I have a 2011 mini that won't power up. The apple on screen comes onn then turns into a circle with a line in it. Any way to fix it?

I have a 2011 mini that won't power up. The apple on screen comes onn then turns into a circle with a line in it. Any way to fix it? It is running Mavericks on a 1T drive.

First thing, see if it will boot into the Recovery Partition: Hold down Command R at restart.
If it boots up there, then it's likely that the hard drive has failed, or simply doesn't have a working system.
If it doesn't boot up there, then it's likely to be some other part of the hardware.
If it is the hard drive, then this can be replaced. You can find videos showing you how to do this on sites like ifixit.com.
Then you can just restore all your data from your backup. You do have a backup, right?

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I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

HT1947 my remote application works fine however I dont have a menus section that allows me to control the apple tv screen functions

I have a first generation apple tv and an Iphone 4. I installed remot on my phone, all features work fine except I can't control the apple tv functions such as search movies, internet and other features. I had an earlier version on my 3 Iphone and it worked fine. I have tried everything from reloading the application and nothing seems to add this feature

OK, Problem solved. Software on Apple TV was VERY outdated. It had been sitting in the box for over a year and needed an update. Problem solved!

Ibook that will not boot (apple turns into a circle with....

my ibook was clicking the other night. it has already been through the logic board recall. this appears to be the hard drive. after tech tool pro, the disk utilities, etc., and all of the alternate startup sequences, i now have an apple that turned into a circle with a slash through it (a do not allow type of symbol). i bought a new drive today and after reading many forums today, i am wondering if there is a recall, warranty or if i should send it in the my local store to get fixed or just do it myself tonight. any advice anyone?

Well, since I don't know your level of expertise, it's hard to advise you. Take a look at the online instructions:
http://www.pbfixit.com/Guide/50.12.0.html
http://www.powerbooktech.com/knowledge,name-Hard-Drive,type-6.htm
and see if you think you are up to the task.

I have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

i have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

See: http://support.apple.com/kb/TS3694#USB
However, the most likely reason is your self-repair of a device that is only factory repairable broke something. Note that Apple does not sell replacement parts, so whatever parts you used were not made by Apple's supplier and are of questionable quality.

Mac Mini won't get past the apple startup screen

Hi,
Just returned from the long weekend and tried to boot up my mac mini. It seems it doesn't want to get past the apple startup screen and the icon on the bottom just keeps spinning.
Any ideas?
Thanks

can you boot into _*safe mode*_ ?
( *click on image to enlarge* )
JGG

HT201412 I have an iPad mini that won't even go into Recovery Mode

iPad mini won't power on. (It belongs to a young lady in my Bible study group so I don't know what OS it has installed.) I've tried all of the advised restore & recovery tips. It will not boot into Recovery Mode at all. I've held down the Sleep/Wake button - nothing happens. I've held down simultaneously the Sleep/Wake button & the Home button - nothing happens. I've held down the Home button while plugging it into the computer to force it into Recovery Mode - nothing happens. I have attempted to charge with 3 different cables (all of which work on other devices), 3 different computers (Vista, Win 7 & MacBook - again all of which work with my iPad 4) several times. It does not register with iTunes when you plug it in, of course. (Again - My iPad 4 does on all computers and works just fine.) I've attempted all of the above with the Hold toggle in both positions just to make sure I was getting it right. The red slider never appears. The Apple logo never appears. A battery indicating a charge is needed never appears. I'm at a loss. And frustrated. Please advise.

Assuming that you followed all of the steps in the support article correctly as you claim that you have, and if that didn' tdo any good, it's time for the child's mother to gather up the device and head off to an Apple Store and get their help. If the child received the iPad for Christmas, it's still under warranty. There is only so much that you can do in the way of troubleshooting and once all of that has been exhausted, it's time to get the Apple Experts involved.

I have an iPad mini that somehow got locked. The wrong passcode was entered several times and it became disabled. No one has helped so far hoping for someone to see this and help

Seems simple right? Hook up to a computer and restore and bypass disable screen? NOPE. Everytime I tried to connect it to iTunes it gives me a lovely message that says something to the effect of " cannot sync to itunes because passcode needs to be entered on iPad" but the iPad mini says it is disabled so I am getting the total run around from this devil spawned tech.
I tried to also restore it in recovery mode like someone suggested but it still said the same thing. The person said if I followed instructions it would not do that. Well, it did. Here is exactly what I did:
Itunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes". and the iPad mini has the itunes logo with the USB cord and an arrow on it on the screen. I clciked ok on the computer to shut that message off.
On iTunes it says "Ipad recovery mode. Your software is up to date. Click check for updatr to see if new software is available." The check fo update button is grayed out and the Restore iPad button is available to click. I click on "restore iPad" and a pop up says "Are you sure you want to restore the ipad to its factory settings? All of your media and other data will be erased, and the newest version of the ipad software installed. Itunes will verify the restore with Apple. After this prcess is complete, you will have the option to restore your contact, calendars, text messages, and other settings."
I clicked on "restore and update" and it shows a box with software update 7.0.4 and I click on next. I accept the user agreement and it starts to download the ipad software update.
I wait for the update to install and as I am waiting a box pops up that says "itunes could not connect to the ipad because it is locked with a passcde. You must enter your passcode on the ipad before it can be used with itunes" and it gives me the option to click more information, try again, and cancel.
So what do I do now?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
            iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
If you cannot manage any of the above then:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

MacBook won't boot past the apple logo screen!

