I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.
I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Similar Messages
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I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive right before my old mac laptop died and then tried to transfer it to my new iMac. Now when I try to play my old music it skips like a scratched cd. Also, now I can't add any music to my iPhone unless it was purchased recently through itunes and downloaded through icloud. I tried to "Organize" my library in hopes of correcting the problem but my iMac just ejects my external harddrive part way through. Please help!
Ejects the harddrive?
Of what did your old Mac die?
It sounds to me like you have some file corruption somewhere. Either in the transfer of your library to the external or the external itself is flaky if it keeps ejecting. -
i have a new mini mac and i want to use my existing external hard drive but it needs to be reformated how do i do this without loosing all my old photos?
Formatting will erase the drive.
You need to copy the photo's to either your old computer, the Mac Mini or to a new external drive and then decide what to do with your existing external drive.
For example: You could use one External drive for Photo's and one external drive for Time Machine to backup both your Mac Mini and the Photo drive. -
I'm trying to update my very old iPod on my old laptop and it says "Attempting to copy to the disk "Kims iPod" failed. You do not have the privilege to make changes. Then another window pops up the ipod 'kims ipod' cannot be synced. you do have the privilage to make changes. Then another saying itunes could not copy "awake (name of track) to the ipod Kims ipdo because an unknown error occured (-61)
What does this mean and how can I fix this? I am operating on a very old mac laptop however it is not the same one that the ipod was set up on ... I have authorised this computer to make changes
Any help would be amazing!try the steps in this support article.
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I have an existing mini mac and 4 tb external drive.
My iTunes library exists on the external drive under /itunes...
I have purchased a new mini mac and I want to leave the library where it is on the external drive but move to new mini mac and have it show as it did on the old mini mac..
what do i need to do ?
I have found multitude of articles about moving itunes to external drive or other similar things but I don't want to move itunes from the external drive, just change mini mac machines and have everything in itunes the same..
ThanksI had already tried that one and got this...
below is screen shot of what is on the new mac mini
and what is on the external drive now connected to the new mac mini..
There are no media files on the mac mini just the library files and on external just media files..
Do I need to copy anything over from the old mac mini ? xml files ? .. the itunes folder on old mini is about 840mb in size which looks to have artwork ect ? .. I am fairly computer literate, but this one has me stumped.. ?
thanks for help -
My old laptop is falling apart. I have Adobe CS3 installed on it.I bought a new laptop and would like to uninstall CS3 from my old laptop and install it on my new one.
you just need your serial number and the installation files.
if you don't have your serial number, it can be recovered from your old computer if it's a pc using Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
If I deauthorize my desktop and all other computers with my account will I still be able to have all my music if I plug my iPod into my laptop and start using that?
Yes... as long as your Laptop is Authorised.
About authorization and deauthorization -
I have Acrobat X Pro on my old laptop and want to transfer to my new but have forgotten my serial number. What can I do ?
Hi,
If you have purchased the Acrobat via Adobe Online Store then the serial number should reflect under your Adobe.com account.
Go to http://www.adobe.com and login with Adobe ID and then click on "Manage Account".
Or else you need to Adobe Chat Support to retrieve your serial number.
Contact Customer Care
Regards,
Anoop -
I have macromedia fireworks mx on an old laptop and want to install it on my new laptop were can I find the download file
Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
I am using the old imovie HD on my old Mac laptop... it works fine, but when I export a video to YouTube there is a black frame around it.. how do i get rid of that? thanks!
Hi MyAppleID99,
You may want to check to make sure the clip hasn't been moved back and forth between wide screen and standard aspect ratios; sometimes a combination of letterboxing and pillarboxing can lead to a black frame "windowbox" when playing the final video. You may find the following article helpful:
Apple Support: What are Letterboxing, Pillarboxing and Windowboxing?
http://support.apple.com/kb/ht2320
Regards,
- Brenden -
I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?
You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. After you finish Setup Assistant will complete the installation after which
you will be running a fresh install of OS X. You can now begin the update process
by opening Software Update and installing all recommended updates to bring your
installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back. Now everything is in the cloud, and I can't play them and cannot make a cd. Please explain how I can get my library out of the cloud and keep them on my computer so they are available when I want them? Wow.......why have you made everything so difficult now?
SKF5656 wrote:
I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back.
No you didn't.
Now everything is in the cloud
Except for anything you did not purchase in iTunes Store.
Only you iTunes purchases are in the cloud.
Reada the article that brenden dv posted to copy your iTunes library to new computer. -
I just got a new Mini Mac (intel) and want to upload my iPod to my new computer, the old one died:-( what's a easy (if there is) way? of course with i tunes.
thanksDo you mean as in copying all of your music off of your iPod and onto the Mini? You'll need to buy special software to do that I think. Haven't had any experience myself (yet), but that's my understanding of it. Either that or you could try turning on disc mode and drag and drop your files that way, but again, haven't personally tried it (yet).
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After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any advice?
I have the same problem. Running Win 8 64Bit, updated to latest ITunes and now will not recognize phone or pad. Followed all advice from Apple (uninstall/restart/re-install, all in exact order) ... nothing. Spoke with Apple tech and walked through the whole process, but no resolution. Tech was trying to be helpful but has no way of addressing issue.
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Hi, I would like to deactivate CS6 from my old laptop and reactivate it on my new one. In order to re-activate it, what is the process? Do I need to download the product like the first time? Is there something to be careful of? Thank you!
Hi petrosk47967892,
In order to reactivate this product on a new machine, you can simply download & Install the product on the new machine using the following link and enter the serial number when prompted. Make sure to deactivate the product from your old machine by launching any one of the products, go to Help>Deactivate/signout.
Download CS6 : Download CS6 products
Cheers,
Kartikay Sharma
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