I have a 5th generation IPod touch, and today when i turned it on everything was fine. Then suddenly the screen froze and changed colors and lines started coming from the sides of the Ipod until the reached the middle. Now it won't turn back on.

I tried restarting it by using just the power on button at first. Once that failed I held the power and home buttom for ten sconds and that didn't work. I then plugged in the ipod to see if it needed charged, and repeated the same two steps at before but to no avail. Finally, I opened up itunes and plugged my ipod in, but nothing came up. I then tried to turn it on for a third time, but nothing happened. I just confused on what happened. Could it be a bad display, or did the whole thing just die on me? Help please.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

My ipod 5th generation has lines on the screen that will change color and the ipod sometimes wont respond when i touch it

My ipod has lines on the screen and will change color. It also is not responding to my touch. What can i do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens. Please can you advise?

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens when I click it. Thanks for any advice.

Hi Larry,
When I open the Bonusprint software there is a window on the side with 'LIBRARIES' at the top and I can access my photos and albums from here. I can still see all my photos in the various albums etc., underneath and when I click on them they open as thumbnails underneath but iPhoto itself is still paralysed even after I quit the Bonusprint software.

I ordered my iphone 6 plus space gray 128g on 10/20/2014. i was then given a 11/7 ship date. called on 11/6 to confirm as i received no update emails. verizon said everything was fine then got an email a few hours later saying they were out of supply and

i ordered my iphone 6 plus space gray 128g on 10/20/2014. i was then given a 11/7 ship date. called on 11/6 to confirm as i received no update emails. verizon said everything was fine then got an email a few hours later saying they were out of supply and gave me a 11/21 ship date. guess what, i called again on the 19th and 20th to confirm and verizon said i was all set. oh yea got another email later saying 12/12 ship date!!! Is anyone accountable at verizon? will i ever really get my phone? i've seen people on this forum order later than me and get their phone quicker

I looked in the My Orders section of my Verizon account this morning (12/22), My SG iPhone 6+ 1228GB is now listed under my Recent Orders and my card was charged yesterday, So I am thinking it will ship Monday morning. This is how the process went for my wife's S 64GB 6+ two weeks ago. This is an interesting turn of events since I was also one to receive the email on Thursday about it being pushed back to 12/12 I'll keep you all posted.
Also I ordered 10/13.

I have an iphone4S when i first got it everything was fine, my husband accidentally erased my mail and contacts from apple account and now ive lost 500 or so contacts how do i retrieve my contacts step by step please.

Hi guys,
I bought a Ipad, Iphone and an Imac all at once, learning it is a bit overwhelming. so in practicing my husband removed what he thought were defunct accounts that apple had automatically on the phone. When he did so all the contacts from my iphone disappeared. I do not know how to retrieve my accounts, nor to be able to restore my lost contacts, over 500.
If you guys can help with restoring the lost accounts, that be great, and also step by step restore my contacts to my iphone.

thank you guys i have worked out this little number. becausse i didnt want to lose any old data, i didnt ohoose to go through the steps to wipe Icloud. I prayed the old data was still there and backed up my data from icloud.
In 30 mins or so, checked it and it was all there!
Many thanks for answering my queries. you rock!

Static n TV, and worse when I use my wifi. Was fine yesterday.

Static on bedroom TV and worse when I use wifi. Was fine yesterday and living room TV is not affected.

pate827 wrote:
Static on bedroom TV and worse when I usewifi. Was fine yesterday and living room TV is not affected.
Apologies for the issue and the experience that you described above. In reviewing your account I do see a technician visit currently scheduled for Wednesday so that we can get this issue identified and resolved. Thanks for your patience.

My ipod 5th gen has been acting up. Its been shutting off at random times and appears to be glitching out. The screen would go different colors and when it would turn back on my recent texts and stuff would be deleted.

My iPod 5th gen has been doing this for awhile, though it progressively got better over time, it still happens occasionally like when I'm out running. My iPod is never able to connect strongly to any WiFi network. All the WiFi networks keep disappearing and then coming back, and this is infuriating because it wont let me sign in to iTunes or IMessage at all or update my iPod easily. My date and time keeps getting off track and every time i set it back to normal it just gets messed up again. Now it wont let me connect to iTunes and receive push notifications. I tried logging out o my Apple ID on my phone but now it wont let me sign back in. WHAT IS GOING ON HELP PLEASE!?!?!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod Touch 4G just shut off one day while i was using tap to post. tried everything and nothing is working not even iTunes! Is there any hope for me? my iPod is my LIFE!!!!!!!!!!!!!!!! oh by the way none of this happened until i updated to iOS 6.

