I have a 1st gen iPod Touch and have purchased the ios 3.1, but cannot get it to download from the store to the iPod? On iTunes, it says that I have the current version of 2.1  Help!

I have purchased the ios 3.1 update for my 1st generation iPod Touch, but cannot get it to download.  When I check the summary on iTunes, it says that I have the most up-to-date version of 2.1.  I really need to update to 3.1 to download some games for my son.  I have an iPad and do not want to purchase a new iPod if I  can get some games on the current one.
Thanks in advance!

So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us

Similar Messages

  • HT4623 i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7.  But when i am trying to upgrade to ios5 it shows  the message "my iphone software is 4.2.1 and is the current version".  can anyone helpe me.

    i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7.  But when i am trying to upgrade to ios5 it shows  the message "my iphone software is 4.2.1 and is the current version".  can anyone helpe me. And when tried to download any apps from app store it get message that u need ios 4.3 to download.  So please help...Thanks in advance..

    But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939.  Then how its become 3G.

  • MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

    MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

    Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • I had a trial version and my purchased the full version but it is still showing trial version

    I had a trial version and my purchased the full version but it is still showing trial version

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    or
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

  • Have tried to purchase an album today but cannot get it to download. what am I doing wrong

    Have tried to purchase an Ed Sheeran Cd today and thought My payment had gone through but cannot download the album to my Desktop.  What am I doing wrong (in simple terms)
    Lorraine

    Does it show on your account's purchase history : See your purchase history in the iTunes Store ? If not then you are sure that the purchase went through, it's not just a temporary store holding charge on your credit card : iTunes Store & Mac App Store: About payment card authorization holds.
    If it does show then try the Store > Check For Available Downloads menu option on your computer's iTunes and see if that downloads it, or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage  and see if it shows there for downloading.

  • I just got a new iPod touch and I need the latest version of iTunes

    to sync and manage it, so I used the updater and it gets all the way to the end of the installation process then comes up with an error- "your windows installer package encountered an error" and then it rerolls the process and closes. I uninstalled the version I had (version 10 of iTunes) and tried to install it after I downloaded from apple's website. but I'm still getting the same error. I'm running Windows 7 for 64 bit and everything is up to date with my system.

    Repair your Apple Software Update
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you can find ASU in All Programs, go to Control Panel/Programs n Features/highlight ASU, click REPAIR

  • HT1414 I cannot activate my new IPad. I continually get the "Unable to continue with your activation at this time. I am hardwire connected to myPC and and am using the current version of ITunes. I upgraded the apps on my IPhone so the connection works

    I am tryhing to activate my new Ipad and am haveing no luck. I am hardwried tomy computer, have insured that I have the latest version of ITunes but when I turn the unit on, I can get through the language and the country selection, select "connect to ITunes" , after a minute or two, get an error message "Unable tocontunue with your activation at this time"  I have been screwing around with this for several hours now and am beginning to think I have a $650 piece of junk

    Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
    Two things come into my mind:
    1) Your iTunes can't access the internet.
    2) Apples activation servers are down.
    That's just my cents, maybe anyone else has an idea.

  • I recently upgraded to Lion and am using the current version.  I cannot remove the guest account from the startup screen.  I disabled it in the system pref but it still appears.

    I downloaded and installed the most recent verison of Lion for my iMac.  After doing so I noticed that my start up screen now has a "guest" account.  I went into settings and disabled the "guest" account.  Still, the startup sceen displays a "guest" account and allows one to start the computer in a "safari" only mode.
    How do I removed the "guest" account from the start up screen and disable access via the "guest" account?

    Have a read here OS X 10.7.2 with iCloud showing Guest user account at log-in
    To get rid of it, uncheck "Find my Mac" in System Peferences -> iCloud
    Stefan

  • I have a pc and am using the trial version for now.  I have readabout and seen  on other computers, but no matter where i look or follow the dirrections i can not find the mini bridge what am i doing wrong.  thank yo

    i have a pc and am using the trial version for now.  I have readabout and seen  on other computers, but no matter where i look or follow the dirrections i can not find the mini bridge what am i doing wrong.  thank you

    CC and CC2014 are the current versions of Photoshop.  CC stands for Creative Cloud.
    That being cleared up, a respectful request:
    Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
    That field is not for attempting to fit your entire question in there.
    Please keep this in mind next time you post.  Thank you.

