I had to get a new ipod....they said I just needed to plug it in and sync to my itunes.. I get an error 1413 when I try to follow the instructions to restore.  I can't find any information on error 1413, what does this mean?

I had to get a new ipod....they said I just needed to plug it in and sync to my itunes.. I get an error 1413 when I try to follow the instructions to restore.  I can't find any information on error 1413, what does this mean?

Now it keeps saying that it is restored but there is still no music or video on it. And a new error is coming up that says "We could not complete your iTunes store request.The iTunes Store is temporarily unavailable. Please try again later."

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