I had to manually download the new version of itunes.. via tools, it gave me 4 items to download and i did not download all 4 compenants.  Does anyone know how to get back to the pop up that contains tools so i can redownlaod all of them.

I lost my old iphone and have a new 5s.. i need to sync to itunes.  i had to donwload manually via tools but i didnt download all four files.  now when i plug my phone into itunes it says there is an error bc i didnt download all the files.  so when i go into itunes now and check for updates it says its up to date.  the problem is with the phone support file i didnt download. 
Does anyone know how to get back to the pop up that has the music player update and itunes update bc this is the only place i have seen "tools" to be able to manually update all four files....
***IF i completely uninstall itunes and reinstall will it still have all my songs, photos, apps etc... bc i need to sync my new phone to get all my stuff back

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

Similar Messages

  • HT3702 Does anyone know how to get a refund for an app that is no longer required.

    I have downloaded apps that I no longer require, does anyone know how I can get a refund. I would greatly appreciate any assistance.

    Apple considers all sales to be final. There are no refunds. Especially no refund just because you think that you don't need to use the app anymore.
    When you don't need your vacuum cleaner any more because you have a new one, does Walmart let you bring the old on back for a refund?

  • Does anyone know how to get albums back in my iTunes library they seem to have vanished

    does anyone know how to get back my albums from my iTunes library .. they seem to have vanished...

    Gomibako
    Welcome to the Apple Discussions.
    You cannot do this with iPhoto, but you can with PhotoPresenter.
    To send feedback to Apple, try using the
    iPhoto menu -> Provide iPhoto Feedback
    route. Apple don't promise to read these forums, which are User to User forums.
    Regards
    TD

  • The user acct my apple was connected to no longer works (corrupt).  My Apple TV is still synced to that account and all of my recent purchases are going to that username.  Does anyone know how to get all of the purchased items back and to the new user?

    The user profile my appleTV was synced on my computer to no longer works (corrupt).  My Apple TV is still synced to that profile and all of my recent purchases are going to that username.  Does anyone know how to get all of the purchased items back and to the new user (same computer)?  I created a new user on my computer and moved the itunes folder to the desktop but never changed the path to which the apple synced to.  Now I can only see old items I purchased before the user profile went bad.  PLease help!

    Welcome to the Apple Community.
    Changing the library the Apple TV is synced with will delete all synced content from the Apple TV, but it won't delete purchased content.
    You should be able to change the library, resync any content you want and transfer your purchases back to the new library.

  • I just installed ios7 on my iPhone 4s.  It seems to be working fine but all of the apps I had previously installed are gone.  They show up in my app store as purchased, but the shortcuts are gone.  Does anyone know how to get the shortcuts back?  Thanks!

    I just installed ios7 on my iPhone 4s.  It seems to be working fine but all of the apps I had previously installed are gone.  They show up in my app store as purchased, but the shortcuts are gone.  Does anyone know how to get the shortcuts back?  Thanks!

    I updated via my iPhone 4s.  The apps were on my iPhone 4s.  That's all the information that I have.  The update to ios7 seems to have gone smoothly - everything else is working, phone texting, email, internet, etc.  But all of the apps I had installed over the past year are no longer showing up as shortcuts.  No facebook, no twitter, no espn, etc.  They are all still listed in my app store as purchased, but the shortcuts and my folders are gone.  Thanks.

  • My mac recently got stolen, after getting a new one i had to reinstall logic studio, but after moving house i have lost the serial number, does anyone know how to get a new one?

    my mac recently got stolen, after getting a new one i had to reinstall logic studio, but after moving house i have lost the serial number, does anyone know how to get a new one?

    Here:
    http://support.apple.com/kb/HT1861

  • A few of my playlists are gone on my Mac with the new update does anyone know how to get them back?

    a few of my playlists are gone on my Mac itunes library with the new update does anyone know how to get them back? I'm so frustrated! Any ideas?

    See also:
    *http://kb.mozillazine.org/Lost_bookmarks
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

  • Anyone know how to revert back to the previous iTune?

    anyone knows how to go back to the previous iTunes?

    =Downgrading from iTunes 11 to iTunes 10.7=
    You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404).  Alternatively:
    Back up your computer first, in case the unexpected happens.
    Quit iTunes.
    Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at:  http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
    Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394.  Do steps 3 and 4.  Steps 6-8 may be also useful but I don't know if they are essential.  Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
    Replace the iTunes 11 application with iTunes 10.7.  Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved.  Two ways to do this are:
    1.  Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
    2. Check this reference on how to delete the iTunes application itself:
        Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
        After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7.  I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
    AirTrafficHost.framework
    CoreFP.framework
    DeviceLink.framework
    iTunesAccess.framework
    MobileDevice.framework
    After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl"  and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since.  See:
    https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
    Other issues:
    - https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
    - If you encounter error -42408:
    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
    Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested).  A  variant of this is at: https://discussions.apple.com/message/20448184
    - Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

  • I have lost sound on my iPad in apps unless I use headphones ,does anyone know how to get sound back without them .I have used the mute volume on the bar at bottom of screen and the slider volume control there only shows when headphones are plugged in !

    I have lost sound on my iPad in apps unless I use headphones ,does anyone know how to get sound back without them .I have used the mute volume on the bar at bottom of screen and the slider volume control there only shows when headphones are plugged in !
    I also tried resetting settings all to no avail ...I looked up some advice and watched utube video advice on how to fix without success..
    The volume control button on side does not work ,I got the iPad last August and wonder if it is a fault that means I must return it for replacement from where it was purchased ?

