I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

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Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have $15.11 in my itunes account but when i try to buy songs it won't let me. Can anyone help me?

I have $15.11 in my itunes account, but when i try to purchase songs it asks me if I want to buy it and i say yes then it sends me to a credit card form. How can i fix it so that i could buy it with the $15 that i already have?

Sales taxes are based on your location as purchaser. I'm sure you can find the sales tax rate in your area.
Regards.

HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information.

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!

Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.

HT3702 I have put 25 pound on my iTunes account but when I try to buy something it says billing error and goes to my visa card account and says payment declined but I have 25 pound in my iTunes account can someone help?

I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT2736 I have an account balance in my ITunes Account, but whenever I try to purchase something it asks for a Credit Card or Billing info instead of deducting it from my account?

How do I set up the Itunes store so it automatically deducts from my account and doesn't go to Billing Info or if I need to go to Billing Info how do indicate to use existing account balance?

https://discussions.apple.com/message18056833 - Once a gift card is entered it will be charged for any purchases you make until it is used up. Certain things such as gift cards can not be purchased with gift cards and will get charged to the credit card.
Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166

HT203433 I have the funds in my itunes accout but when I try to purchase a book, it tells me I don't. Help!

I am trying to buy a book and itunes message is I dont have the funds. But I do, added enought money 30 mins ago. Never had this kind of delay, and to look at the balance on line it shows enought to purchase . Please help

Do you have enough to cover the taxes?

I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899)

I have a credit card on my itunes account but when i try to remove it it wont work

I have a credit card on my itunes account but when i try to remove it it wont work

You can only remove a credit card if you are on the computer. If you are trying to remove it via a device like a iPod you will not be able to do it. However if you are on the computer you click on sign in in the upper right hand corner of iTunes, then view account then edit payment information. Once you get there click none.

I have downloaded two movies to my iTunes account but when I go to watch them it says that I'm not authorized

I Have downloaded 2 movies to my iPad on an iTunes account but when I go to watch it, it says I'm not authorized.

I have read about some cases where movies rented or purchased on one device will not play on another device. Seems to happen mostly with Apple TV and iPads. One way some have worked around it is to cable from the downloaded device to a TV or Apple TV.
Were these movies purchased or rented from iTunes? Not sure, but that almost sounds like a iTunes Password problem. Maybe try checking that you're signed in as the same account that purchased the movies.

I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

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