I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active can a get a credit for amount i have in my account?
I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active, can a get a credit for amount i have in my account?
Why can you not login into the account ? You should be able to if you remember the account's password, if you can't then you can get it reset e.g. by answering your account's security questions : http://iforgot.apple.com
If you can't reset it via your security questions then contact Support in your country, they should be able to reset your password (and security questions) for you (after they've verified your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
You can then change the primary email address on your account e.g. by logging into it via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com
Similar Messages
-
Hi,
I had purchased full version of an application "Fairy Fiasco" on 25 March, 2014 for Rs. 350, but my account got debited for Rs. 60 too. Can you please advise of it's reason. I had only purchased this one application and the price shown there was Rs. 350, then what was this extra Rs. 60 for.
Thank you
Kamala Reddy
<Email Edited By Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
Did you add or change your credit card details on your iTunes account ? If you did then each time that you do so a small temporary store holding charge (i.e. the 60) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702 -
Apple sends me to AT&T, AT&T sends me to apple...
HHave you contacted your cell phone provider?
-
I have been using an iiMac running snow leopard for about a year on a windows based netowrk in our elementary school. About 5 days ago, after downloading the latest apple security update, I was unable to log into the network. Any ideas as to what I need to do next other than reinstalling the software?
This is very serious. Your computer got infected with ransom malware, Cryptowall.
Go here for further info.
CryptoWall 2.0 Anything Good about Buying you Keys? - General Security
CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ -
I am unable to download/update applications to me iPad
In the iCloud preference pane, sign in to the same account you use on the other devices, if you haven't already done that. Then check the box marked Contacts.
-
T61p Battery Problem - how can i get the warranty for my baterry?
- My brother bought a lenovo t61p in US and it is a my present but i live in Vietnam.
( Order date and time: 2CQTTE 04/30/08 19:15:30
Customer Number: 4290001
Order Number: 2CQTTE
Ship-To:
KIEN TRAN
321 74TH WAY N. )
- I have a problem with lenovo t61p baterry now, i just can use t61p in baterry mode < 1 hour.
( manufacture name: SONY
manufacture date: 2008-04-15
first used date: 2008-05
serial number: 4125
bar-Code number: 1ZET184F40X
fru-part number: 42T4566
cycle count: 47
- It is still under warranty. But can i get the warranty for battery in Vietnam? because Lenovo have a branch in Vietnam (http://www.lenovo.com/vn/en/) and the warranty center in Vietnam is in FPT company (big vietnamese company).
- Please show me how can i get the warranty for baterry in Vietnam?
Thanks
Message Edited by dracubi on 03-01-2009 01:18 PMWell I assume that if the laptop is under warranty you should be able to get service for it. You can check the warranty status at http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=LOOK-WARNTY#sw That should tell you what the terms of your warranty are. If it is an international warranty you can get service at your local lenovo distributor. My t61 for example has a 3 year warranty that is valid in Turkey,. But also I have 1 year international, 2 years pan-Europeand and 3 year Turkish warranty. That was one ofthe stipulations in the contract when our thinkpads were purchased....
-
What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.
If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I am not able to restore neither from iTunes nor from iCloud. The proble with iTunes is it says that the backup is corrupted or incompatible. And I am not able to connect to iCloud for restoring. I have IOS 7.0.4 when I have taken the backup.
iCloud does not connect and it says Request Timed out.
Not Sure how to restore my iPad.
Please help!!
Thanksmy problem is with I cloud not iTunes what's up with apple haven't they got the brains to sort out this prob, that they have to let the "community " know instead of helping to fix the problem without having to go through all the hassle of signing in writing a small blog & then leaving it until someone bored with time to write their blog to at some point fix the prob or not ! oh nearly forgot my prob like
HRESULT:0X80070570 no clear explanation as to what this means or why in plain English for the not techno phoebes -
i purchased i phone 3GS from San francisco thro my brother, when i brought to oman, i want to update ios 5 to ios 6 for that from itunes to start update , finally failed and i could not able to configure in oman wifi network, i dont have backup..help me..
Has your phone ever been hacked or jailbroken. This error message is what usually shows up for that. Are you using a supported carrier for the iPhone, or did someone hack the phone to unlock it to be used on another carrier. If that is the case, then there is no help you can get here as discussing hacked/jailbroken devices is not allowed.
-
I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact the iTunes Store and make your request.
Regards. -
I have iphone 4g and have updated to ios6 an updated itunes 2, but while sync itunes freezes and iphone is not sybc fully, finally i have to disconnect my iphone for itunes to shunt down. Can some one please tell why this is happening?
I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems. -
I havent received any code after paying for it! Money's been withdrawn from my bank account and all I have now is a transaction code. How can I get the code for Photoshop?
You'll need to call Adobe customer support on the telephone. There's little we fellow users can do to help you.
-Noel -
My phone was never added to my iTune devices. Now it is not starting and I am not able to back it up before resetting to the factory settings.
Then you are out of luck with wanting to create a backup for your iPhone first. This could have been done wirelessly with a free Apple iCloud account without needing to use iTunes on your computer to do so. This is similar to not creating a backup for your computer, your computer hard drive crashes and wanting to back up the hard drive before reformatting the hard drive.
-
i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have tried and failed to copy my iTunes library and playlists from my Windows 8 desktop to my Windows 7 laptop using an external hard drive. Can it be done? Help would be appreciated. I have followed instructions found online but the library of music doesn't pull in. Thanks!
NateMigrate an iTunes library from one computer to another
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entireiTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one, with ratings, play counts, playlists etc. preserved. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd normally recommend method 1 since it establishes an ongoing backup for your library and unlike copying with Windows Explorer the process can be resumed if it is interrupted and it will continue to the next item if there are any read/access errors.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See Make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2
Maybe you are looking for
-
I've seen an issue similar to this here in the forum, but this appears to be a little bit different. I'll explain: This weekend bought a new MacBook Pro. Got it home and installed all the software updates for it, including iTunes updates. Then, conne
-
Can i reinstall lightroom 3 on a new computer
can i reinstall lightroom 3 on a new computer?
-
Need your suggestions for developing a Forum Site using Adobe Flex
Hi , I want to develop a small Forum Site where people can post questions and reply to questions . I want to develop the whole thing using Adobe Flex , Is there any plugin avialable for this . Means i mean to ask , if i go for normal J2EE there is a
-
What is Jailbreak software?
Please excuse me if this is a stupid question, but what exactly is Jailbreak? It's been a hot topic on another iPhone board. There is plenty of discussion on the instalation process, but I'm not ever sure what it does. Thanks! GBA
-
Trouble converting word doc to pdf
When converting my word document to PDF the format changes, I tried to convert to Buzzword first and that makes the pics I have put in the document blurry. The time I put into making this document the way I wanted it to look is wasted now that I hav