I have a canon AirPrint printer an iPad 4 Which are connected to the same wifi connection but will not work any ideas

I have a canon airprint printer new + an iPad 4 also new which are connected to the same wifi router but the iPad cannot find the printer no matter what I do I can't find the printer ? Any idea's

You don't mention the router model but some Thompson routers appear to have a problem working with Bonjour/mdns. There's some information here:
http://blog.hosk.in/2011/01/telecom-nz-thomson-tg585v8-with-apple.html

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HT4356 I am trying to connect my printer, canon MG3170, it has been connected to the same WIFI network, but I still showing "no airprint printers found". I have tried to restart the printer few times but still the same. Please help, thanks (Dhoni-Singapor

I am trying to connect my printer, canon MG3170, it has been connected to the same WIFI network, but I still showing "no airprint printers found". I have tried to restart the printer few times but still the same. Please help, thanks (Dhoni-Singapore)

power everything off printer & router.
re-boot ipad.
Press and hold the Sleep/Wake
button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake
button until the Apple logo appears. page 128 iPad user manual.
more details on re-booting:
http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm
power on router then printer then ipad
Cross your fingers.
Robert

My ISP requires a http login. I can use the iPad fine if I am logged in on a PC connected to the same wifi network, but if I login on safari on my ipad, the connection drops after some time.. any workaround?

My ISP requires a http login. I can use the iPad fine if I am logged in on a PC connected to the same wifi network, but if I login on safari on my ipad, the connection drops after some time.. any workaround?

TJBUSMC1973 wrote:
The iPhone is working, as designed and advertised. In this case, the user failed to educate themselves properly, either by proper research or asking the right questions, before purchasing the device.
I understand that the OP failed to do research. But then, I wasn't replying to the OP. I was replying to Chris. I have Verizon. I can talk and use data at the same time with my Droid Maxx. Therefore, the problem is not just with the network. It would be technically possible for an iPhone to do that on Verizon/Sprint if Apple had chosen to use a different chip, such as the kind other phone manufacturers have elected to use.
Of course, this is probably all irrelevant to the OP's issue. It was merely a point of clarification, especially for those people who are used to being able to use both voice and data at the same time on Verizon. When they switch to an iPhone, they are often surprized at the limitation.
Best of luck.

I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated

I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated

Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.

HT3819 Home Share issue: I have a Mac and Apple TV. Both are log into the same Wifi network and the same iTunes account (I can view purchased movies on AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers. Itunes sidebar-no

Has anyone else found solution to Apple devices not 'seeing' each other on Home Share? I have a Macbook Air (new Nov'12) and Apple TV (new Dec'12). Software updated on both. Both are logged into the same Wifi network and the same iTunes account (I can view movies purchased from iTunes on my AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers... and ... Itunes sidebar does not have a 'Shared' area at all. Help please as without this functionality, my Apple TV only provides portal to purchased (i.e. Netflix,...) content which I can get from Wii or Xbox.
I have already tried the following without success:
1. Homeshare DID work the first day after I setup Apple TV... but the next day it has not worked since then.
2. Powered off 30 sec then re-started (Apple TV & Macbook & iTunes login)
3. Checked Firewall settings per Home Sharing troubleshooting guide (correct settings)
4. Turning on Photostream in iPhoto and selecting iPhoto within iTunes and then checking to see if Photostream shows anything on AppleTV (it shows 'on' for my iTunes account but 'Zero' pictures found ... despite the >3,000 pictures showing avail in iTunes).
I also have 'Remote" app on my iPhone 4, with Home Sharing turned on (same Wifi network)... it has a very similar message as the Apple TV and same result that despite all devices having HomeShare 'on' they cannot see each other: "Remote will automatically find the iTunes libraries and Apple TVs that have Home Sharing turned on using the account xxxx (it lists my correct itunes account name)."

I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.

I downloaded yosesemite and now my canon scanner will not work. any ideas ?

Canon does not have any software updates, and mentioned that the driver should be in my operating system.

You need to download the Yosemite drivers for the scanner or use Apple supplied drivers, if said drivers do not exist, you will have to try a third party alternative such as VueScan or the like. See this website for a list of Canon Scanner models supported with VueScan:
http://www.hamrick.com/vuescan/canon.html

TS1292 I have bought an itune card and have the activation receipt. But will not work. Help?

I have bought an iTunes card have activation receipt and it still says not activated. Help?

