I have a big problem . i forget my resure email address . also forget Sequrity Questions . now i can't buy application with money . just can use free application . Please help me how to fix my problem . Thanks you so much if someone can help my problem .

i want to buy application . but i can't it because of i forget sequrity question and resure email address .
i don't know how to continue . i still want to use my current account .
now my giftcard is waste . i search a lot solution on Apple Support Communities . but still don't know how to continue .
please help me if someone know . thanks you a big .

Alternatives for Help Resetting Security Questions and Rescue Mail
Due to recent changes in how Apple handles this issue, the most successful
option is #5, below.
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5.  Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

  • Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...

    Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...
    N.B. iTunes version is the last one available from https://apple.com/it

    Hey sweetcake74,
    Thanks for the question. I understand you are experiencing performance issues with iTunes for Windows. The following articles may help to resolve your issue:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • After the new update of the latest iOS, I noticed a yellowish color on the sides of my iPhone 5 screen (Top,Down,Left,Right). Does anyone know how to fix this? Thank You.

    After the new update of the latest iOS, I noticed a yellowish color on the sides of my iPhone 5 screen (Top,Down,Left,Right). Does anyone know how to fix this? Thank You.

    It is highly unlikely that any iOS update could cause this.
    Try a restore as new, if the problem persists, take the device to Apple for evaluation.

  • Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable. Please try again later. Can you please tell me how to fix this? Thanks in advance

    Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable.
    Please try again later.
    Can you please tell me how to fix this? Thanks in advance.

    We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
    So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
    Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation.

  • Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

    Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Whenever I try to use my macbook, it will work for about 10 min. then the screen will go black, the computer will not respond to my commands, and I have to restart it. Can anyone tell me what's going on, and how to fix it? Thank you!!!

    Hello everyone, like most people on this site, I am having difficulties understanding and fixing my Macbook Pro. About a month ago my computer screen went black, the computer was unresponsive, and it started making a beeping noise. I restarted the computer, and it seemed to have fixed itself. 6 days ago, I put my laptop into it's case with some papers, went home (about 30 min. after putting laptop into case), and opened my bag. My computer's fans were on, the computer was really hot, and when I opened the computer, the screen was black and unresponsive. I turned it off, let it cool down, turned it back on, started to stream a video on Hulu, and about ten minutes after, the screen went black again and the computer was unresponsive. Now everytime I turn it on after about ten to fifteen minutes the screen will go black, the computer will become unresponsive, and I have to shut it off. The weird thing though is that everytime I restart my computer, when I reopen my account, my computer acts as if nothing has happened, and everything I had opened or unsaved is still there without autosave saving the documents.The screen also goes black and the computer becomes unresposive when I move the computer around. I get a lot of pop-up ads and other crap on my computer when I am on the internet. I don't know if one of those pop-up websites might have given me a virus or may be the cause of this problem. I don't now what is wrong with my computer or how to fix it, but if anyone has any advice, I WOULD GREATLY APPRECIATE IT!!!!!!! Thank you very much!!!
    -- Sincerely, A very confused, scared, and hopless Macbok Owner

    To get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
    The first step in addressing the black screen is an SMC reset.
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    Excerpt from
    http://support.apple.com/kb/ht39

  • Bought a new HD for my Mac mini, and now i can not do anything, i press com r and nothing appears, only gray screen and then appears a folder with a ? in it, can anyone help me how to solve this. Thank you

    ought a new HD for my Mac mini, and now i can not do anything, i press com r and nothing appears, only gray screen and then appears a folder with a ? in it, can anyone help me how to solve this. Thank you

    Thank you so much for your attention, it is allready working well.

  • HT3964 My MacBook is not responding when I press the power button, does anyone know how to fix this? Thank you :)

    Hi, when I press the power button on my MacBook nothing happens and it is driving me crazy If anyone knows how I can fix this problem, I will appretiate it very much
    Thank you

    Try an SMC reset, which can often fix that:  http://support.apple.com/kb/HT3964 . Note as you scroll down, there are two sets of directions for MacBooks, depending on whether you can remove the battery or not.

  • My Ipod is stuck on a white screen with the wrong time and a lock. computer doesn't recognized my Ipod..also gets hot when connected to charge..any ideas on how to fix this? Thank You

    Hi
    My Ipod nana...has frozen up and working. It shows a white screen with the wrong time and a lock symbol. When I connected it to my computer, it didn't show up. Back of Ipod gets really warm..Any ideas on how to fix it? Than You

    If it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
    If the issue is incurable next time, you have a one-year warranty from the date of purchase.

  • Please do a quick test for me (PC), thank you very much

    Hi there fellow Premiere Pro CC2014 users.
    in relation to this earlier discussion (PremierePro PC 8.2.0 (65) replace footage causes error "The importer reported a generic error")
    Could someone please do me huge a favor and test this simple set up?
    create a premiere project
    create a sequence
    create a black video or color matte
    right click the black video or color matte source item in the project bin area  (not the timeline)
    Choose "replace footage" and pick any AE project .aep file you have.
    If the feature works as I should, then a window should open showing the content of the AE project (comps)
    if you on the other hand get a "the importer has generated a generic error" window pop up, then the feature is broken and have been so for a while (maybe since CC 6).
    Please write your result back here. Thank you and happy holidays

