I had to get a new hard drive and now illustrator says i need to reactivate by license - when I go to do it over the phone i get a recording saying my reactivation number is invalid

I had to get a new hard drive, now illustrator says my license is expired and I have to get reactivated. When I used the phone support and entered in all the numbers, a recording comes up saying that my reactivation numbers are invalid. What can I do so I can start working again in illustrator

Where did you purchase illustrator. It sounds like it was from a shady dealer. I would contact Adobe and see what you can do.

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I had to get a new hard drive and now iPhoto is gone. Can I get it back?

I had to replace my hard drive and now my iPhoto is gone. Is there a way to get it back?
Thanks

reinstall from the original source
Could be
1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
or
2 - the iLife DVD that you purchased
or
3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
LN

I had to get a new hard drive and now I cannot locate pages

I cannot find pages on my computer after having replaced my harddrive. I notice alot things are missing.
Is there anything I can do to recover this.

Did you restore a backup to the new disk?
If so how was the backup made?
Allan

I had to get a new hard drive and some of my pictures show up but when I go to click on them to open them there is a triangle with an exclamation mark.

I had to get a new hard drive and some of my pictures show up but when I go to click on them to open them there is a triangle with an exclamation mark. Did I loose those pictures or is there a problem with iphoto

How about the most likely occurance - something incorrect about how the iPhoto library was transfered
What version of iPhoto '11 (9.4.3 is the latest)?
exactly how was your iPhoto library transfered to your new hard drive
This indicates that there is a problem in the iPhoto database - a possible solution to try is Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library
Why did you get a new hard drive? What kind of backup do you have?
LN

I have Windows 8.1. I have had MageMaker 7.0.1 working fine on desktop for MANY years. Had to get a new hard drive. Now computer doesn't read the PM DVD. so I can't reinstall it. Can anyone help?

I have Windows 8.1. I have had PageMaker 7.0.1 working fine on desktop for MANY years. Had to get a new hard drive. Now computer doesn't read the PM DVD. so I can't reinstall it. Can anyone help?

Sorry, but the chance of ever getting PM to work on Windows 8 is somewhere
near zero.
Buy a very old computer or move to a new application.

Computer is getting a new hard drive and my iPods are full of all my stuff!

I have a 3rd generation Nano and a 160GB Classic iPod. Here is my problem and I am hoping that someone can tell me how to proceed through this. My computer crashed and is getting a new hard drive installed now. I have all of my music on the Nano and all of my movies on the Classic. When I get my computer back, it will be completely bare of anything other than the original operating system. How do I set up my new iTunes account so that it won't delete my entire saved libraries when I plug the Pods in the first time? Ideally, I would like to just transfer all of my old content straight back into the new iTunes library after I set it up.
Can anyone give me any guidance on how to pull this off?
Thanks,
MH75
Message was edited by: MH75

I had the same problem when my computer crashed.
What you have to do is under the FILE menu, there is a thing known as Lybray/ Export Lybrary (Depending on your version of ITUNES) And click Export. Save it to a potable floppy/CD/Flash drive. When you get your new Computer, hit IMPORT, and click that file, and everything will be transfer over again. Ill be like you IPOD never left home! =D

HT6030 I have 2011 iMac it came with os x 10.6.6 i just upgraded the hard drive and now i cannot install OS X 10.6.6 every time i start installing after selecting the language it come up with error " OS X can't be installed on this mac " please help

I have 2011 iMac it came with os x 10.6.6 i just upgraded the hard drive and now i cannot install OS X 10.6.6 every time i start installing after selecting the language it come up with error " OS X can't be installed on this mac " please help

Be sure to start your iMac using its original grey System Install DVD: Insert that disc and start your Mac while holding the d key. At the Mac OS X Utilities screen select Disk Utility and format the hard disk. Select "Mac OS X Extended (Journaled)".
Then, install OS X.

Had to get a new hard drive and didn't deactivate my creative suite! HELP!

I have windows xp. I had to get a new hard drive. I didn't deactivate my creative suite II and now I can't register and use the software! Please help! I can not afford a new computer or the latest software... They cancelled phone support and I can't find what to do anywhere!

Ericaheery please see Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products where this topic has been discussed.

New hard drive and now can't get library back!

Hi,
My hard drive recently crashed and I did not have a backup (I know, I know!). Anyway, new hard drive installed and some of my files were saved including some music files. However, when I try to add them to iTunes, they do not add. I have everything on my ipod but when I connect it, it says that I have already synched it with another computer. How can I get my music back in the library as it was before? And do I do this with the music and podcasts stored on my computer or can iget my music from my ipod to the library?

