I had to erase my hard drive and now when I try to sync the I phone or Ipad it says I will loose my data on the iphone or ipad . how can I sync the phone or I pad without loosing my music ?

I had to erase my hard drive and reinstall ox snow leopard. when i try to sync my Iphone or Ipad it says that my device was synced with another computer and I will loose my songs on the Iphone or ipad and it will be replaced by the library that is on my computer now. The library is empty since I had to erase the hard drive. Can anyone help?

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone/iPad but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone/iPad with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
also, there are PhoneView and iRip.

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I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way.

I moved my itunes library to an external hard drive and now when I try to sync my ipad it says it is already synced to another library.

I moved my itunes library to an external hard drive and then I tried to sync my ipad. I got a message that says my ipad is synced to another library and it will erase my ipad, which I don't want to do. I'm not sure how to fix this problem, any ideas?

Ok. progress...
So is your media folder called iTunes Music or iTunes Media? And does it have a folder called Music inside it?
Before going any further you should first attempt to use File > Library > Organize Library > Rearrange files in the folder "<Media Folder>" (ignore if grayed out). This will make sure that any iPod Games or Mobile Applications get placed inside the iTunes Media folder which is needed for portability.
If your iTunes Media folder is called iTunes Music, close iTunes, rename the folder as iTunes Media and start iTunes again. iTunes will automatically adjust. Close iTunes again.
On your external drive rearrange the folders that you have already copied there so that they match the layout in your active library. You should end up with a folder called X:\iTunes where X: is the external drive letter, and the media folder is X:\iTunes\iTunes Media. If the library layout was upgraded then you will need to create a Music folder inside this and move all the artist folders and Compilations into Music. You will also need to copy iPod Games and Mobile Applications from your internal drive into the new media folder. Next copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from the internal drive into X:\iTunes. The preceding manipulations should make the internal and external copies of your library match without you having to copy all of the media over again.
Now hold shift as you start iTunes. Click choose, browse to and open X:\iTunes\iTunes Library.itl.
Finally use File > Library > Organize Library > Consolidate files. This will ensure that any stray files that might have been added from outside your original media folder will be copied into the new one.
You can now reclaim the space used by your library on the internal drive, however before you do so I would advise you to obtain another external drive and make use of this backup tip.
tt2

I have just had my hard drive replaced,I downloaded my files to a hard drive and now when I try to re start my iMac it ask's me to enter my pass word I do that but it's not recognise my pass word,what do I do?

I have had a new hard drive installed in my imac,I down loaded my files to a external hard drive,when I tried to re start,it asked for my password,I typed it in and it did not recognise it and I can't use my computer!can anybody help me please!!

Not sure why it's happened, but you could try resetting the password. These instructions work for Lion & Mountain Lion. If you're on Snow Leopard you'll need to use the install disk that came with the Mac.
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

I had to erase my hard drive and then reinstall everything back from my passport external hard drive. Now my iPhoto edit is not working. I get a blank screen when I want to edit. The photos show up in the library but I cannot edit them. Help?

I had to erase my hard drive and then reinstall everything back from my passport external hard drive. Now my iPhoto edit is not working. I get a blank screen when I want to edit. The photos show up in the library but I cannot edit them. Help?

There are several possible causes for the Black Screen issue
*1. Permissions in the Library* : Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
*2. Minor Database corruption*: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
*3. A Damaged Photo*: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
*4. A corrupted iPhoto Cache*: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
*5. A corrupted preference file*: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Regards
TD

I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

I recently bought Mac book air and was doing a fresh install of 10.7 and I erased my hard drive and now want to reinstall osx but it keeps telling me that it can't find install information for this machine and to call AppleCare.