    Thank you for doing the test.
    Let me explain why this I call this a severe bug then.
    The work flow I describe here is just to keep the test as simple as possible to ease the workload of people willing to do the actual test. So please ignore the black video setup in it self.
    Here is the real work flow where this feature is crucial for effeiciancy.
    I make 3D animations and have been doing so for many years.
    The way I usually produce a animation is that I set up animation clips / layers in 3DSMax and render out quick png viewport preview files for fast and efficient editing in premiere.
    Once I am satisfied with the final cut of the animation in its preview state in general, I submit the animation layers from 3DSMax to the renderfarm to have it render out the final frames as .exr files.
    As the individual animation clips / layers begin to emerge on the network, I am ready to do the Post Production part of the animation production.
    And since post production work, masking, filtering, effects and stuff is much more suited for AfterEffects I import every final rendered animation clip / layer into AE and do post work on the individual clip.
    Here is where the Bug is introduced!
    As the clips are completed in AE, I begin to replace the preview clips in Premiere with the comps coming from the AE to finalize the project.
    The way I used to replace the clips in Premiere, were by right clicking the individual preview sources in the Premiere project bin, Right click them and choose "Replace footage".
    The reason why I am doing it this way compared to other replace methods, is that this is the only way the already edited clips in the timeline keeps their In/Out and freeze frame settings. Using any other replace method resets the clip, so all previous in/out, freeze frame settings are lost, meaning I would more or less have to reconstruct the entire timeline once more as I replaced the clips one by one.
    Of cause I could just render out the comps from AE as uncompressed Avi sequences, but then I loose the benefit of the dynamic link workflow that these tools promote them self by.
    I hope this has throw some light on the predicament and shows why it's extremely annoying that this bug has been introduced since version CC 2014.
    Thank you : )

  • How do I know which Firefox I am using....is it 5, 6, or 7? Thank you so much.

    I am sorry, but I had a stroke in 2001 and it affected the part of my brain that deals with memory, etc. I am doing the best I can with what I give you. I have used Firefox for x# of yrs.....I don't know how long, I just know I like it. I just don't know how to find out which foxfire I am using or how to go about finding the #. I do know at one time I was using foxfire 4.? & I was real happy with it. I don't know how I lost it......anyway, nice chatting with you & I hope you are able to understand my question & can help me. Thank you & have a blessed day. loving you in Christ...........<3........:-)

    Click on the ''''Help'''' menu at the top and choose the last option ''''About Firefox''''. The version is listed second.
    If the menu is not visible please press ''''Alt'''' + ''''H'''' on the keyboard.

  • How do I transfer music from my old shuffle to the new one?  Can't find my old user ID.  Is that music I paid for still available to me?  Thank you so much.

    My old shuffle earphones wore out.
    Bought a new square shuffle.
    How do I transfer the music?
    Can't find my old user id.
    Thank you!!

    Hi encoredecor,
    Welcome to Apple Support Communities.
    It sounds like you want to transfer music from your iPod shuffle to iTunes, so that you can it to your new iPod shuffle. These articles will walk you through transferring your music to iTunes or downloading the past purchases.
    iTunes Store: Transfer purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Download past purchases
    http://support.apple.com/kb/HT2519
    And these articles will help you recover the Apple ID information that you previously used.
    Apple ID: How to find your Apple ID
    http://support.apple.com/kb/HT5625
    If you forgot your Apple ID password
    http://support.apple.com/kb/HT5787
    I hope this helps.
    -Jason

  • My Firefox crashed IMMEDIATELY upon opening it and I have read all the stuff on here and I need PLAIN english as how to FIX IT. Thank you!

    I cannot get firefox to work at all even with updates and reloads. it crashes as soon as it opens
    == Crash ID(s) ==
    bp-392c5b2c-2de7-4d9c-96b2-149802090831

    First of all you need to create an account with an email provider of your choice. Typically you'd do that via the provider's web site. Whatever provider you choose, you don't have to have another email address for that.
    I don't see any reason why you shouldn't continue to use your existing freeserve.co.uk address. Since you apparently deleted the account in Thunderbird, you'd need to set it up once again.
    I can't tell why this didn't work initially, most likely one of your settings wasn't correct.
    Follow these instructions when setting up a new account in Thunderbird.
    https://support.mozilla.org/en-US/kb/automatic-account-configuration

  • I cannot get my password reset to start using iphone. Tried website and asked to send to my email address /also my user id and nothing coming. i called 800-275-2273 and guy said apple having issues no est time of fix?

    I cannot get my password reset on apple itunes to start using my iphone. Tried website to reset password and asked to send email/same as user. Never getting email. Tried with my birthdate but that is not accepting. Called apple 8002752273 and guy told me Apple has had problems with this for weeks. Nothing he could do for me - i could answer all his security questions but birthdate. He said send a letter to itunes help , he could not provide. Could be weeks before anyone gets back to me? I checked itunes an of course there was not itunes email help available.  Anyone have email for customer relations or phone# or know how to fix this?

    "Could be weeks before anyone gets back to me?"
    Where did you get that nonsense?  Your involved question sounds like a hoax.  Regardless, the phone number for Apple Customer Relations is: 800-767-2775.

  • The iphone4 is my parents.They have forgot the ID/CODE,How to get crack it,Thank you very much.I am on line.

    How to crack the iphone4 ID/CODE with Edition 7.02 system.thanks a lot.

    if the passcode then you can't you have to restore it to factory settings
    if one could just "crack" it then it would be pretty low security

Maybe you are looking for