*can i get my music from my ipod to the library?*
Connect your iPod to your computer. when you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.

I had to install a new hard drive and I lost my beats audio please help

I have a HP Pavilion dv7 7135us Entertainment Notebook PC and recently lost my hard drive and had to install a new one and now I don't have me beats audio or any of the settings for it, can someone please help me out?

Hi,
Please try the follwing package:
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

We had to intall a new hard drive and upgraded to Windows 8.1. We can see all our music on I-tunes but when we try to sync the gen 5 nano our new music (since upgrade to 8.1) does not end up on the i-pod. Any ideas.

We recently installed Window 8.1 and now our new music does not sync to our i-pod nano. Any ideas?
We have tried both a generation 5 Nano and new Nano.

Hey Terrible Teddy,
Thanks for the question. I understand you are experiencing issues with the iTunes library on your PC. To begin, I see that you recently installed a new hard drive. Did you happen to copy over files from the previous hard drive? If not, I suspect that the iTunes library is no longer locally stored, and what you are seeing is your iTunes in the Cloud purchases.
Do the tracks have a download icon that looks like this?:
If so, you’ll want to download these purchases as they are not locally stored on your computer:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
After doing so, go ahead and attempt to sync your iPod once more.
Additional Information:
iTunes 11 for Windows: Symbols used in iTunes
http://support.apple.com/kb/PH12306
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M.

I had a computer crash and Hard drive data lost, so I reinstalled Itunes on my new hard drive and now cannot locate ALL of the purchases I had done in the past.

I thought that ALL itunes purchases were held on the Apple server for itunes.
When I reinstalled my itunes on my new hard drive, there were NO histoical purchases on my itune account.
Any thoughts to a solution.
Thanks

Make sure you have at least iTunes 10.3.1, then go to the iTunes Store, log into your account, and click the new Purchases link under the Quick Links. The new iTunes in the Cloud service may allow you to re-download your purchased content (music, videos and TV shows not available for re-downloading in all countries at this time; movies and audiobooks not available for re-downloading at all yet). You can also do this from an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
Regards.

Time Machine restore on new Hard Drive and now my login password not working

I just had a new hard drive installed and they put in a clean version of 10.6.
I got home and used my TIme Machine to restore from my other computer. It finished, but now I am locked out, bacause its not accepting my password. I know its my password, the hint is the same as I have always had. It just won't work,
Since the repair place installed the software, I don't have any other disks to boot from. Does anyone know a way to fix this or reset the computer again? I don't care if the files are lost, I can copy them over later. I just need to get past the login screen. Thanks!!

Do you have any OS disks you can boot from? If so, boot from the disk, look in Utilities, and see if there is a reset password option.

My computer just had to get a new hard drive and we reloading info onto the new hard drive...my iphoto pics are all, there save about 8, but there are NO thumbnails. I tried rebuilding the thumbnails...nothing. I tried creating a new library...nothing.

I have recently had to purchase a new battery and hard drive. Because it wouldn't back up completely, I was able to recover most information, but it looked a bit different or I have found items in different places. One thing that is happening is in iphoto. All my pics are there, but there are NO thumbnails visible. I have tried rebuilding the thumbnails...nothing. I have tried creating a new library...no info even transferred. Any suggestions?

What version of iPhoto?
Can you view the pics at full size?

Had to install a new hard drive, and I cannot get iPhoto to install

I just had to replace the hard drive in my PowerBook, and I seem to be missing iPhoto after installing everything. All of the other iLife apps installed, but for some reason, no iPhoto in the Dock or in the Applications folder. I will explain what I did to restore my system in case I didn't do it correctly.
When I bought my PowerBook back in '05, it came with Panther, and when Tiger came out, I upgraded. Since the Tiger box and discs do not say "Upgrade" on them, I figured they are a full version of the OS and all of the iLife apps. Also, I thought that if it is only an upgrade that I would not be able to install the OS from the Tiger discs. I had no problems installing Tiger (without having to install Panther), but none of the iLife apps were on my computer. I got out my original Panther restore discs and chose to install applications, and it listed all of the iLife apps. When installation was complete, all of the apps were there except iPhoto. Doesn't make sense to me why it would install everything else and not iPhoto.
Can anyone help me?

Hi,
Please try the follwing package:
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I had to get a new hard drive and now illustrator says i need to reactivate by license - when I go to do it over the phone i get a recording saying my reactivation number is invalid

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