I have a brand new ipod touch and it wont connect to itunes or my computer!!??

I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
Please have you any other suggestions???

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    Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
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  • Brand new ipod touch and it wont sync to my Itunes.

    My Itunes doesn't says its connected or anything. I plugged the usb into the computer, my computer makes the noise saying the ipod is plugged in and I don't know how to fix it. help?

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  • Have a brand new ipod touch.  Will not respond to swiping.  Have tried to reset it but no luck.  please help

    Have a brand new ipod touch and the screen is completely unresponsive.  I cannot swipe the screen to configure it at all.  I have pressed the home button and on/off button to reset it but it does not have any effect.  Please could someone help.

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  • HT1449 i have bought a new iPod touch and when i went to sync my iTunes library most of the songs didn't come across they get a explanation mark at the side they are whole cds of music. but i didn't have this problem on my old ipod touch when i was using

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  • An unknown error occurred -54 in itunes this happened after i'd bought new iPod touch and synced it to my iTunes can you not have two iPods on iTunes account??

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    == Error -54 ==
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    Just wait a bit.  Turn it off, then back on.
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    my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!

    Try:
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