So my MacBook started freezing up and I went to restart it and it wouldn't boot past the grey logo screen with the spinning gear. Its pretty old and therefor still has the Leopard operating system. I've been trying to run Disk Repair using a Snow Leopard install disc but it just gets about 30% done and then doesn't go any further. Eventually I stopped the disk repair and just tried installing OSX but when it asks me what drive I want to install on there are no options available to click. I've got alot of unsaved work on this old thing and would love to get it running soon! Any help would be extremely appreciated! Thanks

I've been trying to run Disk Repair using a Snow Leopard install disc
Install discs are "machine specific" .. you can only use the install disc that came with the Mac for repairing the hard disk.
You may not have enough free space on the startup disk.
Follow the directions for starting up in Safe Mode
A Safe Mode boot can take a little longer then a normal boot so be patient.
When you see the Desktop, right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
If there isn't enough free space, help here > Freeing space on your Mac OS X startup disk
You can use Disk Utility to verify the startup disk from Safe Mode but you can't repair the disk. You will need the install disc that came with your MacBook for that. While you have Disk Utillity open check S.M.A.R.T. status at the bottom of the window. Make sure it says: Verified
When you are finished, click the Apple menu icon top left in the screen. From the drop down menu click Restart.
If you don't have the original install discs you may be able to request a replacement. You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

I have a iphone 4 plan and when i got the phone i asked telstra to disable 3g so i couldnt use it. Is there any way of getting it back.

i have a iphone 4 plan and when i got the phone i asked Telstra to disable 3g so i couldn't use it. Is there any way of getting it back.

You need to arrange that with the carrier since they are the ones that disabled it.

HT6114 i have a mac mini that wont boot up and the screen says unable to find driver for this platform: \ powermac10.2 it also says mac os version not yeet set...how can i fix it

the mac mini wont boot up it says you need to restart yuor computer and that its unable to find river for platform can i download software free from the internet to fix this

What OS were you using on the mini before this problem started? If 10.7.8.9, boot to the Recovery Volume (command - R on a restart or hold down the option key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions. Then reinstall the OS.
OS X Recovery
OS X Recovery (2)

How do I restore my Ipod Nano 6th gen, apple logo won't show up on Ipod when I do a hard reset just a circle with a line through it.

When it shows up in Itunes it said I need to do a restore. When I do that an error 1439 comes up. it is stuck in recovery mode.

Are you using the latest version of iTunes and have all the latest Windows updates and patches installed? It might not hurt to try plugging the iPod into a different USB port, preferably a high powered 2.0 one on the back of your PC.
See here for more troubleshooting.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
B-rock

Help me! I have a new iPad mini that won't turn on. It was working fine this morning then i turn it off and it never turns back on. it doesnt register with iTunes and resetting isnt working either.

Help me! I have a new iPad mini that won't turn on. It was working fine this morning then i turn it off and it never turns back on. it doesnt register with iTunes and resetting isnt working either. All I did is download instagram and snapchat and poof doesnt work. I have had these apps before!

Make sure it's plugged into the charger.
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I recently upgraded to Lion and i find that my computer is running slow and applications are crashing. For example I have Word 2011 for Mac and it crashes all the time I end up losing my work. It often happens when I'm in notebook trying to record.

i recently upgraded to Lion and i find that my computer is running slow and applications are crashing. For example I have Word 2011 for Mac and it crashes all the time I end up losing my work. It often happens when I'm in class using notebook and when I press record my computer starts thinking and it freezes.
Also, I feel that it overheats often and my battery runs out pretty quickly. I had the macbook (black) and this never happened before. I'm not sure if I'm doing something wrong or if there is something with my computer.I bought my computer summer 2010, I don't think this should be happening. Please Help......

This is exactly what keeps happening to mine too. I was at a conference taking notes, and I was
using the Notebook template, and doing some audio recording simultaneously. About 3 hours into the conference (not consistently recording, but on and off with the sessions) my file wouldn't save anymore, saying something like "File cannot be modified while in use with another program" and "Invalid file name" when I would go back into my folder to look for it). I tried installing some updates from Microsoft, and when I restarted, I was at least able to open my old notes again, and so far it looks like the audio was working. However, today at the conference, the same thing happened again, but I wasn't actively recording any audio (though after I had copy and pasted my second file of notes into the original, I went back to using it after re-naming it).
Does the crash happen to you under similar cirucumstances? The update might help a little, but it is definitely not the solution. Does anyone have any solutions? Lion shouldn't be this buggy... I moved to Mac to get away from the garbage of bugs and compatibility issues...

I want to downgrade my 2011 mac mini server to mac os x, i want to downgrade my 2011 mac mini server to mac os x i have the disks but the mini willl not reboot the apple changing to a circle with a line please help-

i want to downgrade my 2011 mac mini server to mac os x i have the disks but the mini willl not reboot the apple changing to a circle with a line please help-

bpruse, I may be completely off-track for your issue, but I had a similar situation where I wanted to downgrade a Mac Pro from Server to plain OS X and it would not boot from the OS X install disk.
I was attempting to use a full-install OS X.6.x disc with an earlier SL version than that which originally came installed on the Mac Pro. After two or three hours of fiddling, I figured it out and used the discs that came with the system.
However, I don't know how that would work in your case if this is the mini server-version. I'm sure the disks would only have Server on them. Worse-case scenario, find out which X.6.x the OEM disc is installing and get an OS X disc with a new installer.
HTH.
lnail

I have a 2011 mini that won't power up. The apple on screen comes onn then turns into a circle with a line in it. Any way to fix it?

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