I was going to say delete the shortcuts from the desktop, task bar and start menu and then repair iTunes from the Programs and Features control panel. However given that error I think a full tear down and rebuild may be in order.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

TS1398 My ipad will not connect to other wifi networks. It has connected to my main home network but will not connect to the booster network in my home (it has previously!) It will also not connect to other networks outside my home.

Hi
I just got new router and had to reset my network settings on IPad. Since then, my ipad will connect onto the main home network but will not attach to my extension booster (netgear) which is linked to the home network. It will also not attach to networks outside my home that it has previously worked with. i have reset the settings again, powered off and on again, updated to the latest IOS update, but nothing is working. Please help, as I can only use wifi in a few rooms in my house and i do not have 3G on my my ipad.

Did you try forgetting the network and starting all over again?
Settings>WiFi>Network Name>Tap the blue arrow>Forget this Network. Restart your iPad and then try joining again.
Try rebooting your router. Even though everything else may be connecting to your Network, it might help with the iPad. Unplug the router for about 30 seconds and then plug it in again.
Reset Network settings on the iPad?
Settings>>General>Reset>Reset Network Settings. You will have to start all over again, Tap WiFi in the settings, find your network and enter the password.

I have an iPhone 5 an iPad and iPhone 4S all connected to the same apple ID, but for iMessage for some reason it uses my husbands phone number

I have an iPhone 5 an iPad and iPhone 4S all connected to the same apple ID, but for iMessage for some reason it uses my husbands phone number

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

I've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?

i've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?

Typos mad = and
Receive = retrieve

How do I get the internet connection back onto ipad even though it connects to Wifi successfully and I have checked on my iPhone which does connect via the same wifi and to the internet?

How do I get the internet connection back onto ipad even though it connects to Wifi successfully and I have checked on my iPhone which does connect via the same wifi and to the internet?

Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make/model, the wifi security being used (WEP, WPA, WPA2), etc.

I have a HP wireless printer, and im trying to connected to my macbook pro. But will not connect..

I have a HP wireless printer, and im trying to connected to my macbook pro. But will not connect..

Isaaura - what printer model do you use?
While opening Safari click the Bookmarks icon and select Bonjour.. can you see the printer listed there?
(If Bonjour is not listed click Safari > Preferences > Bookmarks and check Bonjour within the Collections section)
Can you access the printer by typing its IP from Safari?
If the printer not available only thoguh Bonjour but an be reached by its IP, what router brand and model are you using?
Templeton Peck - correct me if I'm wrong, the different OS X forums have a dedicated forum for printing and scanning.. as Apple no longer produce printers about the last 2 decades I would assume those forums meant to deal with other manufactures over OS X..
john galt - Am I spelling OS X correctly?

TS1398 I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT2729 I have downloaded a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy aga

I have download a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy again ?

Movies are not part of the automatic downloads feature. Apps, music and books only.
If you live in the U.S. you can download many Movies again for free using the same Apple ID that you bought the movie with. If you do not live in the U.S, that feature is not available. Not all Movies are available at this time either.
You can transfer the movie to iTunes on your computer and then sync it to the iPad if you like.

HT1535 I own an iPhone4, an iPod 3rd generation and an iPad 2. I use the same iTunes library but unfortunately synced iPad with a different computer before syncing to my own. Do I risk losing the films/apps I've downloaded onto my iPad if I sync with my i

I don't want to sync what is on my iPod to my iPad. (I have a 32gb iPod but only 16gb on iPad. The iPod I use mostly for music.) I can't seem to add the films I have downloaded onto iPad to iTunes. If I could do that, I could erase them from iPad to create more storage.
This is intensely confusing, sorry.

Question.....
"I own an iPhone4, an iPod 3rd generation and an iPad 2. I use the same iTunes library but unfortunately synced iPad with a different computer before syncing to my own. Do I risk losing the films/apps I've downloaded onto my iPad if I sync with my iPod?"
Answer.....
Yes you will lose the films that you downloaded to the iPad when you sync with your own iTunes unless you transfer the purchases into your own iTunes library. Were these movies that you purchased? If so, you might be able to download them again for free. Do you have multiple computers that you sync from or is this someone else's purchased content?
You can select whatever you want to sync to all of your devices in iTunes, you do not have to sync the same content to all device.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
iOS: Syncing with iTunes - Support - Apple

I have a canon AirPrint printer an iPad 4 Which are connected to the same wifi connection but will not work any ideas

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