    The Retrospect you used way back when is no longer around. The company was sold and that company produced a new version of Retrospect - Retrospect 8.x
    So, as you've been told, you would have to be running a Tiger system with an old version of Retrospect software (5.x or 6.x - you would need to know) assuming you can find the software.
    As best I can remember you cannot extract files from a Retrospect backup except using the software since Retrospect did not normally make a file by file backup rather it created an archive of the files in the backup. I'm assuming that the EMC/Retrospect people have told you that old Retrospect backups are not accessible by Retrospect 8.x?

  • Does anyone know how to authorize iCloud on the computer so that i can re-download things ?

    Does anyone know how to authorize iCloud on the computer so that i can re-download things ?

    Pages 5 now uses the system-level auto-correction in System Preferences > Keyboard > Text. Unfortunately, a lot of the options available in previous versions of Pages no longer exist.
    Leave feedback for the Pages team using the link in the Pages menu. Also leave feedback for Mavericks.

  • The red, green and yellow buttons in the upper left corner of the screen disappear whenever I open Safari.  I cannot minimize the Safari window which I often need to do if I am coordinating multiple windows.  Does anyone know how to get those buttons back

    The red, green and yellow buttons in the upper left corner of the screen disappear whenever I open Safari.  I cannot minimize the Safari window which I often need to do if I am coordinating multiple windows between different applications.  Does anyone know how to get those buttons back?  I guess I could just switch betwen appliations, but I am used to doing it the other way.

    You're welcome 
    You had Safari in full screen mode.

  • HT1498 Horrible experience and the movie kept stalling through iTunes on appletv. Gave up (after paying for it) and ended up renting it through cable provider. Anyone know how to get $ back from apple?!

    Horrible experience and the movie kept stalling through iTunes on appletv. Gave up (after paying for it) and ended up renting it through cable provider. Anyone know how to get $ back from apple?!

    Issues are usually network related
    What is your internet speed? www.speedtest.net
    6mbps is required for instant HD (you can switch to SD in the settings)
    If on wifi try ethernet and www.istumbler.net to rule out interference
    Make sure you're using your ISP's DNS

  • Hi, I'm having issues with my airdrop. I have looked in my finder perfrences and didn't see the check box for airdrop. I have a macbook air running on 10.9.4 Mavericks. Does anyone know how to get my airdrop back? Thanks.

    Hi, I'm having issues with my airdrop. I have looked in my finder perfrences and didn't see the check box for airdrop. I have a macbook air running on 10.9.4 Mavericks. Does anyone know how to get my airdrop back? Thanks.

    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support

  • I accidentally deleted the facebook app off my phone, but it won't let me go into the app store and DL it again it says it's already installed. Does anyone know how I get facebook back???

    I accidentally deleted the facebook app off my phone, but it won't let me go into the app store and DL it again it says it's already installed. Does anyone know how I get facebook back???

    Meg St._Clair wrote:
    Facetime ≠ Facebook
    Some really should have thought about how confusing that name would be!
    Thanks Meg...

  • HT201272 Does anyone know how to get an episode of a tv programme that never downloaded when I bought a subscription. Episode 1 didn't download and I have all other episodes. I looked at the issues through report a problem but I cannot find an answer.

    Does anyone know how to get an episode of a tv programme that never downloaded when I bought a subscription. Episode 1 didn't download and I have all other episodes. I looked at the issues through report a problem but I cannot find an answer.
    I bought a series pass and unfortunately epsiode 1 didn't download at all. I was watching the downloads and restarting once they stopped as I allow multiple downloads at athe same time

    It sounds like you may have hidden it, in which case you should be able to unhide it : iTunes Store: Hiding and unhiding purchases. (You can't turn off the hiding of items.)
    But you should be keeping and maintaining a backup copy of all of your downloads and not relying on being able to redownload them - any item could be removed from the store by the rights-holders at any time, if they do then you won't be able to redownload them (nor will be able to do redownload items if you move countries).

Maybe you are looking for

  • How can I use 2 iPhones, 2 iTunes account with one PC?

    My boyfriend has an iPhone 3gs and I have an iPhone 4. We both have our own iTunes accounts as we got our phones at separate times. Currently my phone is the only one that is manged on my laptop.We would like to be able to manage his phone on my lapt

  • Cache lookup failed

    Dear Experts, I am stuck on the error :*' ERROR [HY000] ERROR: fmgr_info: function 0: cache lookup failed'* while calling a stored procedure(SP). The function in the SP run successfully but while calling the same SP from call function then it is exec

  • Regarding a WRT54G: Firmware and trouble with Vista

    Hey all, First of all, this is my first post here on this board so please don't have me assassinated if I skipped some board rules/policy. I'm trying to find a solution to my problem a.s.a.p. My first question is: what's up with the firmware versions

  • In Import Purchase - GR Accounitn Entry Varying From custom MIRO

    Hi SAP Exeprt, Sensing abnormal behaviour of PRD client in case of Import Procurement. which are as follow; Import PO with  Exchange rate ( 44.17) Multiple items. Exchange rate is not fixed in PO ( transaction flows are as such) 1. Custom MIRO for 5

  • G4 ibook hard drive needed, internal

    yes, making a horrid lawn-mower or hellicopter sound at times, then crashing. so i need to replace the hard drive, but where do i get it and what kind?