I have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this, i have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this

I have a 7th generation ipod nano that is not showing in the itunes window? how do i change that?

Thank you Bilbo! I was trying to find the instructions on how to do this, but was unable to locate them until you pointed me to it!
After running the diag, it shows me error...
[Device Opened]
Error
Menu to continue
From the information Ive read on this occurance, my HD is shot? Is this true or likely? What would be recommended as the next step?

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