I have 34.0.5 and am still getting the black and pages don't open, in addition I am not getting an error message like I used to, HELP!

I will be watching something and get a black screen. I open a new page and I get a black screen that never opens into the page. These problems only started with my recent update. I can refresh and it doesn't seem to do anything - HELP!
The other weird thing is that I don't get the firefox popups I used to that would close it and fix the problem. Not that I liked it having to shut down, but at least it then worked.

It seems to be better with the first solution. I will come back if it doesn't work. Thanks!

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I keep seeing the same ads over and over, even on the Google home page when I open Safari. It's not an inappropriate ad, it looks like it's for website design but I keep seeing it on sites I never see ads on, such as Apple's website. Do I have malware?

I'm just wondering if I have a malware or adware problem. I've ran scans using iAntivirus and Clamxav but they both indicate there's no issues. I'm currently having to start up in safe mode so I won't see the ads. Any ideas?

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of the date it was posted, as far as I know.They won't necessarily be valid in the future. Anyone finding this comment after a few days from now should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Application Support/VSearch
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchAgents/com.vsearch.agent.plist
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Hello I was updating my phone earlier today and it had the connect to iTunes sign on it and I cant get past that sign. I put it up to iTunes and its still doing the same and on my computer it is saying it cant reset my phone. what do I do?

hello I was updating my phone earlier today and it had the connect to iTunes sign on it and I cant get past that sign. I put it up to iTunes and its still doing the same and on my computer it is saying it cant reset my phone. what do I do?

Hi sarahlovebell21,
Thanks for visiting Apple Support Communities.
If you see the "connect to iTunes" screen on your iPhone, that means its in Recovery Mode and needs to be restored.
You can find more information and steps to restore your iPhone here:
If you can't update or restore your iPhone, iPad, or iPod touch
Best Regards,
Jeremy

HT3775 For some reason my QuickTime player has stopped playing all my .avi movies, I can't seem to upgrade and it doesn't offer any solutions except that it may need additional software but not what or where to obtain it from? Help most of my movie are in

For some reason my QuickTime player has stopped playing all my .avi movies, I can't seem to upgrade and it doesn't offer any solutions except that it may need additional software but not what or where to obtain it from? Help most of my movie are in .avi!!

Google 'Perian' and 'Flip4Mac' — these are the extensions that will make QT play other file formats.
However, a simpler solution is just to abandon QT in favour of the free, open-source player VLC, which plays just about everything natively without further downloads.
Download the free VLC Player from here:
http://www.videolan.org
Plays just about everything, including avi & mpg, without add ons.

I cant get the black and white apple screen off

every time its not being used or chraged, it goes to a black and white screen with an apple on it.
its not at hold and it is responding but how do i get it off of the screen?
its not working for me at all.
oh... and when ever i try to update my ipod, it never works.
only when i have the cd in there, and i redownload it.
is there any way to skip around any of these steps?
because i really dont want to go through the complicated prosses of downloading the softwear every time the softwear refuses to work.
if you can contact me at my screen name
aim = aheaheahe X core
thanks.
-christan
nano

Welcome to Apple Discussions!
Try these...
iPod Only Shows An Apple Logo and Will Not Start Up
iPod Only Shows An Apple Logo
Or, is something else happening?
btabz

I got a divorce and my ex took the ITunes account! Ineed to open a new one but i dont want to loose all my apps! HELP

My exwife took the ITunes acount! i need to open a new one but i dont want to loose all my apps

Sorry, but the apps are tied to the former iTunes Store account, and if your ex wife was granted ownership, you no longer have a legal right to the apps and will have to purchase them again through your own new iTunes Store account.
Regards.

Firefox just won't open. I get the little timer that indicates that something is happening but nothing ever happens, no error message, firefox just doesn't open at all. Internet Explorer opens fine and firefox opened fine yesterday.

Firefox has always worked great, no problems. Today it just would not open at all. The hourglass showed up like it was going to open but nothing would happen. I then right clicked the icon and chose open and the same thing happened which was nothing. I get no error message at all.

One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]]. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
~~~~~~~~~~~
If that does not solve the problem, [http://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile|create a new profile]. Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile
Also see [[Firefox will not start]]

When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing what can i do???

Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???

This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

Hey there Luba_kalstad,
It sounds like you are unable to join your network and cannot see it in the Wi-Fi list in Settings. I would try the troubleshooting outlined in this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section down toward the bottom if needed:
Unable to locate a Wi-Fi network
Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks.Note: It may take a few seconds for the Wi-Fi network name to appear.
Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling

My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this.

My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this?

Hey Dr kris,
Thanks for the question, and welcome to Apple Support Communities.
I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
Apple - Support - iPhone - Join a network Assistant
http://www.apple.com/support/iphone/assistant/wifi/
For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks,
Matt M.

HT4972 I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrad

I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?

try rebooting your computer.

I'm trying to download a pdf form on my ipad it keeps telling me to download a newer version of Adobe reader I have done this and it still says the same thing any ideas

IIn trying to print a pdf form on my I pad but it keeps telling me to download the latest version of Adobe reader I have done and it still won't let me see it or open it in any other way any ideas

Moved to Adobe Reader for iOS.
If you are trying to open an xml based pdf file, then it is not supported on the present version of Reader for iOS.

I dont have any Applecare registration number. I bought my Mac a year before and is still under the warranty. I dnt how to find or purchase applecare registration number. Please help

I dont have any Applecare registration number. I bought my Mac a year before and is still under the warranty. I dnt how to find or purchase applecare registration number. Please help

Enter your MBP serial number here and you will then be able to determine the warranty status.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Ciao.

While playing music on my iphone 5, i am now unable to play, pause, or skip songs while my phone is locked. I can still change the volume and slide the scrub through songs. This has always worked for me until now. I have not changed any settings

While playing music on my iphone 5, i am now unable to play, pause, or skip songs while my phone is locked. I can still change the volume and scrub through songs. This has always worked for me until now. As far as i know, i have not changed any settings. This is whle my phone is locked both on the slide up toolbar/menu interface and on the normal screen before i slide to unlock.

I skimmed through this very long post but from what I read, this sounds much more like a coverage issue with your network than a device issue. I have not seen or heard of this issue before and I do not have this issue personnally and & I use the music app quite frequently while working in the yard.
The DND feature should not be a factor at all if you're sure it's turned off. I always recommend restarting your phone by holding down the home button + the lock button for 10-12 seconds until the Apple logo appears. Once the phone reboots, do a test to see if this has helped to resolve the issue.
If not, go to Settings > General > Reset > Reset Network Settings. Then, test it out again. Post back if neither of these solutions solve your issue.

I have 34.0.5 and am still getting the black and pages don't open, in addition I am not getting an error message like I used to, HELP!

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