  • I am trying to update my iphoto 8.1.2 to the current version

    I am trying to update my iphoto from 8.1.2 to the current version. The iphoto was installed on my computer when I purchased it so I am unable to upgrade from the app store.  I have tried installing some upgrades but it tells me that I need Version 9.0.1 which I can not find the update for that version. I have just installed maverick and everything is working great.  My Mac is OSx version 10.9.3
    Thanks for your help.
    K

    I am trying to update my iphoto from 8.1.2 to the current version.
    The only way to do that is to purchase the current version at the Mac App Store.

  • I cannoy download the latest version of Itunes it will not upgrade from the current version

    I cannot upgrade my current version of Itunes to the current version Is there any help available?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The error hints at a similar pattern to those discussed in the first and third boxes of the user tip, suggesting that you've got an outdated .dll file that needs replacing. You should find CoreMedia.dll in the one of the following folders:
         C:\Program Files\Common Files\Apple\Mobile Device Support
         C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    Delete it and then repair Apple Mobile Device Support from the Programs and Features control panel. If that doesn't work go for the full tear down and rebuild.
    tt2

  • How can I switch on my Apple TV speakers when it asks "multiple speakers" I cannot switch off my computer speakers and switch on my Apple TV speakers so cannot get airplay to work?

    How can I get my Apple TV airplay to work from my PC.  On the airplay symbol it says Multiple Peakers please choose but I cannot switch off my computer speakers and switch on my Apple TV speakers so cannot get airplay to work from my PC.  Everything is OK when using my Ipod touch.

    Don't use Multiple Speakers option and just choose the AppleTV
    What are you trying to Airplay? If it's iTunes content it's simpler to 'pull' the stream from the Computers icson on AppleTV by selecting the libarry and media.
    If you are attempting to Airplay the desktop you can't.

  • Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    bradenfromwaikerie wrote:
    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
    because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

  • HT4972 I have an iPod touch 3rd generation with IOS 4.2.1 and the newest version of iTunes.  However, when I press "check for updates" it says that IOS 4.2.1 is the current version.  How do I update?

    I have an iPod touch 3rd generation with IOS 4.2.1 and the newest version of iTunes.  However, when I press "check for updates" it says that IOS 4.2.1 is the current version.  How do I update?

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • Cannot upgrade my iPod Touch 3rd gen from 4.2.1 to 4.3.2. I click the button "check for updates" on iTunes and it says "This version of the iPod software (4.2.1) is the current version."

    Cannot upgrade my iPod Touch 3rd gen from 4.2.1 to 4.3.2. I click the button "check for updates" on iTunes and it says "This version of the iPod software (4.2.1) is the current version."

    1.Go to http://www.felixbruns.de/iPod/firmware/
    2.Download the iPod Touch 3G 4.3.2 Firmware to your desktop.
    3.Go to your iPod summary, then hold shift.
    4.Keep holding shift and click Restore.
    5.Go to desktop on the window that comes up and click the software.

Maybe you are looking for

  • Problems with distribution and images

    (I have posted this thread on the new to java forum as well). the problem is that when i try to distribute my application on other peoples computers i cannot get the images to show up. i use netbeans and you use a browser to select the image file fro

  • New AirPort Extreme w/ Time Machine disk crashes every few days

    I bought an AirPort Extreme base station about a month ago. It's currently in bridge mode, connected to my U-Verse residential gateway, and has a 1 TB hard drive attached to it that I use for Time Machine backups. The drive is formatted HFS+ and both

  • Need help setting up LDAP server for Address Book

    I've set up Panther servers before for AFP which is pretty simple but now the office I work at wants me to setup an LDAP server so they can share the same contact information, probably about 2,000+ entries. I'm guessing that this will have to be ente

  • Changes in STP not taking affect in FCP

    Hi guys... Thanks for the help in advance. Im trying to change the pitch of my voice over in STP but the changes doesnt apply in FCP not even if i save in to hard drive. Doesnt mater what format i save it to. or what ever changes i do to the audio cl

  • Iphone 3GS error when trying to restore and update

    I took my old Iphone 3GS and tried to run an update on a new Itunes acct so I could use like a ipod since my other acct is tied to my current phone. Itunes did a restore and then errored when it tried to update with the latest software. Now it is onl