I had to disable my itunes account and now have to enable it and cant figure out how to.
How do you re enable a disabled itunes account?
Try cahnging your password. if this fails then contact itunes support.
Similar Messages
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I'm trying to deactivate my BrainPop account, and cannot figure out how to do it! Any suggestions??
you need to contact the app developer for that. Check out: http://www.brainpop.com/contact/
If you want to just remove the app, just place your finger on its icon on the screen untill it start to jiggle, then press the X next to it.
Message was edited by: jesterwylde -
can any one help i have lost safari on my powerMAC g4 and cant figure out how to get it back and safari 5 is not supported on my computer
Make sure there's enough free space on the startup disk.
Right or control click the MacintoshHD icon on your Desktop.
Click Get Info. In the Get Info window you will see Capacity and Available.
Make sure there's a minimum of 15% free disk space.
If there's sufficient disk space, the startup disk may need repairing.
Launch Disk Utility located in /Applications/Utilities
Select the startup disk on the left then select the First Aid tab.
Click Verify Disk (not Verify Disk Permissions)
You will need your install disc if the startup disk needs repairing.
Using Disk Utility to verify or repair disks -
I can't figure out how to download a pre-ordered movie from iTunes. I have the receipt but don't know how to get the movie on my touch. Can anyone help me please?
I ment format as PDF or DOC, I actually figured it out just messing around. An yes I ment email. Thank you so much for replying to my confusion.
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hi i have an ipod touch that was given to me that was disabled and it belongs to a kristien but she no longer lives here and my apple id doesnt work for this ipod and i wasnt to reset the ipod to factory settings so it can be my ipod and i dont know how to go about that
You can restore from backup since the screen-lock passcode is not restored.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Verizon cuts service and cant figure out how to turn it back on
On Wednesday, my Internet service wasn't working. After 3 hours of phone calls and chats, it was determined I had
an alleged copyright violation and your company wanted me to watch a video that was made impossible to get to, as
your company automatically tampered with my internet service, not allowing me to do anything on the Internet until
an associate gave me a 10th link to try. To top it off, your company couldn't even get me to the link to show me
my alleged issue.
I decided I wanted to cancel my account due to your company deciding when I could have Internet and for being
incompetent with customer service. That was only the beginning of my frustration.
I received a retention email that of course didn't work by clicking through like it was supposed to. The email was
to save 25$ off of my bill. After spending an hour with retention, I decided to stay. The rep assured me my
account would not be disconnected and the savings would reflect on my next billing cycle.
At 4 am Saturday morning my internet was shut off while I was doing an assignment for my Bachelor's degree. After 4
hours of Internet chats and phone calls, it was determined that the cancellation had gone through anyways. A
customer service rep put in another order for me to have my service turned back on, and I was assured that it
would be on by 5pm, midnight at the latest.
The following day the service was still not on. I spent another three hours on the phone before it was determined
that i could not sign the terms and service, because my internet was disconnected. I was directed towards a
manager, who told me they would need to put in an order yet again. He also told me he would not honor the
retention email I had been sent to save the 25$. After two days of no services and 10 hours of phone calls and chats,
Verizon wasn't going to honor their word.
I yanked all of my equipment out of my house and returned it to a Verizon store, where I spent another two hours
on the phone with customer service because my account was still not showing disconnected even though my services
were no longer working, and the employees at the store have no control over customer service issues.I was finally
able to return my equipment and was told a manager would contact me the next day about my issues.
Next day no contact. I call the direct retention line given to me at the store and spend another hour and a half
on the phone with a rep. She doesn't understand why I am having such problems. She opens a new account for me,
hoping to fix my issues, setting up a tech appointment for Wednesday between 8am and 4pm. She informs me I will
now need to pay a rental fee for my router which I never had to pay before. To keep me as a customer she tells me
all of my prior credits will be added to my bill, plus 10$ for the router fee.
So here I think I am in the clear finally, but I realize the router I am renting for 8$ is only 2$ off a month
from the quantum router with 5ghz band. So I check my email for the confirmation code I received for new services.
It doesn't match the code given to me from the rep. I click through it and it tries to make me schedule an
appointment for a tech to come out to install service. I already did that with the retention agent. I don't follow
through with the email because the information looks wrong. I try to call the retention line back (only two hours
later) only to receive the message that the number is a non-working Verizon number. Weird, only two hours ago I
was on it for over an hour with no problem. Sure seems to me I am blocked from the number, and I will try tomorrow
from a different phone number to verify this.
