I have 2 Adobe CC subscription plan under same adobe ID, but i only can manage to used on two computers. How can I activate another the second plan.

Hi AndrewHISC
We would need to cancel one of the subscriptions and then you could sign up again using another ID.
Let me know if you wish to proceed with this.
Kind regards
Bev

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I have 2 iphones that share the same apple id but do not want them to share contacts and apps, how can I change this

I have 2 iphones that share the same apple ID I do not want them to share contacts and apps how can I change this?

You can use separate AppleIDs for iCloud, iMessage and iTunes - you just need to create unique AppleIDs for the iCloud accounts if syncing contacts that way (you will need an email address that is not already registered as an AppleID though to get another AppleID).
Apps are a different matter in that purchases are tied to the AppleID used to log in to the store to make the purchase. So you can create another AppleID for iTunes as well and use different ones on the different phones, but any apps you have already purchased with your existing AppleID are permanently tied to that AppleID.
Really, unless you are sharing apps, content and such, there is no reason to use the same AppleID on each anyway. So the simplest solution is to create new AppleID(s) for the second device. If you need an email address to do that, just get a gmail account (or hotmail, yahoo or any other free email account).

I have a disc version of microsoft office for mac but a macbook air with no disc drive... how can i get it onto my mac?

Hi I have a macbook air which obviously doesnt come with a disc drive, but have a disc for microsoft office i want to put on...is there a way of downloading it and using the same product key to validate? or can I do it via disc sharing from my old PC? thanks

Download the trial from the Microsoft site, then activate with the code that came with your box set.
And yes, you can use Remote Disc to make use of the DVD unit on your PC.

My inbox has disappeared - I still have emails in all my other folders, but emails only frm midnight last night in inbox. How can I get my emails back

Yesterday evening Norton ran a scan and found a threat, not saying it was Mozilla Thunderbird I ran it. Following that all my inbox emails had disappeared. All other emails are still there, including trash and folders.
I have recd emails in inbox from midnight this morning.
None of the previous options offered have helped.

You may be able to recover something following these instructions.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Anti-virus_Software#Recovering_a_quarantined_Inbox
Otherwise a restoring a recent profile backup is your best bet.
For the future don't let your anti-virus s/w scan your Thunderbird profile folder. It won't do you any good, as you found out the hard way.

HT1338 i have Mac OS X, I always try to update but it has no available updates..?? How can I update my software?

I want to get an earlier sofware version, but dont know how

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     Am I eligible for the free upgrade?
         See Apple - Free OS X Mountain Lion upgrade Program.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I recently updated my iphone software to 6.0.1 and my ringtones did not get added back to the phone. I have connected my phone to my pc to sync but when I click to sync, it does nothing. How can I get my ringtones back on my phone?

I recently updated my iphone software to 6.0.1 and my ringtones did not get restored. The ringtones are lised in my library but I can't get them added to my phone. When I click on the button to sync my phone, it does nothing.

Welcome to the Apple Community.
Try unchecking the tones and syncing, then re-checking them and syncing again.

Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that

Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that Brazil has no repair services for Apple, which was the basis of its price change in the exchange is not worth half the value of the product.
I wonder how I do to change this device without the expense of 50% for the same product is in warranty?
Thanks in advance.

yes agree, plus a multinational seeing a product and has no technical assistance to do the maintenance then it's no use I buy a new product if it is damaged I will always be because it has no prejudice in this maintenance.
sorry but even more products coming from China to Brazil in technical assistance.

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

Hi,
Please go to the link below to download Photoshop elements 11
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
To get your serial number from redemption code click on the link below
https://redeem.licenses.adobe.com/getserial/s/redeem
Thank you,
Mohd. Naseem

HT204053 My family owns 3 computers, how can we share, or better yet, centralize our music when we have 3 different apple ID?

My family owns 3 computers, how can we share, or better yet, centralize our music when we have 3 different Apple ID?
How can we sync all 3 computers music content on itunes Match? Even when only one purchases music?

Welcome to the Apple Community.
To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
If only one of you purchases content from iTunes (this includes Books and apps too) then I suggest you use that account for each of you for iTunes only.

I have created a spreadsheet on numbers for ipad with a list of customers as a drop down menu. How can i make their address appear underneath when i select the customer?

I have created a spreadsheet on numbers for ipad with a list of customers as a drop down menu. How can i make their address appear underneath when I select the customer?
iselect the customer?

Hi bazza,
We won't be able to put the address from a formula into the same cell that you enter the customer's name. We can put the address in the cell under the customers name.
First let's take James advice and concatenate the address in the address table.
Here is the formula in G2
=CONCATENATE(B2&"
",C2&"
",D2&"
",E2)
It shows this way because after I clicked on B2 and typed [&"] (no brackets) I typed option-return
This gives you your new line. Then I typed the closing ". I repeated this for the rest of the address.
Next we want to bring this to your order sheet. I prefer using the two formulas OFFSET and MATCH instead of VLOOKUP.
base tells OFFSETwhere to start counting from. Click A1.
row-offset is for the row. we will use MATCH() -1 to give us the row.
What MATCH does is give you the row number where something is found and you can specify an exact match. I usually construct the MATCH formula first and then cut and paste it into OFFSET. MATCH looks like this: MATCH(A2,Table 1::A,0). A2 is what we are looking for, Table 1A::A is where we are looking (the entire column A), and 0 means we want an exact match. Can you see it inside the OFFSET formula? Notice that we had to subtract 1 from its result.
column-offset tells OFFSET which column A=0 so we want 6.
we ignore "rows", "colomns" we don't need them.
If this seems like too much, just break it down into small pieces.
quinn

I have two computers, one runs Windows 8.1, the other runs Windows 7.

I have two computers, one runs Windows 8.1, the other runs Windows 7. Can I put Premier Pro, or any of the suite, on both computers at the same time?

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

My earphone sound have reduced of its own and reached to a level where now its very difficut to even hear through. how can i get it replaced.

my earphone sound have reduced of its own and reached to a level where now its very difficut to even hear through. how can i get it replaced.

verify tthe issue is with the headset by trying them out in another device which use the std. 3.5mm minijack all computer does and mp3players and you name it
if it's the headset then it's under the same warrenty rules as anything else and will be replaced in the same way you would an iphone or ipad

HT204053 Good Morning, I have 2 Apple Account, will be possible to integrate each other in one account ? And if is possible, How can I do that ? Thanks, Fabio.

Good Morning, I have 2 Apple Account, will be possible to integrate each other in one account ? And if is possible, How can I do that ? Thanks, Fabio.

You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from

A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from Itunes?

Might have luck with that here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Make sure and use the same Apple ID that was used for the original purchases.

My friend recently switched from iphone to blackberry, but my messages to her are still sent as imessage. how can i send it as a normal message? she doesn't receive any of my messages. her phone number is saved in my phone under the phone tab, not iphone.

My friend recently switched from iphone to blackberry, but my messages to her are still sent as imessage. how can i send it as a normal message? she doesn't receive any of my messages. her phone number is saved in my phone under the phone tab, not iphone.

Sounds like your friend didn't disable iMessage on his/her iphone before switching. Have your friend do the following:
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "edit products"
Click on the "x" to the right of his/her old iPhone.
Click "unregister"
This should unregister it with the iMessage server, which will allow you to send texts as normal SMS.
On your iPhone make sure you have Settings>Messages>Send As SMS set to ON.

I have 2 Adobe CC subscription plan under same adobe ID, but i only can manage to used on two computers. How can I activate another the second plan.

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