I have 3GS, children changed passcode and now cant get into it. Any way to disable passcode without loosing info like contacts texts etc?

passcode was changed and dont know to what. How can i delete/change passcode without deleting contacts, texts,etc?

If you restore the phone using the computer it normally syncs with, the passcode will be removed. The passcode is not part of the backup. You will lose any data since the last backup. If you don't have access to that computer, you will have to put the phone in recovery mode and restore it as a new device. This will erase ALL data on the phone.

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Itunes wont load on windows 7. I keep getting an error message 0x80071a91. Previously had itunes installed but it wouldnt update, so uninstalled and now cant get it. Any ideas

Help, I previously had itunes loaded onto windows 7, but it wouldnt update, i uninstalled itunes and now when i try to reinstall i get an error message 0x80071a91. Any ideas on how to fix?

Hi Didi221,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

TS3274 How to remove an old iCloud account from my IPad. The account (email) was on my dad's name and he resently change it and now i can't reset or delete his iCloud account without his password. Please advise on the procedure. Thanks.

How to remove an old iCloud account from my IPad. The account (email) was on my dad's name and he resently change it and now i can't reset or delete his iCloud account without his password. Please advise on the procedure. Thanks.

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.

I changed a few settings and now cant get the iPad to shut off with the shut off switch and can't back to the settings icon to change it back. Any ideas?

I changed a few settings on my iPad and now cant get the iPad to shut off with the shutoff button and the button to get to all the icons won't let me get back to settings to change the settings back. Can anyone help?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

HT1338 OS X mountain Lion and ICloud, my bookmarks have automatically been changed to those of my iPad, is there any way to reverse this?

I recently updated to OS X mountain Lion and activated ICloud, my bookmarks have automatically been changed to those of my iPad, is there any way to reverse this?

First, you need to go to System Preferences -> iCloud and uncheck the Safari item to prevent syncing bookmarks (among other things) between Safari on your Mac and Safari on your iPad.
Then you need to restore your bookmarks file from a backup. To find the bookmarks file, go to your user Library folder (which is now invisible, so hold down the option key and choose Library from the Finder's Go menu), then look in the Safari folder that's in there. There should be a file called Bookmarks.plist. Replace it with an older version from a backup.

I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on?

I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on? I can't activate my device. It is essentially bricked at this point

Same issue c'mon apple.

I have seemed to have picked up a virus and now i get a prompt to buy Mac Defender to clean up my computer. does this sound legit?

i have seemed to have picked up a virus and now i get a prompt to buy Mac Defender on line. does this sound legit? i'm not even sure where the virus may have come from.

No,Tim, it's a scam Trojan.
Google Search:
http://www.google.com/search?client=safari&rls=en&q=Mac+Defender&ie=UTF-8&oe=UTF -8
Apple Search:
https://discussions.apple.com/community/mac_os/search.jspa?peopleEnabled=true&us erID=&containerType=&container=&spotlight=true&q=Mac%20Defender

HT201365 I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Help Please

I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?

If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808

I have cs4 installed on my old computer, i have since lost the disk and serial #s. Is there any way to recover this information and install the programs on my new computer?

I have cs4 installed on my old computer, i have since lost the disk and serial #s. Is there any way to recover this information and install the programs on my new computer? I used my old computer for college and haven't used it in awhile, now I have a job that can benefit from having those programs. I was wondering if ADOBE keeps records or something to where I can download the programs on my new MacBook and use my old serial #s.

Find your serial number quickly
Download CS4 products
Mylenium

HT1212 i forgot my passcode and i cant get in my ipod

i forgot my passcode and i cant get in my ipod

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1212 help. my phone wont recognize my passcode and i cannot get into my phone

my phone isn't recognizing my passcode and i cannot get into my phone

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

I'm new at this but I am hoping someone can help me.I have recently been away for 5 weeks and my Tom Tom required updating.When I clicked to update it required a pc.As I didn't have access to a pc it wouldn't work is there any way to do this without a pc?

Hi, I'm new at this but I am hoping someone can help me.I have recently been away for 5 weeks and my Tom Tom required updating.When I clicked to update it, it required a pc. As I didn't have access to a pc it wouldn't work is there any way to do this without a pc? I was without this app for 3 weeks! Thanks, Lea

The process to update your Tom Tom is a big data file, you will need to be connected to a Wi-Fi network for it to download. If will take about an hour.

I have a ipad 2 3g and i cant get the 3g to work

i have a ipad 2 3g and i cant get the 3g to work

Well .... there's zero useful information there. Absent any other information, I guess I could say go to Settings and turn Cellular ON.
Seriously, try writing things more like this:
I don't understand what you're saying. Please try the following if you'd like to save yourself and others a lot of time:
Describe what you are trying to do
Describe how you are trying to do it, in as much detail as you can.
Describe what you expect to see or have happen when you do it that way
Describe what you see or what happens instead of what you expected; include any error messages that appear.
Provide some idea of what you have already looked at or already tried doing to fix the problem, along with the results of those attempts.

I have a MacPro from 2007 and am wondering if there is any way I can upgrade to Mountain Lion.

I have a MacPro from 2007 and am wondering if there is any way I can upgrade to Mountain Lion. I get a message that it can't be upgraded even though I have downloaded it.

Check that your computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space
What gumsie posted is correct - if it is't compatible, normally it won't download.

My iphone has synced with a later date than photos taken and now cant get resent photos back?

my iphone has synced with a later date than photos taken and now cant get photos recently taken same with messages :-(

iDevices do not sync with a date... they sync with the computer.
If the user has restored the device using an older backup, simply restore it with a more current backup.

I have 3GS, children changed passcode and now cant get into it. Any way to disable passcode without loosing info like contacts texts etc?

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