I call up customer service which results in my 12th phone call to your company in a matter of 4 days and spend
another three hours on the phone trying to figure out why Verizon has no records of EITHER confirmation number I
received just 2 hours prior. I am hung up on 3 times, including by a manager who transferred me to their Air team
(what the hell is that?) because he couldn't even figure out for me if I had a tech coming out to me on Wednesday
morning. As of right now, I have no idea if I will be set up for service on Wednesday, and apparently neither does
Verizon.
I already paid for this month in advance, and have no faith in receiving a timely refund, therefore I have
disputed my credit card payment. The last resolution I was given was to put in yet ANOTHER order and see how that
one goes. I have no more time to receive the most horrible customer service I have EVER received. Tomorrow I will
be emailing this post to every corporate email address I can find for Verizon via the Internet and I will be
calling every corporate phone number I can find as well. No customer deserves this kind of treatment, especially a
customer who paid on time every day for the two years while the bill was in his name, and has used the service in
the DC area for over 5 years.
Call times:
March 17th
6:52 pm - 22 minutes
March 18th
12:38 am - 43 minutes
2:21 am - 20 minutes
3:54 pm - 75 minutes
March 21st
5:00 am - 20 minutes
11:21 am - 55 minutes
March 22nd
2:21 am 5 minutes
2:26 pm - 46 minutes
3:56 pm - 41 minutes
March 23rd
1:57 pm - 52 minutes
5:03 pm - 43 minutes
5:47 pm - 25 minutes
Over 7 hours total, not including logged internet chats, still no resolution. I still don't even know if I have an appointment for a tech visit on Wednesday between 8 am and 12 pm anymore.
Latest confirmation numbers:
VA11158758805 - at last check still pending to disconnect service even though equipment was returned on the 22nd
VA11158936948 - the number that was supposed to be used for my new account which no longer exists
VA11158947314 - the latest number I received in my email which wanted me to sign a 2 year agreement and set up a new, later tech date. My tech date is this wednesday 8/25/15 between 8 am and 4 pm, and I refuse to sign a two year agreement after all this.Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal. -
it all started with my missus daughter setting yahoo as the homepage when i had firefox as my hompage now i cant remember how to get it back to normal
See this KB article. <br />
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page -
I have taken a 55 minute video with my ipad camera and now want to burn it to a dvd. I've managed to transfer it to my pc but cant seem to get it into a format to burn it to a dvd. Help?
That's a question for your PC forum, not for here.
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how can I get the toolbars including the address bar open again
In Firefox 3.6 and later on Windows you can hide the "Menu Bar" via "View > Toolbars" or via the right-click context menu on a toolbar.
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
See also:
* [[Menu bar is missing]]
* http://kb.mozillazine.org/Toolbar_customization -
Im making a wedding video and cant figure out how to get the bridal music off my itunes and onto my computer.. Im using the windows movie maker
Marian,
Let's be clear on one thing here. The manual setting is an iPod setting, not an iTunes one. So, once you've set it to manual (and you appear to have done that correctly), then you can connect it to any number of computers without changing that setting.
"The grey thing occurs on one pc only"
This is the thing that I don't understand, if your iPod is set to manual, then it shouldn't happen on any computer. If you connect the iPod that is set to manual to this pc, and then click on it in the source listing, then you would be looking at the songs on the iPod, and they should not be greyed out. When you connect to the "other pc" under these same circumstances, they are not greyed out? -
I have an older mac and it wants me to update to itunes 10 but my mac is too old and I cant figure out how to disable the update so I can use the store.
If Software Update is offering the update then it would be compatible with your model. Unfortunately, you haven't provided us with any information on your hardware that would enable us to determine if it really is too old.
If you really wish to disable the update alert then the next time Software Update opens, select the update in the list then select "Ignore update" from SU's Update menu. -
ITunes worked fine on my Windows 7 machine. Had to rebuild the machine but all the data remains. Downloaded a new version of iTunes and cannot figure out how to load all of my music currently on my hard drive. Tried moving "iTunes Library" file. Did not work. Never had trouble like this before.
Many thanks for your post. I've been trying for days to get this sorted and was getting well fed up with I-Tunes. Really thought i'd never get it working again. Tried un-installing it, loading older versions and they still wouldn't work.
Came across your suggestion by chance and top man - it worked..!!!!
How you even knew what to do is beyond me - but thanks so much. I really was pulling my hair out.
You need to put your post over the Web as there seem to be loads of people having the same trouble.
Thanks again. -
Got a new itunes account and cant sync contents on new account
MY daughter got her own itunes account. The account is on a seperate computer and I cant figure out how to sync her songs on to her account without deleting them from her ipod.
Yes but you will need to authorize your computer for purchases on the old iTunes account.
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My daughter just synched her new iphone with her itunes account and it wiped out her contacts and pictures. Is there any way to recover them?
Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.
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i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?
If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
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