Any one have any suggestions?? AppleCare is closed right now

Hmmmm...
When you say OSX, which version do you want to reinstall?
Was the MacBook Air new when you bought it? Did it originally come with Lion? Mountain Lion?
When you say you erased your hard drive, did something go wrong while you were installing Lion?
Were you installing it from a file downloaded from the App Store, or from another source?
When you press and hold "Option" while you boot up, does "Recovery" come up as an option to boot your computer?
If so, you can reinstall Lion from the recovery part of the drive and (hopefully) everything should be fine.
Let me know if you still need a hand with your MacBook and we'll see if we can get you going again.

I moved my iTunes to an external hard drive and now everytime I try to access it I get the error "folder iTunes is on a locked disc..."

Help. I moved my iTunes account (set up on a computer running on a school network) to an external drive, because I was out of network drive space. I changed my iTunes shortcut to point to my external drive. I am upable to pull music from a CD and copy it to the iTunes folder on the external drive. But when I try to open iTunes or use a previosuly set up device I get the following error message... "The folder iTunes is on a locked disc or you do not have write permissions for this folder." I have gone in and unchecked the read only on the folder and given my self all rights in my iTunes properties. Still I can't get in, and iTunes will only open to the folder on the external, it won't even open the iTunes page so I can see what I have. Help I need to be able to access those old files.

davidfrombillings wrote:
I thought I could just drag and drop my iTunes library to an external hard drive.
it'll work ... if done properly ☞
copy the entire iTunes folder (not just the iTunes music or media folder) from <MacintoshHD>/users/<yourname>/music on your Mac to the external, then launch iTunes while holding the option (⌥) key, click on choose library when prompted, and select the iTunes folder on the external.
if I already have my iTunes going to the incorrect files how is it going to find the correct files again.
you could try if this script helps:
iTunes Track CPR v1.3
This script attempts to locate the files of so-called "dead tracks"--iTunes tracks designated with (!)--that you assume are not actually missing but are still located in the iTunes Music folder in their "iTunes File Order" (Music -> Artist -> Album -> file.xxx)."
Eric Ross wrote:
When you moved the file back did you go back into iTunes in your preferences and select the advance tab and then selected the location again or where your files are
the iTunes media folder location in preferences > advanced tells iTunes where to put new additions to your library, not where your content currently is.

I erased my hard drive and now my Macbook pro won't boot

I bought a new macbook pro the other day, so I decided to erase the hard drive on my 2010 Macbook pro and reinstall my OS cleanly. I erased the hard drive and tried an internet recovery. It downloaded the recovery and would not boot. Tried resetting everything you could name of and it doesn't help. Can't get anywhere with command R, it just freezes. Safe mode won't boot. Command V, eventually ends with an error saying to return to old smc. I pulled the hard drive out and put it in another mac from about the same year and through internet recovery, actually loaded OS Lion back on it. I put it back in the problem mac, and it just freezes at the apple logo and spinning wheel. Can't understand why erasing the hard drive would effect any hardware, but maybe it messed with logic board somehow? I've now tried using the Recovery partition, since OS Lion was loaded on the drive, but it freezes there as well. Any help would be appreciated. Thanks

Are you sure it came with Lion?
Check out the support page for what build shipped with which OS.
PJRS

I have erased my hard drive, and now i cant find it on DU

I have erased my hard drive, now when i'm trying to re-install mountain lion i can't see the hard drive in DU. Any ideas on how to restore this?

Try the following document:
http://support.apple.com/kb/HT1379
If that doesn't work, this site has a lot of info on hard drive problems:
http://scsc-online.com
I'm personally betting that the first link will fix your problem. The second link has a book you can download that has a lot of reset and troubleshooting information on it.

HT1386 I erased my hard drive and now my ipod touch and Itunes will not sync unless I erase my ipod. How can I have transfer transfer the data on my ipod to my computer?

I have a lot of music on my ipod that is not in Itune and I have songs in Itunes that are not on my Ipod. What can I do to combine the two? I do not want to erase my Ipod. I have a lot of CDs that I put in Itunes and synced to my Ipod before I had to formatted my computer's hard drive. It took hours to put my songs on the computer. Once the hard drive was erased, I installed Itune and connected my Ipod. Since I am using the same computer, why does Itune not recognize that my Ipod and computer are the same ones that are linked to my account? What can I do to sync Itunes and my Ipod that does not require earasing my Ipod?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Had to replace my hard drive and now I can't update iPhoto.