My iPod Touch 4G just shut off one day while i was using tap to post. tried everything and nothing is working not even iTunes! Is there any hope for me? my iPod is my LIFE!!!!!!!!!!!!!!!! oh by the way none of this happened until i updated to iOS 6.

I have not had any experience in getting any devices repaired so I'm not sure which store to resort to. An official Apple store should more than likely get you what you need, but I'm guessing it's probably more expensive. (if any cost for your situation)
I hope you get your problem resolved.
~Lt. Leviathan

My Ipod touch recently fell into water, but once dried, it worked with seemingly little to no problems. Today, after working for at least an hour, the screen froze and is now not working, but the sounds are still functioning.

I accidentally dropped my Ipod into the lake, at the beach yesterday, but i caught it early and it wasn't too soaked... i wiped it off for the most part, and most of the buttons and the screen worked fine! i was shocked, and there were a few glitches with the camera and the slide button on the lock screen, but otherwise it was greatly intact! so i gave it a rest, put it in my purse, and picked it up fifteen minutes later, and it was working 100% normally again! when i got home a few hours later, i put it in rice for a few hours, taking it out every once and a while to check my notifications... it still seemed to be working perfectly, so i just set it down out of the rice, assuming the moisture was gone. this morning, again, everything was working normally, no glitches, UNTIL, i opened my instagram app, and the screen froze, and it seemed like it had two separate screens, and i held the Sleep button down until the screen went black... then i tried turning it back on, etc. and it still didn't work, and so i plugged it into the computer, holding down the sleep and home buttons, and itunes identified it as in recovery mode, and started updating. i tried again to press the sleep and home butttons, maybe pressing only the home button, because I heard the Siri noise, as well as the charging sound, but the screen was still black.... i checked my iTunes, and lo and behold, it had identified my iPod, and synced it to the computer, as if it were normally functioning. However, the screen is still not working, and Siri is not working either. The sounds may be the only thing that's functioning. Should i send it in?

- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G, $99 for the other 4Gs, $99 for the 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
Sometime it takes a little while for the water to damage the iPod.

I have an ipod touch 32gb. Model: MC008BT Version: 5.1.1. 3rd ed.   Recently when clicking play on any song the ipod will shuffle through as many songs as there are in the album or playlist until it reaches the end without playing any songs. It also does

I have an ipod touch 32gb. Model: MC008BT Version: 5.1.1. 3rd ed.
Recently when clicking play on any song the ipod will shuffle through as many songs as there are in the album or playlist until it reaches the end without playing any songs. It also does not go through each song. For example:
a 62 song playlist. I start on song 16. Immediatly the song will shuffle: 16-26-54-62 and then back to the main screen. Also when the songs are shuffling the play button in the top right corner is on.
Music will play if i start from track one with shuffle turned off and repeat turned on. But then i am limited each time to 1-5 songs.
Ipod has been in excellent working order since this has happened.
any suggestions on how to fix?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I have a 5th generation IPod (Nano?) that I have registered to my ITunes Account. Recently bought my daughter a 7th generation IPod Nano for her B-Day and Am trying to sync it to my ITunes acct. Message appears that says it does not recognize new Ipod.

I have a 5th generation IPod Nano that I have registered to my ITunes account. I recently bought my daughter a 7th generation IPod Nano and have attempted to sync this new IPod to my ITunes account. A message continues to appear saying that it does not recognize the (new) device... Any suggestions ??

How to use your iPod to move your music to a new computer

I want to give my old iPhone 4 to my grandson to use like an iPod Touch. Wifi only. How do I deactivate my info..so he can buy his own apps. and not have the cloud pushing all of my data to the old phone?

I want to give my old iPhone 4 to my grandson to use like an iPod Touch. Wifi only. How do I deactivate my info..so he can buy his own apps. and not have the cloud pushing all of my data to my old phone?
Just turning off Cloud will not prevent him from turning it back on.
Rignt now, if he uses the App store, iTunes thinks it's talking to me.

First, turn off iMessage, FaceTime & delete the iCloud account, while your sim is still in the phone. Then: Settings>General>Reset>Erase All Content & Settings. Give it to your grandson & he gat then set it up as he wants.
Important your turn iMessage & FaceTime off to disassociate the phone from your Apple ID. Apple "claims" to have fixed this with iOS 6.0, but until I can absolutely confirm such, I still recommend you turn all of that stuff off first.

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account?

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

I have a 5th generation IPod touch, and today when i turned it on everything was fine. Then suddenly the screen froze and changed colors and lines started coming from the sides of the Ipod until the reached the middle. Now it won't turn back on.

Similar Messages

Maybe you are looking for