I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

When you reset to factory settings, the computer is de-authorised.
In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
Once done, authorise this computer iTunes.
Note: you can only do that once a year.

Similar Messages

  • HT4914 My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions?  Our devices are synced to the same computer and we currently download titles from the same library.

    My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions?  Our devices are synced to the same computer and we currently download titles from the same library.  We both use separate apple id's on our devices.

    You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
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    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
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    Also, see iTunes- Restoring iOS software.

  • I have two iphones using the same computer and I can only find a backup for my iphone and not my girlfriends.  She uses itunes a lot more often then I do but cant find it

    I have two iphones using the same computer and I can only find a backup for my iphone and not my girlfriends.  She uses itunes a lot more often then I do but cant find it.  Really need some help.  Shouldnt her apps and details be saved online in the itunes store?  Even her apps wont appear

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  • I've used iMessage for abit now and latly my step dad has got an ipad that is now joint to the same computer and on his ipad is my number and the email for imessage and i want to no how to get it of fully and not just untick it?

    I've used iMessage for abit now and latly my step dad has got an ipad that is now joint to the same computer and on his ipad is my number and the email for imessage and i want to no how to get it of fully and not just untick it?

    Hi barryfromwarrington,
    Welcome to the Support Communities!  There are two things I can think of to keep your Stepdad's information separate from yours on the computer and the iPad.   On the computer, he should have his own administrative account, and on the iPad he needs his own Apple ID for iTunes and iCloud services.  Here is some basic information to get started.  I don't know if you have a Mac or Windows computer, so I'll include info for both.)
    OS X Yosemite: Set up users on your Mac
    http://support.apple.com/kb/PH18891
    OS X Yosemite: Set up users on your Mac
    If your Mac has multiple users, you should set up an account for each person so he or she can personalize settings and options without affecting other users. 
    Add a user
    Choose Apple menu > System Preferences, then click Users & Groups.
    Click the lock icon  to unlock it, then enter an administrator name and password. 
    Click Add  below the list of users. 
    Click the New Account pop-up menu, then choose a type of user.
    administrator: An administrator can add and manage other users, install apps, and change settings. 
    Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later. 
    Enter a password for the user, then enter it again to verify. Using a password hint is recommended to help the user remember his or her password. 
    Click Create User.
    For an administrator, select “Allow user to administer this computer.”
    Last Modified: Nov 18, 2014
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    http://support.apple.com/en-us/HT203206
    Follow the steps below to create a new user account in Windows Vista or Windows 7:
    Choose Start > Control Panel.
    Open "Add or remove user accounts." (If you're using the Classic view in Windows Vista, open "User Accounts," and then open "Manage another account.")
    Select "Create a new account" and follow the instructions to set up the account.
    Once you create the new account, choose Start > Log Off.
    Log in to the new user account.
    Open iTunes and see if the issue you're experiencing persists in this new user account.
    Frequently asked questions about Apple ID - Apple Support
    http://support.apple.com/en-us/HT204161
    iCloud: Set up iCloud
    http://support.apple.com/kb/PH2609
    Cheers,
    - Judy

  • I have an iMac with OS Lion. The Smartart feature for Office for Mac will not work when I am logged on to my personal user account. It works with other user accounts on the same computer, and it works after "safe start". How can I fix the problem?

    The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?

    You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011

  • I have a Ipod Nano and want to get another one , and use both. Can I use the same computer and library for both?

    I have a Ipod Nano and want to get another one , and use both. Can I use the same computer and library for both?

    Yes

  • Can two people with their own iPhones use the same computer and iTunes?

    Can two people with their own iPhones use the same computer and iTunes?

    Yes. My wife and I each have our own Apple ID and used the same computer to sync our phones with iTunes. The best way to do this is set up separate user accounts on the computer. If you are logged in to your account on the computer and your wife wants to sync here phone, you would log out and she would log in. These keeps all your stuff separate and avoids a ton of confusion.

  • My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

    My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

    When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
    Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
    Does that make sense?
    Cheers,
    GB

  • My iPhone 5 is not restoring because it is locked with a passcode , it's the same computer and I m entering the password and it's not working the phone is not responding

    My iPhone 5 is not restoring because it is locked with a passcode , it's the same computer and I m entering the password and it's not working the phone is not responding

    http://support.apple.com/kb/HT1212

  • HT5868 I am not hooking up to a new computer - I just plugged into the same computer and it asked me this Trust My Computer question.  I hit Trust - yet it still doesn't seem to find the device on my computer.  It doesn't show up in my iTunes list of devi

    I am not hooking up to a new computer - I just plugged into the same computer and it asked me this Trust My Computer question.  I hit Trust - yet it still doesn't seem to find the device on my computer.  It doesn't show up in my iTunes list of devices.

