?
Contact iTunes support
-
Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.
Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?
-
I have a late mode IMac 27" running Snow Leopard. I downloaded Mountain Lion from the Apple Store and paid for it. When I trie to install it took me through the first few pages of installation such as agrreeing to terms and the Lion Page showed up asking where I wanted to intall Mountain Lion. The install button was greyed out. I also had a message this disc is used for Time Machine. I had no other disc to choose from. Time Mahine was in the OFF position. I tried hooking up an external drive and tried using it as th Time Machine Backup. That did not work and it also said this disc is used by Time Machine. I have read of several other cases like this but have found no solution other than doinh a complee wipe of the hard drive and doing a reinstall which I really want to avoid if I can.
Look at the root of your hard drive for a folder called Backups.backupdb.
Or, a sparse bundle disk image for one of mobile computers that might have tried to back up to your Mac.
If you have those, remove them and try again. -
Problems downloading and installing mountain lion from the app store
HI i have purchased the upgrade for mountain lion from snow leopard and everytime i download and install the install wizard informs that he file cannot be verified so may be corrupt. Am i doing anything wrong?
App store download problems:
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store. Sign in and then reclick the Mountain Lion buy. It won't charge you again.
App Store Error 100
App Store Error 103
App Store Support -
'App' is damaged and cannot be opened. Delete 'app' and download it again from the App Store
I was trying to download some apps on my MBP. I tried downloading three different apps . All of them completed downloading successfully but when I tried to open them they failed and I recieved a popup saying that ' The '**** app ' is damaged and can't be opened. Delete the '**** app' and try downloading again from the Mac App store.' . I believe this has nothing to do with gatekeeper ( I've set it to 'anywhere' anyway).
Install the v10.8.3 combo > OS X Mountain Lion Update v10.8.3 (Combo)
Then restart your Mac and try opening the apps. -
I live in pakisan and i downloaded ibooks and it's pretty awsoem but here's the catch it doesnt download books that r to be paid for but it does download the free ones. My cousin came frm the usa (she also has an iphone) and she didnt knew what to do she said that it works fine like her does but cant download the the books that r not free and doesnt even shows the books except for the free ones.
No, we told you why you could get the paid books in the Pakistani iTunes Store; because Apple has not been able to obtain the rights to sell them there. There is no "fix", in Settings or anywhere else, to that problem. You cannot purchase paid iBooks in Pakistan, and you cannot use another country's iTunes Store.
You did not ask any other questions that I can see.
And you're being a bit rude in your replies, though perhaps that is due to an incomplete mastery of English and not intended to be impolite. -
What is the best replacement for Photoshop from the App Store?
One of the things I miss is my ability to use Photoshop with earlier OS versions. I do keep a MacBook Pro to the side of my desktop iMac so I can still use Photoshop.
My questions is....can anyone suggest a suitable replacement for Photoshop that I can use with the latest versions of OS? I have already tried Pixelator but it does not have some of the features that I really beed (like drop shadow).
Thanks in advance.
-MacPaigeMacPaige wrote:
I have already tried Pixelator but it does not have some of the features that I really beed (like drop shadow).
Could have fooled me! -
Hello everyone. Can anyone shed some light on this problem? If I downloaded an app from the app store called "Print to PDF" that allows opening any application and going to print converts that to a PDF e.g. Safari pages, mail etc and I did not sync or "transfer purchases" for some time and when I look in the app store that app is no longer there so I thought if I could "transfer purchases" iTunes would then have the .ipa and I could back it up and copy it to my iPad 2 but I don't see the ipa in the "mobile applications" directory. How do I get it off my iPad and into iTunes to backup?
Thanks for any help you can give!Ashka, I have tried to "transfer purchases from device" but that is what I am saying that I do not see the app in the "mobile applications" directory after I do that process. I was wondering if anyone else knew of a way to get to the ipa file that is stored on the iPad such as a program that could browse the directories of the iPad of even an app that could do it so I can get and save the actual app in ipa format.
-
Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?
Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I would like to purchase an app but it requires an operating system of OS X 10.7.3 or later and I only have 10.6.8 What do I need to do? Can I get that on my MacBook?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Hi please how can I transfer purchases from the app store on Mac to my iPad . I downloaded keynotes , numbers, pages and others and will want to have them on my I pad thanks.
Apps that are written for the Mac OS cannot be used on iOS devices, such as the iPad. You can purchase the iOS versions of some of these apps in the iTunes App Store.
Maybe you are looking for
-
How to get facetime on my mac?
how to get facetime on my mac?
-
What codec or plug-in do I need to see audio
What codec or plug-in do I need to see audio & video on .mov files in quicktime?
-
Error in an Invoice Form Printing?
Hi All, The customer is facing a problem when he is trying to generate a invoice with more than 3 line items in the line items window, whenever he is trying to process more than 3 line items, it is printing but overlapping the subtotal window, pleas
-
Counting Posted docuemnt in FI based on Document Type
Hello Team, As a part of audit trail...I need to count all the posted FI documents based on document type and Company code. Table BKPF does not meet my requirement as it takes lot of time to count the documents and even not possible to get the break-
-
My iPhone 4S locks up when I select a link to go to a website from emails
My iPhone 4S locks up when I select a link to go to a website from emails It's not all the time but most of the time. I receive an email from a store, click on the link to their site and mail then freezes. I cannot do anything with mail until I turn