I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it
I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it. What does that mean. I have upgraded to Snow Leopard and was told (by Mac Store) that after that I would be able to update to Mountain Lion.
Welcome to Apple Support Communities
You need 10.6.8 to upgrade to Mountain Lion, but it doesn't mean that your computer is compatible. Mountain Lion is compatible with Late 2008 Aluminum or Early 2009 MacBooks. If you have an older one, you can't upgrade to Mountain Lion. Read > http://www.apple.com/osx/specs
If you can't upgrade to Mountain Lion, open > About this Mac, and tell me what processor and memory you have got. If you have a Intel Core 2 Duo or newer processor, you can upgrade to Lion. Call Apple to purchase Lion > http://support.apple.com/kb/HE57 Make a backup of your files before upgrading and check that your apps are compatible > http://www.roaringapps.com
Similar Messages
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I have a Macbook with 10.6.8 (Snow Leopard) and want to upgrade to Mountain Lion. When I try to download the program I get a message that says Mountain Lion is not compatible with my computer. Please help.
ML requires one of these:
You should verify if you qualify. -
I have Lion and want to upgrade to mountain lion, but cannot find it. I do not want mavericks.
You will need to call Apple as it is no longer listed in the app store. After paying for it, they will send you a redemption code via email you can use to download it.
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I have elements 11 on my mac and want to upgrade to elements 13 but it seems that the elements 13 upgrade is only for windows. Is there a mac edition to this upgrade?
Yes, certainly, but if you're in the US I would just download the trial and use that for now, since there will be plenty of deals on the full version come the start of the holiday shopping season, especially at places like amazon and big box stores. Usually for much less than adobe's upgrade price.
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I recently did a factory restore on my imac mountain lion, but when i try to download OS x again apple is not recognizing my id and password
So, what exactly did you do for a "factory restore"? Which method did you try?
Did you go to the app store > Purchases? Is it listed there?
Or, did you try using the recovery method (Command + R keys or Command + Option + R keys while restarting)? Are you able/unable to reach Apple's servers to download the OS? -
I am presently running OS X v.10.5.8 and wish to upgrade to Mountain Lion but can't upgrade from this version.
First Check that your Mac meets the System Requirements for SL...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575 -
I have a mac book, 2gb 2009 model. I am thinking of upgrading the system to mountain lion but recently did the ame thing on my work's desktop mac and I find the system is slightly slower. Will it make my macbook slower doing this. Currently I'm on Mac OS X 10.6.8. Thanks
i've been running mountain lion on my white unibody 2gb ram macbook since launch. it is possible and it works, but i just upgraded to 4gb's yesterday and i can tell a difference in the os. its not dramitically faster like an ssd would be, but its definitely snappier and smoother.
i got my 4gb ram at owc for 32 dollars shipped and it was very easy to install. -
My new update on my ipone 4, will not download music from my Mac computer. It says I must update my itunes, when I try to up date on the Mac, it says it has already downloaded the lastest version. How do I get music on my phone
Check the required specs for the latest version of iTunes and iOS. What kind of Mac computer do you have and what OS does it have on it. Also, what kind of processor do you have, Intel?
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I Have downloaded the upgrade from Mountain Lion to Yosemite. In thee process of so doing I have lost access to iTunes.
The app on desktop no longer opens the program and having downloaded and installed as per Apple instructions, can not make a connection.Hi, drjbuchanan.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through when experiencing this issue.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/en-us/ts3430
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/en-us/ht2311
Cheers,
Jason H. -
I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported
Note that iWork for iCloud is only designed for PCs and Macs > http://support.apple.com/kb/HT5779
To access to your iWork documents on the iPhone, install Keynote, Numbers or Pages from the App Store -
I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!
Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store -
only have 5c in my US account and want to change back to Australia, but my account needs to be 0. Anyway around this? I have no US credit card.
Ah. I understand now. I suspect it is the technical problem that the money keeps the account alive.
Go to http://www.apple.com/support/itunes/contact/ - and click on Express lane followed by iTunes > iTunes store. Explain to them and see if they will help you raise a new account.
Remember, your account and means of payment must relate to the country you permanently reside in. -
I have a samsung scx 4100 series and i just updated to mountain lion and now i keep getting a "filter failed" error, anyone have any suggestions as to how to fix it.
Hi again, when you clicked on Mountain Lion and Lion in the App Store you are telling the laptop to reinstall them both.
You may have allowed simutanious downloads checked at the bottom of the window, I don't know, but I expect Mountain Lion is downloading, so Lion is waiting for it to finish, so if you have Mountain Lion installed cancel both download's.
Cancell both downloads anyway.
Go to the apple logo , top left, click on it, then click on about this mac, a window will open telling you what's installed, Mountain Lion is OX 10 version 10.8.2 click on more info, to find out more, Lion will be OX10 version 10.7.4.
Only update were it say's check for updates, not download now. -
I have a MacBook Pro and I created a movie using imovie but once I put the DVD back into my computer it said it was blank! Why?
Please HELP!!!!AFAIK, you can't author a DVD using iMovie - again, AFAIK, you need authoring software such as iDVD or Toast Titanium or something similar.
Clinton
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