    Hi Dalegu219,
    Thanks for visiting Apple Support Communities.
    If your iTunes library is on an external hard drive, but iTunes is not recognizing the library, first make sure the right library is selected.
    You can use these steps to make sure iTunes is opening the library on your external drive:
    If iTunes is running, quit iTunes.
    If you're using Windows, hold down the Shift key and from the Start menu, choose All Programs > iTunes > iTunes.
    If you're using a Mac, open iTunes and immediately hold down the Option key.
    You should see one of these screens:
    Pick Choose Library and locate the library on your external hard drive.
    From:
    iTunes: How to open an alternate iTunes Library file or create a new one - Apple Support
    If the right library is selected, but you do not see your songs, try re-creating the library using the instructions found here:
    iTunes: How to re-create your iTunes library and playlists - Apple Support
    Best Regards,
    Jeremy

  • I have an iPhone 4s that is my primary phone that I sync with iTunes on my computer. I would like to use my old iPhone like an iPod. Can I also sync this phone to the same computer?

    I have an iPhone 4s that is my primary phone that I sync with iTunes on my computer. I would like to use my old iPhone 3s like an iPod. Can I also sync this phone to the same computer and iTunes? My ultimate goal would be to have identical iTunes on both phones. Is this possible?

    Using an iPhone without a wireless service plan - Support - Apple

  • I rented a movie on my iPad that stopped downloading in the videos app and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

    I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

    What is your current connection via speedtest.net
    Make sure DNS is set to auto (settings - general - network)
    If on wifi try ethernet

  • How do I share itunes libraries that are on the same computer and associated with separate Apple IDs?

    My wife and I have our own Apple IDs, iphones, and separate itunes libraries. I'm trying to figure out whether we can share our libraries with each others iphones? Thanks in advance for any suggestions and insight.

    Hi there,
    First..I am new to this forum and find the information provided to be very helpful... I had followed the iTunes link above to enable sharing between users in the same computer but it appears to be working on partially. What setup am I looking for ?
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    3. The iTunes on the Adult ID has the access to purchase songs. The kids have no acccess to buy songs
    4. All songs, podcasts to be visible to all users
    What has happened ?
    1. I am able to make the base of songs visible to all users
    2. However when a song is purchased by the adult account ..it is not visible to the kids account ..:-{
    3. The same thing occurs when a song is imported from a CD
    4. When a new playlist is created by the Adult account it is not visible to the kids account ..:-(
    How can I make changes made by the Adult be made visible to the kids without having the need to constant add music files or libraries for each kid..?
    Thanks in advance..

  • How can you find out if another VI running on the same computer and how can you find out the name of that VI?

    Suppose that several VIs running simultaneously on the same computer. How can I find out the names of the running VIs, from another VI?
    If the already running VIs are clones of the same basic VI, open and run with the option "Prepare to call and forget", how can I find out the names and index of each clone? 

    I had an application where I spawned (= ran with Start Asynchronous Call) multiple (reentrant) copies of VIs, and would occasionally "lose control" of them.  I needed a way to find all VIs that were running "Top Level" and stop them (so I didn't have to log off from Windows).
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    I think you could adopt this idea to do what you need.
    BS

  • We have two iphone 4s on the same computer and after we did the ios6 upgrade the text messages are being sent to both phones. How do we stop this?

    My wife and I's iphone 4s' are both on the same computer.  When we did the new upgrade to ios6 it started sending text messages to both of us from each other.  For example I sent my wife a text "Hey" and then my phone received a message from Me "Hey."  Another example is that a friend sent my wife a text and both of us received it from that friend, but not in a group message. We both deleted our icloud account and the problem still happened.  Then we checked that we were both signed in to our own personal accounts for imessage and we were.  After turning off imessage the problem went away.  Any ideas on how to make imessage work without having it send messages to both of us?  

    I also have the same problem and changed the send & receive addresses . But it always seems to revert back to 2 addresses/numbers on the second , my wifes phone . Which isn't the best .

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