(Originally posted this question in the MacBook Pro community but it might do better here.)
When I try to through the App Store I get this message: To update this application, sign in to the account you used to purchase it.
I submitted this to the App Store help email (or whatever it's called) and was sent an answer that wasn't helpful at all. I replied to the "if this doesn't work..." but haven't heard back. Anyone else have a solution?
I'm running 10.8.2. So I seem to be up to date. And I have been able to update everything else (such as iTunes yestereday). It's only iPhoto that won't let me update and gives me the above message.

Yes, it is much better to post here for this issue than the other communities.
iTS email I think you are referring to...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
If their answer wasn't helpful, mind posting it here so I can verify?
Generally, when you have your HD replaced, you are going to run into this problem. However, I am suspecting about all your other apps being alright. As this issue should also effect iMovie and GB as well, thought maybe you are using them.
There is a good chance you'll have to correspond with iTS on this again, and they may eventually grant credits since it's unlikely pulling adoption plists is going to work here.

I had to reinstall my hard drive and now my iphoto is gone

when I reinstalled my hard drive i realized that a few of the apps that came with my laptop are now gone. Does anyone know how to get iPhoto back? thats the only one I care about and I dont feel as though I should have to purchase it if it came with my computer to begin with

It is a part of the "iLife" suite including Garageband and iMovie. Depending on what version of iLife you had; you may need to re-obtain the iLife software DVD's or Contact Apple Support if it was the most recent version which can only be downloaded from the app store. If you contact apple support via expresslane.apple.com they should be able to regrant the iPhoto download individually since the most recent iLife suite is now split up and each is an individual purchase.

HT1229 Tried moving my library to an external hard drive and now when I open iPhoto, there are no pictures there!!!!

I am using iPhoto '08 and moved my library to my external hard drive exactly as all the instructions online explained how to do. I renamed the original "iPhoto Library.old" and ,y external hard drive shows a iPhoto library using the same amount of memory as what it shows on my internal hard drive. Here is where is becomes a problem. When I hold the option key and open iPhoto, the only box that comes up does not give me a list of libraries to choose from. It give me the option to "Create new library" or "choose existing library". When I click "choose existing library" I can find the copied library on my external hard drive but when I open it, iPhoto shows No Photos. When I have tried opening the original iPhoto Library (the exact same way using the option key and choosing library) that I have not done anything to, except rename it, it does the exact same thing: No Photos. Both my internal and external hard drives show about 137 GB of space being taken up by photos but I can't access them. My other big problem is that ,y internal hard drive is completely full, which is why I am trying to transfer them to an external, to free up space so I am very limited on what I can do because I have no free space. Also, when I open iPhoto and try to go to the Preferences to change to path under advanced settings, it freezes and I have to force close it.
Ay advice would be greatly appreciated as I am getting stressed out that I can't open my thousands of photos!

My guess is that the library has been corrupted from being run on an overfull HD.
So, try rebuild the Library on the External
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

HT1199 I updated Itunes on my PC and now when i try to open Itunes i get a error message saying "application failed to start because MSVCR80 was not found" then whenI close that pop up I get a error message saying "windows was not installed correctly Erro

I updated my itunes the other day and now it won't open I get error message saying "application failed to start because MSVCR80 was not found" When I close that window I get message stating Itunes was not installed correctly Error 7 Windows error 126. My PC is a Acer and I'm running Windows Visa. I tried to uninstall Itunes and reinstall it and get same message. Can anyone help.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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I had to erase my hard drive and now when I try to sync the I phone or Ipad it says I will loose my data on the iphone or ipad . how can I sync the phone or I pad without loosing my music ?

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